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Being Years Ahead of their competetion
What do you like best about the product?
The attention to each opportunity with each area rep has is nothing short of amazing. They are able to assist with questions, and as partners, they see the channel as the best way to stay above the competition
What do you dislike about the product?
Nothing to dislike at this time. The Channel program is amazing, and pricing is more competitive than anyone in the MDR space to date.
What problems is the product solving and how is that benefiting you?
By embracing AI technology and by doing so they have a leg up. The visibility that the console provides a customer with a full view of their network with simple management for them to use it too.
Adlumin provides a perfect fit for our SIEM/SOAR/MDR security needs.
What do you like best about the product?
Adlumin has tremendous flexibility, especially the agnostic platform support and multi-tenancy capabilities. The real-time alerting for security events is a significant time saver, rather than tracking down security events across multiple endpoints, firewalls, Active Directory, O365, Google Workspace, devices, etc. Adlumin correlates the telemetry into an easy-to-view dashboard. The SOC Overwatch provides next-tier support and assistance for high and critical alerts. The Adlumin staff has been great to work with; they go the extra mile to understand your environment.
What do you dislike about the product?
So far, Adlumin has exceeded all of our expectations for a SIEM/SOAR/MDR platform.
What problems is the product solving and how is that benefiting you?
Before implementing Adlumin, correlating security events was a time-intensive and usually futile practice. With Adlumin ingesting all our telemetry data, we now get accurate alerts in real-time. The SOAR capabilities allow us take action much more quickly for compromised accounts and provide much better visibility on the network.
We have gotten a lot out of Adlumin.
What do you like best about the product?
We have a better picture of our users, changes made to users, and important systems files. We feel we get good SOC service and the additional info about our users and systems is better than what we had before. We like the reports we are able to get.
The support we get from Adlumin has been great. We even have tried the Pen Test and it has been good.
The support we get from Adlumin has been great. We even have tried the Pen Test and it has been good.
What do you dislike about the product?
I have had one or two events that are a little bit tricky to find the reason for the event and the solution. We had a call about it to discuss with Adlumin.
What problems is the product solving and how is that benefiting you?
Better visual of our AD, accounts and systems that we have. We didn't have that before. We use the reports and have just started to use the Pen Test solution they provide.
Great product, great people!
What do you like best about the product?
Easy to install and get going for a SIEM. Great support too when needed.
What do you dislike about the product?
Nothing really. We're fine with it, but some people may not like it being cloud-based.
What problems is the product solving and how is that benefiting you?
Adlumin is a great SIEM for capturing, monitoring and alerting events from all our servers, workstations, and devices.
Adlumin SOC SEIM
What do you like best about the product?
Reports are helpful - ability to schedule and run on demand. The Portal is laid out nicely - easy to get a birdseye view of environment. some value add free offerings have been added, and additional API integrations are onboarded regularly. Adlumin team has provided strong customer service. Overall the solution is Solid .
What do you dislike about the product?
there isn't much i can think of. The solution meets our needs
What problems is the product solving and how is that benefiting you?
Adlumin is augmenting our staff by keeping eyes on our perimeter 24x7 . The SEIM notifications keep me informed on any traffic / activity anomolies. I have a much better picture of my perimeter activity and endpoints.
Adlumin has become an integral part of our security program
What do you like best about the product?
Adlumin provides logging, alerting, SOAR, and investigative capabilities in a user-friendly platform. The company is attentive to customer requests and uses industry trends, observations, and customer feedback to focus on product development.
What do you dislike about the product?
Ocassionally, maintenance is done at times that impact scheduled functions. We find out about this maintenance after opening support tickets rather than through proactive communication from Adlumin.
What problems is the product solving and how is that benefiting you?
Adlumin provides centralized logging and query for a wide range of systems and applications. Logging this activity allows our security team to respond to built-in and customized alerts as well as perform ad-hoc research. The machine learning and security intelligence features help to identify issues that we might not have otherwise been aware of.
Good product
What do you like best about the product?
It's nice Adlumin can take logs from many different applications, devices. Adlumin is continually adding new features and products, which is always nice to know. Their support team also responds timely and works hard to fix or assist with an issue.
What do you dislike about the product?
Adlumin's report generating tool is difficult to run and create custom reports. I'd like to see Adluminmake improvements to their report portal. If we have 12months worth of archived data it would be nice to be able to pull reports from the full 12 months instead of only 3months.
What problems is the product solving and how is that benefiting you?
Adlumin has checked the box with our regulators for the SIEM product. It has been helpful having all our logs stored in one location to where we can get reported on any abnormal activity with in those devices.
Adlumin Rocks!
What do you like best about the product?
One-stop-shop for our organization's security threat level with alerts (SMS, emails & phone calls), reports, dashboards, security breakdown scores, compliance insight & threat intelligence portal.
What do you dislike about the product?
The new "Adlumin Platform Detection" tool rollout a few months ago had some bugs, but it is running smoothly now.
What problems is the product solving and how is that benefiting you?
A strong industry-leading SIEM for all our systems. One place for all our logs.
Information Security Officer
What do you like best about the product?
Adlumin was easy to deploy and provided valuable insights to our small team. Adlumin has an exceptional level of expertise, and their customer service is FANTASTIC! We were also early to deploy their Total Ransomware Defense service, and it has allowed us to rest a little easier at the end of the day knowing we have a solution explicitly targeted at ransomware.
What do you dislike about the product?
There is nothing I dislike about Adlumin. They are always open to suggestions and work quickly to implement changes when possible.
What problems is the product solving and how is that benefiting you?
Adlumin allows us to manage insight into our network and cloud applications from one location, increasing our response time and investigation capability.
Lacking Support and Development
What do you like best about the product?
Adlumin has a great idea; the platform has the potential to be great for many industries and help with compliance.
What do you dislike about the product?
I've been an Adlumin client for over 5 years and I've watched the platform transform from basic SIEM to a full MDR,XDR, SOC service. However, in that time, I've also watched the quality of support, performance, useability, and the interface degrade rapidly. I've been very vocal with Adlumin about the issues we've faced submitting tickets, talking with management, etc. however, we've not made any progress with getting issues and feature requests looked at.
What problems is the product solving and how is that benefiting you?
Adlumin previously solved a lot of our issues, such as SIEM, SOAR, Darknet Monitoring, Compliance Reporting, SOC, MDR, Vulnerability Management, and more. However, over the last 2 years, these products have failed to perform.
SIEM - Adlumin will only process events they feel are important. If you have custom event IDs or situations you want to monitor, Adlumin will not accommodate them.
SOAR - This is newer to Adlumin, but it appears SOAR is no longer being developed. We've not seen any improvements in ease of use or in reliability of SOAR actually taking the configured action.
Darknet Monitoring - Adlumin states they do darkweb monitoring however, free services such as Have I been pwnd provide better insight.
Compliance Reporting - The reporting is simply wrong. the events and numbers will change depending on when you run the report. Even if you're going back to historical data.
SOC—This is an OK starting point for companies that have never used a SOC. If you've used a SOC service before, you may be disappointed in what Adlumin's SOC will and will not do. We had to cancel the contract due to failure to perform.
MDR—Adlumin's MDR is lacking compared to other MDR services that use AI and other analytics to detect and prevent threats. We had to cancel the contract due to failure to perform.
Vulnerability Management (CVM) - Adlumin's VM product is bulky and not integrated into the portal, and you have zero control over reporting, scanning, etc. Adlumin will tell you how they scan your environment. We had to cancel the contract due to failure to perform.
We've attempted to address these concerns with Adlumin management. However, we have been lied to, ignored, and misled multiple times. In some instances, we've found Adlumin making unapproved changes in our tenant where there are no official audit logs. We've resorted to taking screen prints of each screen morning and evening to ensure we are aware of changes Adlumin makes without our knowledge.
SIEM - Adlumin will only process events they feel are important. If you have custom event IDs or situations you want to monitor, Adlumin will not accommodate them.
SOAR - This is newer to Adlumin, but it appears SOAR is no longer being developed. We've not seen any improvements in ease of use or in reliability of SOAR actually taking the configured action.
Darknet Monitoring - Adlumin states they do darkweb monitoring however, free services such as Have I been pwnd provide better insight.
Compliance Reporting - The reporting is simply wrong. the events and numbers will change depending on when you run the report. Even if you're going back to historical data.
SOC—This is an OK starting point for companies that have never used a SOC. If you've used a SOC service before, you may be disappointed in what Adlumin's SOC will and will not do. We had to cancel the contract due to failure to perform.
MDR—Adlumin's MDR is lacking compared to other MDR services that use AI and other analytics to detect and prevent threats. We had to cancel the contract due to failure to perform.
Vulnerability Management (CVM) - Adlumin's VM product is bulky and not integrated into the portal, and you have zero control over reporting, scanning, etc. Adlumin will tell you how they scan your environment. We had to cancel the contract due to failure to perform.
We've attempted to address these concerns with Adlumin management. However, we have been lied to, ignored, and misled multiple times. In some instances, we've found Adlumin making unapproved changes in our tenant where there are no official audit logs. We've resorted to taking screen prints of each screen morning and evening to ensure we are aware of changes Adlumin makes without our knowledge.
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