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222 reviews
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    reviewer2264715

Good automation and analysis with helpful support

  • September 01, 2023
  • Review provided by PeerSpot

What is our primary use case?

App Flow, Firewall Analyzer, and FireFlow are utilized. For gap-cleaning efforts to improve the firewalls and to gain visibility into firewall rules, we use AlgoSec. In order to maintain a clean environment, have a set of firewalls that are optimized, and then automate the deployment of firewall rules, we also employ the solution as a firewall assurance tool.

Our goal is to increase our understanding of firewall regulations. We utilized this tool to conduct a gap-cleaning project and tidy up our firewalls. Furthermore, we rely on this solution as a firewall assurance tool to ensure our rules are optimized and up to date. Additionally, we use this tool to automate the entire process of deploying firewall rules, ensuring a smooth change process in FireFlow, and allowing us to automatically deploy the firewalls on our appliances.

How has it helped my organization?

Security policy management entails far more than simply inspecting a device and applying certain rules. It is all about improving and automating time-consuming security processes so that staff can concentrate on more strategic responsibilities. AlgoSec FireFlow, for example, enables enterprises to process security policy changes in minutes or hours rather than days or weeks. It automates the entire security policy change process, from design and submission to proactive risk analysis, implementation, validation, and auditing, using intelligent, highly customizable processes.

What is most valuable?

The most valuable aspects of the solution include:

Dealing with misconfigurations. Automating manual processes reduces misconfigurations and prevents nearly all firewall breaches caused by misconfigurations, rather than flaws.

Automation as a strategy. Network policy automation is not an end unto itself. Rather, it supports the business strategy of maintaining security, ensuring SLAs, increasing cooperation, and reducing friction between departments. It improves competitive differentiation through better customer engagement, e.g., by moving applications to the cloud. Network policy automation aids regulatory compliance, and frees IT time from housekeeping so it can be applied to digital transformation and supporting strategic initiatives.

Understanding visibility requirements. With the help of advanced NSPM tools, network administrators and security managers can gain a deeper understanding of their network devices and business applications. By analyzing traffic flows across various vendor devices and hybrid infrastructures, they can identify security vulnerabilities, simplify troubleshooting, and uncover new applications and services.

What needs improvement?

To provide comprehensive instructions on product integration, a manual page can be added to the dashboard at the integration point. This will make it simple for the system administrator to incorporate new goods, even if they are unfamiliar with them thoroughly. Every time we integrate a new product, we shouldn't have to wait for coordinated work with a product specialist.

Due to the fact that AlgoSec's user interface is less friendly than that of other programs, it might not be appropriate for persons with little experience in security or IT. It does, however, allow for more customization. As a result, the interface can be regarded as more sophisticated.

For how long have I used the solution?

I've been using this solution for the last two years.

What do I think about the stability of the solution?

For cybersecurity, AlgoSec automates application connectivity flows reliably.

What do I think about the scalability of the solution?

    The scalability is available via:
    High-Availability. AlgoSec appliances can be clustered for fault tolerance, ensuring availability if system components fail.
    Disaster Recovery. AlgoSec appliances can automatically synchronize data with offsite appliances to provide redundancy and ensure data preservation in the event of a failure at the primary site.
    Geographically Distributed Architecture. AlgoSec appliances can be deployed across distributed sites for the local collection of logs and rulesets.
    This data is then efficiently transmitted to a central appliance for processing.
    Load Sharing. AlgoSec appliances can be clustered to share data workloads across multiple appliances for faster data analysis and reporting.

How are customer service and support?

It was a wonderful experience dealing with customer service and support.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

We implemented the solution in-house.

What was our ROI?

We've noted ROI in the following ways:

Automation. By analyzing the firewall rulesets, the network topology, and your corporate security policy, FireFlow can save more than 50% of the time required to process a firewall change. From automatically pinpointing the exact devices that need to be changed, to proactively assessing the risk and designing the change in the most optimal way. With AlgoSec’s ActiveChange technology, administrators can also automatically execute the change on the firewall and save even more time.

Accuracy. As much as 30% of requested firewall changes are not required, and many others are implemented incorrectly. FireFlow can automatically identify and close “already works” requests, and also ensure changes are performed exactly as requested.

Auditing. In order to meet regulatory and internal security requirements, IT find themselves spending a lot of time ensuring each change is properly documented to address any questions an auditor may have. FireFlow maintains a detailed history of every step of every change request and saves precious time. It even identifies changes that were performed without a formal request.

What other advice do I have?

AlgoSec is a useful firewall management tool for organizations that require management of multiple firewall levels.


    reviewer162462

Simplifies tasks, helps with audits, and extradites firewall rule implementation

  • July 13, 2023
  • Review provided by PeerSpot

What is our primary use case?

Our team operates within the support division, assisting customers who primarily utilize AlgoSec through on-premises deployments. They rely on this solution to analyze and manage firewall policies, enhance their security measures, and receive recommendations for optimizing their firewalls.

Specifically, we utilize the AlgoSec Firewall Analyzer component of the solution. Recently, we conducted a proof of concept (POC) of AppViz for a customer who utilizes FireFlow. This POC was successful, and it is likely that some of our other customers may express interest in implementing AppViz within the coming year.

How has it helped my organization?

Implementing firewall rules within our organization has been significantly expedited thanks to AlgoSec.

This product plays a crucial role in preparing us for audits and ensuring firewall compliance. With its assistance, we are able to assess security and firewall rating points, offering valuable advice to our customers regarding the optimization of their firewall and security rules.

One of the key benefits of AlgoSec is its ability to simplify the tasks of our security engineers. By providing essential guidance to administrators responsible for managing firewalls, streamlines their responsibilities and enhances their efficiency in carrying out their duties.

What is most valuable?

The Firewall Analyzer component of the solution offers remarkable compatibility and proves to be highly valuable and easily manageable.

Our customers have found the Intelligent Policy Tuner to be incredibly helpful, and during the proof of concept (POC), it emerged as a significant selling point for our clients. They expressed great interest in utilizing this feature.

Setting the log options to "extensive" provides us with excellent visibility into our network security policies. This extensive logging enables us to generate detailed reports and receive change notifications, thereby enhancing our overall visibility.

AlgoSec plays a crucial role in providing comprehensive visibility into the risks associated with firewall change requests. This feature proves especially important when presenting security reports to upper management.

The solution's automation capabilities significantly contribute to reducing human error and misconfigurations. If the tool detects a drop in security and firewall policy points, it promptly notifies administrators via email about potential misconfigurations. This proactive approach allows us to promptly address and rectify any issues, ensuring that the security and policy points are restored.

What needs improvement?

Introducing greater flexibility in editing alerts would be a highly appreciated improvement.

The solution currently faces visibility and compatibility challenges when it comes to Palo Alto firewalls, making it difficult to generate reports. Since the reports heavily rely on logging, the product encounters obstacles with Palo Alto's logging system. Enhancing compatibility with Palo Alto firewall reports is crucial for seamless reporting.

A notable customer demand is the implementation of a user-based policy within AlgoSec. This feature would enable the solution to provide advice on user policy rules while also ensuring compatibility with identity awareness functionalities. Meeting this customer requirement would be highly beneficial.


    erdemerdag

Easy to set up with good monitoring and easy integrations

  • July 12, 2023
  • Review provided by PeerSpot

What is our primary use case?

We primarily use the AlgoSec solution to monitor and interpret the risk status in our firewalls. Seeing the troublesome situations experienced in our firewalls from the same point of view sometimes does not help to solve the problem. However, thanks to AlgoSec, it is of great benefit to observe these risks from a different perspective and to see that they improve in the process. Being able to see and follow these changes makes the work of system administrators and risk analysts much easier.

How has it helped my organization?

It is of great benefit to observe the firewall risks from a different perspective and to see that they are improving in the process. When the effects of tightening and improvements are checked regularly, we can better monitor the current risk situation. It is a difficult process to examine the security risks in detail in each of our products and in our firewalls which may be different brands and models. AlgoSec enables us to manage this process in a central way.

What is most valuable?

AlgoSec can monitor the current status of firewalls. Other vendors mostly focus on working with daily tasks, however, AlgoSec is able to follow the live status and current issues or changes with the help of push technology. It can be easily integrated with different firewall devices (even different brands and models). In this way, it becomes very easy to monitor different risks from a single interface. Thanks to the web-based management screen, it can be easily managed through any end-user operating system.

What needs improvement?

At the integration point, a manual page could be added to the dashboard where directions about the products are explained in detail. In this way, if the system administrator wants to integrate a new product, they will be able to integrate this product by following these directions, even if they do not have deep knowledge of the product in question. Integrating different products should not require us to have to wait for coordinated work with a product specialist.

For how long have I used the solution?

I've used the solution for almost four years.

What do I think about the stability of the solution?

In terms of stability, we have no complaints so far. We didn't face any problems.

What do I think about the scalability of the solution?

This solution works well in mid-size companies.

How are customer service and support?

Customer service is very good and educated. However, the process to open a ticket sometimes could be harder than necessary since we need to collect some logs from the dashboard and upload them to the related ticket before submitting it.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I've used the Skybox Security solution as well.

How was the initial setup?

The product offers an almost straightforward setup. It is easy to install and integrate.

What about the implementation team?

I installed the product by myself.

What was our ROI?

We cannot calculate ROI based on vulnerability or data leak issues.

What's my experience with pricing, setup cost, and licensing?

The cost and licensing are reasonable.

Which other solutions did I evaluate?

I did not evaluate other options.


    reviewer0175982

Points out redundancies, increases visibility, and helps manage firewall rules

  • July 06, 2023
  • Review provided by PeerSpot

What is our primary use case?

We needed to review unused rules and delete them. However, I also wanted to view my unused objects and NAT rules. Algosec met my needs.

How has it helped my organization?


What is most valuable?

The product was able to present how many rules were redundant and how many shadow rules were in a gateway. Thanks to this visibility, I was able to do my rule optimization. Thus, my firewall rules were fewer, and fewer rules were checked when traffic passed through the firewall. In this way, it was possible for traffic to pass through the firewall faster.

What needs improvement?

The simulation can be improved. Networks and interfaces to which the firewall is connected are kept in a visual simulation. The rules could also show us the traffic on these networks in red and green. When we add a rule, we should be able to see what kind of traffic obstruction we can cause and what can be improved. In the next release, it would be fun to visually present the dashboard with animations.


    reviewer2230290

Great compliance management capabilities and policy optimization with very good visibility

  • July 06, 2023
  • Review provided by PeerSpot

What is our primary use case?

One of the standout features is its ability to provide visibility and control over security policies. The product offers a centralized dashboard that gives an overview view of the entire network infrastructure, including firewalls, routers, and switches, regardless of their vendor or location. This unified view enables administrators to easily manage and modify security policies from a single platform, eliminating the need for manual, error-prone processes.

AlgoSec also provides a powerful rule analyzer that detects and highlights any redundant, overlapping, or conflicting rules, helping organizations optimize their security policies for maximum efficiency. AlgoSec also allows administrators to define and enforce a standardized change management process, reducing the risk of unauthorized or misconfigured changes.

How has it helped my organization?

AlgoSec's compliance management capabilities have helped a lot in my organization. It offers predefined compliance frameworks, such as PCI DSS and HIPAA, and assists organizations in mapping their security policies to these standards. AlgoSec can generate comprehensive reports that demonstrate compliance with regulatory requirements, simplifying the audit process.

It also provides continuous compliance monitoring, alerting administrators of any of policy violations or any changes that may impact compliance.

What is most valuable?

The visibility of security policies and automation is the most valuable feature of AlgoSec. It offers a range of automated workflows and processes that accelerate security policy management. For example, it can automate the process of rule recertification, ensuring that rules are regularly reviewed and validated.

AlgoSec also facilitates policy optimization by automatically suggesting rule modifications based on industry best practices or specific compliance requirements. By automating these repetitive tasks, AlgoSec frees up valuable time for security teams to focus on more strategic initiatives.

What needs improvement?

AlgoSec offers almost everything that clients want and has a robust set of features. That said, there are a few areas where it could improve. The user interface, although functional, could benefit from a more modern and intuitive design. Additionally, the initial setup and configuration process may require some technical expertise, which could pose a challenge for organizations with limited security resources. A simple tutorial about the initial configuration on Youtube could provide a lot of help. Even a self-guide link inside the GUI would be helpful.

For how long have I used the solution?

I've used the solution for two years.

How was the initial setup?

The initial setup was complex.

What about the implementation team?

The implementation was handled in-house.


    reviewer262735

Good for performing audits and monitoring firewall changes but RFEs are kept open for too long

  • July 05, 2023
  • Review provided by PeerSpot

What is our primary use case?

The most common use cases include:

  • Performing audits on an annual basis with the help of information security
  • Remediating risky rules by trusting them or remediating them at the firewall level
  • Unused rules and disabled rules are addressed on a regular basis
  • All firewall changes are monitored through AlgoSec with the help of change notifications
  • Improving compliance and risk management and connections revolving around the network Layer 3
  • Locating objects and addressing any issues on a much quicker basis

How has it helped my organization?

We were able to improve the security ratings of our firewalls. It helped us with annual audits, change notifications, rule assessments, and visibility in general.

It improved compliance and risk management and connections revolving around the network Layer 3.

We can get all the firewall-related data with a single click and effectively work on synchronizing with all the firewall gateways including the management server.

What is most valuable?

It helps us with firewall audits on an annual basis with the help of information security.

We remediate risky rules by trusting them or remediating them at the firewall level.

We address the unused rules and disabled rules on a regular basis.

All firewall changes are monitored through AlgoSec with the help of change notifications.

It improved compliance and risk management and connections revolving around the network Layer 3.

It helps locate objects and address any issues on a much quicker basis.

What needs improvement?

RFEs are kept open for too long. We had requested a couple of features, including the ability to trust implicit rules, and IPT doesn't run on IPSEC-enabled firewalls (Cisco to be specific). We had reported these issues for over four years now and still we do not see any resolution.

There is no visibility for the changes made to the NAT rule policies.

Adding objects or object groups on the firewall also do not generate a change notification.

There is no visibility for changes made to the secondary standby firewall if the firewalls are added as a cluster.

For how long have I used the solution?

I've used the solution for more than five years.

Which solution did I use previously and why did I switch?

We did not previously use a different solution.

Which other solutions did I evaluate?

We did not evaluate other options.


    reviewer252573

Good features with great traffic planning and risk analysis

  • July 05, 2023
  • Review provided by PeerSpot

What is our primary use case?

I started working with AlgoSec to integrate change opening tools with some clients as I work at an AlgoSec reseller.

I have customized hooks so that custom actions could be triggered within AlgoSec, before implementing the active change I worked to generate scripts to clean up the checkpoint firewall rule base based on AlgoSec reports. My experiences with AlgoSec have always been with end-user support, especially when it comes to software development. That said, I've also done an installation and helped the customer create the approval flow.

How has it helped my organization?

AlgoSec has been a partner in my company for many years, with which we can improve our customers' experience.

It adds many facilities in the management of network equipment, due to the ease in analyzing the rule base. It helps firewalls to have a better performance since the rules are positioned more efficiently and unnecessary rules and objects are removed.

The training provided by AlgoSec helps a lot in the development of employees who work with the tool.

I recently discovered the "ask the community" option and it made problem-solving a lot easier.

What is most valuable?

All of AlgoSec's features are very good, however, in my point of view traffic planning and risk analysis are the most important, with them we can have a view of which items will be affected by the change, which objects need to be created or used, which rules will be affected, with that we can have a much more optimized base and easier to maintain.

With the risk analysis, we can customize it according to the company because each client may have a different risk scenario.

The possibility of customization also makes the job much easier.

What needs improvement?

Plugins for integration with other tools as ServiceNow, for example, would be ideal. This would facilitate the work without needing a developer to carry out integrations, mainly for market tools.

We need a screen to view system logs. This would facilitate the problem analysis process. The possibility of placing buttons in another system to trigger actions within AlgoSec would be great. For example, placing an HTML button in ServiceNow that triggers the active change. Being able to view the ticket flow within other tools would be useful.

For how long have I used the solution?

I've used the solution for three years.

What do I think about the scalability of the solution?

I've always worked with the standalone version.

Which solution did I use previously and why did I switch?

I've always used Algosec.

What was our ROI?

I have not looked into ROI.

What's my experience with pricing, setup cost, and licensing?

The costs are paid according to use.

Which other solutions did I evaluate?

I did not evaluate other options previously.


    reviewer184691

Great policy optimization, rule cleanup, and network discovery features

  • July 05, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use the solution for rule optimization. We had almost 100+ firewalls in our network. AlgoSec helps us to manage the firewalls more effectively.

How has it helped my organization?

AlgoSec made our work simple in managing the multivendor firewall rule. Audit-ready reporting is an awesome feature.

What is most valuable?

The most valuable aspects of the solution include policy optimization, rule cleanup, and network discovery.

What needs improvement?

They need to do some improvements in multi-vendor firewall policy migration. They need improvements in network discovery. The solution could fix some bugs in the A32. Fireflow needs to be a little more user-friendly.

For how long have I used the solution?

I've used the solution for the past four years.

What do I think about the scalability of the solution?

The scalability is good.

Which solution did I use previously and why did I switch?

We previously used Firemon. AlgoSec has more functionality and is user-friendly to manage our firewall more effectively.

How was the initial setup?

The initial setup is good.

What was our ROI?

The ROI is good.

What's my experience with pricing, setup cost, and licensing?

AlgoSec provided the best price and the team helped effectively with the support and A32 migration.

Which other solutions did I evaluate?

We did look into Tufin.

What other advice do I have?

The solution is the best in the market.


    Reviewer287514

Enhances security policy management and enhances visibility and control

  • July 05, 2023
  • Review provided by PeerSpot

What is our primary use case?

I am working with AlgoSec for supporting my end clients and partners. AlgoSec has different functionalities. The primary use case of this solution is firewall policy management which helps most of the enterprise's customers to manage their L3 devices and multiple firewalls in their environment at a single console and audit firewall configuration from time to time. AlgoSec provides full visibility into the risk involved in firewall change requests. The network topology table helps to understand where the traffic flows through and where it's interconnected.

How has it helped my organization?

The comprehensive visibility of network security allows users to understand the dependencies between different policies. In the firewall analyzer, we can easily visualize and analyze all the devices within the network. To check the connectivity between the two devices, you can use the source's IPs and destination.

We can build the whole network topology using Algosec easily and provide optimization with all networks.

The verification of policies on all integrated firewalls with a minimal time period.

What is most valuable?

The solution helps visualize and manage the hybrid network.

Auto Discover applications and services are great.

It simplifies security policy management.

The product enhances visibility and control.

Compliance automation and network topology are great.

You can connect applications to security policy rules.

Everything can be micro-segmented successfully.

We can easily identify risky rules.

End-to-end security management is simple in that we can automate every change.

It has effortless cloud management and can detect firewall configuration changes to spot unusual activities.

What needs improvement?

AlgoSec provides very good support to their clients. There are no complaints. That said, these items can be improved:

  • Support can be improved as there are time delays for resolutions
  • In the current version of AngloSec analyzer, we can not delete the object from all firewalls and need to do the task manually
  • We need more effective topology diagram
  • There are challenges in connecting the different security vendors
  • User creation and assigning roles are a little bit difficult
  • While upgrading we have to upload package files which can be downloaded from the Algosec website yet the downloading takes time

What do I think about the stability of the solution?

The stability is excellent.

What do I think about the scalability of the solution?

The product performs well in the environment.

Which solution did I use previously and why did I switch?

We did not previously use a different solution.

What's my experience with pricing, setup cost, and licensing?

Licensing is based on a subscription model and the costs associated are worth it.

Which other solutions did I evaluate?

We did not evaluate other options.


    Guy Soudant

A highly customizable tool that significantly reduces human error

  • June 16, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use app flow, Firewall Analyzer, and FireFlow. We use AlgoSec to gain visibility on firewall rules and for gap-cleaning projects to clean up the firewalls. We also use the solution as a firewall assurance tool to stay clean, have an optimized set of firewalls, and then automate firewall rules deployed from start to finish.

We have on-prem data centers and 180 sites all over the world.

Additionally, we use cloud services, infrastructure as a service, platform as a service, and software as a service. The majority of it is standardized on Cisco networking with Fortinet security solutions, except for the data centers, which are Check Point.

The purpose is to gain visibility into firewall rules. We used it to go through a gap-cleaning project to clean up the firewalls. We also use the solution as a firewall assurance tool to stay clean and to have optimized firewall rules. In addition, we use the solution to automate firewall rule deployment from start to finish, so we have a complete change process in FireFlow and can automatically deploy the firewalls on appliances. For that, we also built a connection with BMC Remedy because that's the main tool used for change management.

How has it helped my organization?

AlgoSec has improved our organization through a safer firewall rule base and better time-to-market IT services provided to the rest of the organization. Those are the two main improvements. In general, AlgoSec has provided a better security posture.

What is most valuable?

Customizability is AlgoSec's best feature. You can customize everything and build anything you like, and that's a feature we missed in competitors' solutions.

What needs improvement?

AlgoSec is not a tool where people with little knowledge of security or IT can find their way around. AlgoSec has a less user-friendly interface compared to competitors, but it is comparatively more customizable. As such, the interface is more on the complex side.

For how long have I used the solution?

I have been using AlgoSec for four years.

What do I think about the stability of the solution?

AlgoSec is a stable solution. There are bugs, but those do not affect the system's stability. We have not had any unplanned downtime since we started.

We use the solution 24x7 to record cyber rules, with about 50 changes per week.

What do I think about the scalability of the solution?

The solution is scalable and we have approximately 50 users.

How was the initial setup?

The initial deployment was complex because we were integrating with ITIL systems since we had integrated with BMC Remedy. The integration with Check Point was complex because we were on the wrong version. We had to go through various administrative processes to update Check Point. If AlgoSec was more flexible in the ways one could integrate and the versions one could integrate it with, that would help.

A team of ten people handled the deployment, including testers, and they took approximately three months. The end-to-end deployment took just over two years. We did not migrate from a previous solution.

What was our ROI?

We have seen a return on investment only with efficiency gains and improved security posture. That might transfer to a monetary value, but we haven't assessed that.

What's my experience with pricing, setup cost, and licensing?

I find the price too expensive. It looks a bit like SAP, so it does have standard functionality out of the box, but you will spend a lot of money if you want to customize it. However, the price is not as extreme as SAP or Oracle, but the actual implementation does turn out to be expensive.

Which other solutions did I evaluate?

We finally chose AlgoSec over Skybox for its customizability, the options for integration, and the workflows. Though Skybox was much more user-friendly, it was weaker when it came to integration options and customizability.

What other advice do I have?

In our organization, we work with multiple security vendors, and integrating with leading vendors for the most part is easy, but there are some exceptions. The solution made integration with the majority of devices really easy, but it was really cumbersome with some devices.

The solution has massively reduced human error through automation by about 95%.

As far as multiple environments are concerned, we have a private cloud, which is just a data center hosted by an external party. We have a public cloud, multiple vendors, and multiple regions. We also have decentralized data centers throughout the world.

We're investigating combining the solution with Cisco ACI.

The cost versus the achieved business goals is in balance.

I recommend that new users do a proof-of-concept before choosing AlgoSec. I would rate the solution an eight out of ten.