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how is it work.

  • By sa
  • on 11/24/2020

last afew words from your post." run validator nodes and stake Ethereum or be part of ETH 2.1". stake etherum.??? where the instruction for staking ethereum.
staking ethereum without giving my return ethereum address, or valid my stake with hold the coin. cost my whole date just try to find place to put public key in, plus 1200 us dollar for the service. then after 2 years you keep all my coin because no return address.
how could you call this is a good service when customer buy then can event do anything it writen.
other stacking ethereum only take 15 minutes to set up.
i fill like a idiot spent whole day try to set this thing to work. so complicate. and the service cannot cancel. look like the work of scammer.

  • By Launchnodes support
  • on 12/11/2020

Hi we are really sorry to hear you have had a bad experience and not been able to successfully run a validator node. From your comment it is not clear if you attempted to run a validator or beacon node. A validator node is $594 and a beacon node $1188. If you have mistakenly subscribed, we can provide a full refund if you provide us your AWS account ID. Our products and services are entirely non custodial, we never take customer deposits of fiat currency or Ethereum. We simply provide software for people to run in their own AWS account. It is not possible for you to have sent us any ETH or Fiat currency, we do not have a wallet. If you feel you have you have been subject to a scam and asked to send ETH to an address, we strongly recommend you contact the police. Again if we can support you with this please let us know. Our products are normally used by engineers and teams familiar with running and building services in AWS. Non technical customers use our concierge service which is $500. If you would like us to help you set up your validator node, in your own AWS account.