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External reviews

443 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Neha B.

its the best and top notch software suite for full stack observability

  • July 13, 2023
  • Review verified by G2

What do you like best about the product?
1integrations facilitate cross-team collaboration, automated deployments, and continuous monitoring, enabling organizations to adopt a DevOps culture effectively.and monitor and observe our application so easily and get alerts when something wrong so that we can solve problem easily.
What do you dislike about the product?
till now their is nothing i wasnt like about the new relic ,
What problems is the product solving and how is that benefiting you?
1.we can check or monitor the live performance of the application
2.using new relic it is easy to detect issue and do troubleshooting by using alert & ai section
3.it also Enhanced Scalability and Efficiency


    Happy S.

I've been working since 1 year.

  • July 12, 2023
  • Review verified by G2

What do you like best about the product?
Alerts/SLI/SLO
Dashboard Capabilities
NRQL
What do you dislike about the product?
Documentation is quite difficult and sometimes different how actually it is being done.
What problems is the product solving and how is that benefiting you?
Full stack Observability


    L Raghavender R.

Newrelic Observability Review

  • July 12, 2023
  • Review verified by G2

What do you like best about the product?
APM, alerting and synthetic monitor and terraform support for entities creation
What do you dislike about the product?
Integration, except for the integrations, i pretty cool with all newrelic features
What problems is the product solving and how is that benefiting you?
Infra Alerting and creation of applications on newrelic for custom visibility of Obeservability


    Computer Software

Experience with NewRelic

  • July 11, 2023
  • Review provided by G2

What do you like best about the product?
Best about newrelic is dashboard visualization, alerts and ai and its free to use for new user
What do you dislike about the product?
sometimes hard to understand integration docs and implimentions
What problems is the product solving and how is that benefiting you?
Newrelic telemetry data helps us monitor applications


    Computer Software

Best experience with newrelic

  • July 11, 2023
  • Review provided by G2

What do you like best about the product?
Mostly I like Newrelic Alerts and AI and Dashboard visualization, and NRQL it's easy to understand query the data and fully satisfied with interface of newrelic.
What do you dislike about the product?
It's sometimes hard to understand the integration process and implementation, and sometimes we are not getting the documents for it.
What problems is the product solving and how is that benefiting you?
New relic gives the best feature that alerts and ai, which help us to get to know what is going on and we are constantly updated with it, and Newrelic dashboards as well help us know what's going on it.


    Atul Kumar P.

New Relic Usage Feedback

  • July 11, 2023
  • Review verified by G2

What do you like best about the product?
New Relic integrates with a wide range of technologies and platforms, including various programming languages, cloud services, databases, and more. This allows businesses to gather comprehensive insights across their entire technology stack.
New Relic is known for its scalability, making it suitable for both small startups and large enterprises. The platform is designed to be user-friendly, with intuitive dashboards and visualizations that make it easier for teams to analyze and understand complex performance data.
What do you dislike about the product?
New Relic's official documentation is not good enough. in my suggestion they have to work more on their documentation so that the consumer can get the best experience when they are going through that.
What problems is the product solving and how is that benefiting you?
New Relic allows organizations to monitor the performance of their software applications and infrastructure in real-time. It helps identify performance bottlenecks, slow response times, and errors that could impact the user experience. By pinpointing these issues, New Relic enables businesses to proactively address them and optimize the performance of their applications.When an application experiences issues, it can be challenging to identify the root cause. New Relic provides detailed insights and visibility into application behavior, including code-level visibility, transaction tracing, and database performance. This helps developers and operations teams diagnose and troubleshoot issues more effectively, reducing the mean time to resolution (MTTR). As businesses scale their applications and infrastructure, managing performance and scalability becomes crucial. New Relic helps organizations monitor the performance of their infrastructure, whether it's on-premises, in the cloud, or in containers. This visibility allows businesses to identify potential scalability issues and optimize their resources accordingly.


    Deepak Kumar P.

Feedback for usage of NewRelic

  • July 11, 2023
  • Review verified by G2

What do you like best about the product?
New Relic allows monitoring of the underlying infrastructure supporting your applications, including servers, containers, and cloud services. It provides real-time visibility into resource utilization, network performance, and capacity planning, enabling proactive management and troubleshooting.
What do you dislike about the product?
I wouldn't say I like the documentation part of the new relic, sometimes I face the issue while following the documentation for integration, and sometimes the data ingestion part also
What problems is the product solving and how is that benefiting you?
New Relic solves several problems related to application performance monitoring and management, providing benefits to organizations and users in various ways:

Performance Optimization: New Relic helps identify and address performance bottlenecks in applications by providing comprehensive insights into response times, error rates, and transaction traces. This enables developers and operations teams to optimize application performance, resulting in better user experiences and increased customer satisfaction.

Troubleshooting and Issue Resolution: New Relic's monitoring capabilities allow for real-time visibility into the health and performance of applications and infrastructure. This facilitates rapid issue detection, troubleshooting, and resolution, minimizing downtime and reducing the impact of incidents.

Proactive Monitoring and Alerting: New Relic's monitoring tools enable proactive monitoring of applications, infrastructure, and key performance indicators. It provides customizable alerts that notify teams of potential issues or anomalies, allowing them to take timely actions before they impact end-users or business operations.

Scalability and Capacity Planning: New Relic helps organizations effectively manage the scalability and capacity of their applications. It provides insights into resource utilization, server performance, and cloud services, enabling businesses to optimize infrastructure, plan for growth, and avoid performance degradation due to insufficient resources.

Collaboration and DevOps Practices: New Relic supports collaboration among teams by integrating with popular development and operations tools. This facilitates seamless communication, sharing of insights, and alignment between development, operations, and other stakeholders, promoting efficient DevOps practices and cross-functional collaboration.


    Raavi N.

Newrelic Best Observability tool

  • July 11, 2023
  • Review verified by G2

What do you like best about the product?
It is a good observability tool, shows data related to the apm, browser,infrastructure.
What do you dislike about the product?
Because of the documentation errors i have faced many problems during the integration, it also sometimes takes time to show the data.
What problems is the product solving and how is that benefiting you?
MTTR & MTTD


    Shaikh Faizan F.

Best observability tool in the market

  • July 11, 2023
  • Review verified by G2

What do you like best about the product?
Newrelic provides best infrastructure ,APM ,RUM and synthetic Monitoring setup in single platform.
it is very easy to integerate with other tools for monitoring purpose.

In infrastructure monitoring, we simply need to download the newrelic agent and our licence key, and our metrics data begins to appear in the newrelic portal within seconds.

workload features: it is very helpful features with the help of that we can group our services according and we can monitor it.

Dashboard visualization: we can create eye capturing ,colourful dashboard ,and by using NRQL we can customize data easily

Drop Filter rule: it is a very helpful feature.when monitoring logs for troubleshooting,we can use this rule to ingest only data that is useful to us. it reduces data ingestion cost also.
What do you dislike about the product?
occasionally,data does not appear accurately while fetching NRQL.

sometimes newrelic portal doesnot work shows glitches.
in most time color host not showing properly, it shows us grey color rather then green,when the server in good condition.
What problems is the product solving and how is that benefiting you?
Newrelic providing 360 degree view of our application and detecting error very accurately due to our teams MTTD and MTTR decreases. we are achiving our SLA very easily.
visualization of dashboard is a key features by using that we are monitoring overall performance of infra and Apm in a single window and also shows incident time on a dashboard accurately.
very Best features is Alert and AI ,that features providing a beifit for us, there is a option called correlation it reduces noise alert or unwanted alerts.by using muting rule we are only getting useful alerts while mainatainace window or parching .


    Dinesh Babu T.

Experiencing New Relic

  • July 10, 2023
  • Review verified by G2

What do you like best about the product?
APM & BROWSER Monitoring and Alerting process
What do you dislike about the product?
There is a glitch sometimes during critical times which I wouldn't say I like.
What problems is the product solving and how is that benefiting you?
MTTR & MTTD