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New Relic: the Observability Platform

New Relic | 1

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External reviews

477 reviews
from G2

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    Computer Software

Solves engineering needs well, product - not so much

  • February 20, 2024
  • Review verified by G2

What do you like best about the product?
It is super useful for engineering needs as it provides end-to-end visibility of the system overall. You can monitor performance, use it to troubleshoot and diagnose any problems, and it does well with alerts and notifications when something is starting to fail.
What do you dislike about the product?
As a PM, I want to be able to have an integrated platform that not only encompasses visibility from back-end/system perspective, but combines it well with RUM. However current RUM functionality and options are limited and do not serve our needs.
Also, the UI/UX is not super intuitive or easy to use, and would require a steep learning curve esp. when onboarding other team members.
What problems is the product solving and how is that benefiting you?
New Relic is constantly expanding their toolbox and adding new functionality and useful features (ever-evolving). It is staying up-to-date on latest trends and supporting arising needs (like AI).

    Retail

New Relic - Monitoring

  • February 15, 2024
  • Review verified by G2

What do you like best about the product?
It is very application team friendly where they can gather the stats of database very easily
What do you dislike about the product?
It is not DBA monitoring system where we need to enhance few things to configure.
What problems is the product solving and how is that benefiting you?
It is helpful for alerting the metrics where we can action immediately

    Food & Beverages

Amazing Product, Complicated to Manage, and Expensive

  • February 13, 2024
  • Review verified by G2

What do you like best about the product?
Amazing view of all your infrastrucutre through distributed tracing and custom ids.
What do you dislike about the product?
Cost: The tool itself is very expensive per user, it will happily ingest all the data but restrict access to that amazing data if you don't pay up.
Setup: Each connection is unique, the guided installs work mostly, but do not explain how to hook this into 12 factor apps.
What problems is the product solving and how is that benefiting you?
How do we make sure prod keeps working.

    Ankita S.

New Relic

  • February 05, 2024
  • Review provided by G2

What do you like best about the product?
I really like services provided by New Relic like APM,Alerts and AI,Dahboards.
What do you dislike about the product?
documentation is not up to date and it is costly.
What problems is the product solving and how is that benefiting you?
With thw help of New Relic I am able to monitor my app and infrastructure with the help of it I am able to know where my going wrong .

    Yan A.

Awesome logs aggregation and APM

  • December 30, 2023
  • Review verified by G2

What do you like best about the product?
Easy to work with and easy to implement with AWS infrastructure
What do you dislike about the product?
The event notification mechanism is sometimes finicky and we had challenges setting things up properly, but not everything appears to be working as expected, at last.
What problems is the product solving and how is that benefiting you?
Allows us to centralize all of our logs from all of our infrastructure, so we can monitor everything from a single location.

    Information Technology and Services

K2 security

  • November 16, 2023
  • Review provided by G2

What do you like best about the product?
It provides user friendly and real time threat detection, which is very helpful and protect infra from attacks/threat and vulnerabilities
What do you dislike about the product?
Setup and implementation need to be setup for easeness
What problems is the product solving and how is that benefiting you?
It provides details about any program or file with malicious features with their location and report quickly so that quick action to mitigate any type of threat can be done

    Consumer Services

Best antivirus software for system

  • November 13, 2023
  • Review provided by G2

What do you like best about the product?
K2 is the best antivirus software for the security as well as threat detection product.
What do you dislike about the product?
Nothing to ignore in this platform all features are good and perfect.
What problems is the product solving and how is that benefiting you?
I'm using this platform for firewall and some security purpose like web application firewall.

    Andrew P.

Excellent cybersecurity and protection for your organization

  • November 01, 2023
  • Review provided by G2

What do you like best about the product?
K2 has a really nice UI/UX with makes it easy to understand and visualize everthing that may be happening in realtime, gives great intelligence against vulnarabilities and anything malicious that may be going on.
What do you dislike about the product?
Has some limitations, would like to see more customization available, also a bit difficult to setup and implement.
What problems is the product solving and how is that benefiting you?
Provides an excellent WAF setup for us to help with protection and security, there is more attacks then ever on the internet so it is a necessity these days.

    Prashanth A.

Best security solution for web applications

  • November 01, 2023
  • Review provided by G2

What do you like best about the product?
K2 provides a unique solution for securing web applications from all types of threats and vulnerability, It features coverage over a wide range also covers owasp 10 and other various attack vectors
The platform is easy to use and user friendly not much effort required from user perspective
Customer support is also supportive
What do you dislike about the product?
The platform is unique and provides best in class solution for major threats and is in the right direction
The platform can be made easier to be integrated and implemented along with other security tools and further updates on more feature coverage, covering a wider threats landscape.
What problems is the product solving and how is that benefiting you?
K2 solves a peculiar problem with a unique solution, providing security to web applications and also suggest remediation action against the threats found which very helpful

    Adarsh B.

User friendly and easy

  • October 29, 2023
  • Review provided by G2

What do you like best about the product?
I like this application as it provides very good web application security and ensures workloads protection. Its easy to setup and easy to use. Which makes it user friendly.
What do you dislike about the product?
Everything is fine but i think customer suppor can be improved much and lets make sure to keep work within SLAs
What problems is the product solving and how is that benefiting you?
Web application security and workload protection.

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