I use Radware services to protect some web portals in my company from web application attacks. Specifically, I use their web application firewall.
Radware Cloud WAF
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cloudwaf visibility for web extensions
What do you like best about the product?
It is a tool that allows identifying the types of attacks that my web application may have, such as DDoS, SQL injection. I can also identify the source IP of the attack and the country from which they are attacking me.
What do you dislike about the product?
in general, everything from Radware has a good contribution, I only consider that they should improve in the reports to be able to connect them to Power BI
What problems is the product solving and how is that benefiting you?
we did not have identification of how many attacks our application was experiencing and where they were coming from, with radware I can have clarity on who is attacking me and where the attack is coming from.
Reliability and user-friendly reporting interface ensure effective protection
What is our primary use case?
What is most valuable?
I like the reliability of the system since it's quite reliable. Additionally, I appreciate the user interface, particularly from the reporting point of view. Configuration can sometimes be tricky as I have to know where the options are, which isn't very intuitive. However, apart from this, it is a good product and very reliable for me.
What needs improvement?
Sometimes, I encounter issues with password reset, particularly in the last two weeks. I tried to access the system, and it didn't recognize my password, even though I hadn't changed it. When I attempted the password reset from the login page, I didn't receive any email. This indicates some reliability issues or problems within the management interface.
For how long have I used the solution?
I have been using Radware Cloud WAF for something like three years.
What do I think about the stability of the solution?
The stability of the solution is very good. I would rate it as nine out of ten.
What do I think about the scalability of the solution?
I haven't used any of the integration capabilities, however, I would rate the scalability as nine out of ten.
How are customer service and support?
The technical support is very good. They are usually very fast in response, and I think they deserve a nine out of ten.
How was the initial setup?
The initial setup was not heavy. It was quite simple, and with the support from Radware's technical and commercial teams, I could set up the system in monitoring mode before moving into production.
What about the implementation team?
I had calls with the technical support of Radware and the commercial team. The team was supportive throughout the process.
What's my experience with pricing, setup cost, and licensing?
I find Radware Cloud WAF to be a quite expensive product compared to others. However, the quality-to-price ratio is very good.
What other advice do I have?
I highly recommend Radware Cloud WAF for its reliability and fast support. However, the cost is something to consider as it might be on the higher side.
Overall, I would rate Radware Cloud WAF as nine out of ten.
Cloud-based protection strengthens internal and customer application security effectively
What is our primary use case?
We are a Data Center company with a lot of internal applications and customers. Our primary use case is to protect all internal applications hosted on Public Cloud with Radware Cloud WAF. This protection is crucial for safeguarding our customers' applications from external threats and ensuring high availability and security.
What is most valuable?
The most important aspect of Radware Cloud WAF is that it is over the cloud, offering a comprehensive solution that includes WAF, API protection, bots, and Layer 7 DDoS. This combination efficiently blocks a large number of unknown threats and ensures high security and uptime for our internal applications as well as our customers' applications, making it a revenue-generating tool. Cloud WAF provides excellent analytical dashboards that allow us to report, track, and resolve many issues quickly.
What needs improvement?
The reporting features could be more intuitive with more real-time monitoring, which would help make faster decisions. While false positives have reduced by 35%, more granular control can simplify it for new users. The initial complexity should be reduced to make it simpler for new customers. Furthermore, support staff needs to be more proactive so that issues can be resolved at lower levels without escalation.
For how long have I used the solution?
I have been using Radware Cloud WAF for four years.
What do I think about the stability of the solution?
There has been downtime only once in the last year. Otherwise, the product has been stable.
What do I think about the scalability of the solution?
Since it's a Cloud WAF, it is always scalable. We can subscribe to more applications and protections as needed.
How are customer service and support?
We have ERT premium support with a five-minute SLA, and the service has been reliable. We have additional support from Radware management. The quality of support is excellent, and we haven't faced any major issues.
Which solution did I use previously and why did I switch?
Previously, I used to work with F5 WAF in my earlier company, not the current one.
How was the initial setup?
The initial setup was complex and took a long time to complete.
What about the implementation team?
We used a dedicated team for deployment as we wanted to train our team thoroughly.
What was our ROI?
Radware Cloud WAF has helped reduce false positives and efforts, which in turn, improved the total cost of ownership by freeing up time to focus on other projects.
What's my experience with pricing, setup cost, and licensing?
Pricing could be more competitive, especially for smaller customers. However, the technical excellence of the product balances out the pricing aspect.
Which other solutions did I evaluate?
Earlier, I used F5 WAF in a different company.
What other advice do I have?
Overall, I would rate Cloud WAF nine out of ten.
Despite its initial complexity, the product is a one-stop shop for our cloud security needs. It integrates well with applications, simplifying protection and operations.
I recommend Radware can make further improvements in pricing and simplifying initial use for new customers.
Advanced Protection and Optimal Performance for Web Applications
What do you like best about the product?
I like that is a very secure and robust solution and the TAC is very fast and in my language
What do you dislike about the product?
I don't like that the learning curve of this solution is too high
What problems is the product solving and how is that benefiting you?
It solves security problems related to applications published to the Internet. I verified that it protects very well against all types of web app attacks.
"Radware Cloud WAF: Smart, Scalable, and Secure"
What do you like best about the product?
I like that Radware Cloud WAF keeps our websites and apps safe from hackers without slowing them down. It automatically blocks attacks like DDoS and malware, and it’s easy to set up in the cloud.
What do you dislike about the product?
Sometimes it blocks safe traffic by mistake, so we have to adjust the settings
What problems is the product solving and how is that benefiting you?
It protects our websites from cyberattacks, so we don’t have to worry about hackers shutting things down or stealing data. This keeps our business running smoothly and saves us time and effort on security issues.
Revolutionize the Network Security with Radware CLOUD WAF
What do you like best about the product?
What I like the most and best about Radware Cloud WAF is its ability to provide enhanced security against advanced threats using AI-powered security.
What do you dislike about the product?
The User-interface is going to be a bit difficult for the new users.
What problems is the product solving and how is that benefiting you?
Radware CLOUD WAF solution is an essential feature in our customers' networks now, as it protects the network from external attacks and prevents unauthorized data leaks from within the network by ensuring that all incoming and outgoing traffic is from a trusted and protected source.
Service is excellent, easy integration, single pane GUI
What do you like best about the product?
Overall experience with Cloud WAF is really good with lot of good features to protect against L7 application attacks.
What do you dislike about the product?
SIEM integration issues because of AWS S3 dependency
What problems is the product solving and how is that benefiting you?
Radware Cloud WAF helps organizations, especially those running online apps, APIs, and cloud environments, in resolving a number of important security and performance issues.
A strong, automated, and AI-driven security solution, Radware Cloud WAF lowers risk, decreases manual labor, and guarantees uptime.
A strong, automated, and AI-driven security solution, Radware Cloud WAF lowers risk, decreases manual labor, and guarantees uptime.
Consistently protect applications with advanced threat detection and active support
What is our primary use case?
I am using Radware Cloud WAF and have been using it for the last five years. Recently, I considered deploying Radware Discovery API. I have taken a proof of concept of Radware Discovery and plan to onboard it in the next one or two months.
Additionally, it is essential for reducing DDoS attacks within my organization.
What is most valuable?
We have had a very good experience with Radware Cloud. It has significantly reduced attacks on our applications. All our critical applications are onboarded to Radware, which uses AI to automatically learn behavior patterns and refine security policies.
It also provides comprehensive protection against the top ten web application security risks. Importantly, we have not experienced any zero-day attacks because Radware Cloud offers protection against emerging threats. The Emergency Response Team is very active, and I consistently receive excellent responses from them.
It's a very comprehensive and user-friendly solution. It's easy to implement and integrate. We also have found it's easy to reach support if we need help.
The solution has helped us enhance our cyber security posture. It's good for data protection. We've been able to protect our public-facing infrastructure.
We haven't had any incidents or compromises in the entire three years we've used Radware.
The Cloud WAF Service blocks unknown threats and attacks effectively.
The analytics are very good.
The API discovery feature is very helpful, and end-to-end API protection is useful. Everything is encrypted to ensure effective protection. We get Layer 7 protection from it.
The API discovery is a very useful feature. It is easy to use. A few months before, I did a demo to learn more. We can see which APIs are being used or not. It helps us discover and remove unused APIs. In our case, we found 20 APIs that were not used by the team.
We use the CDN features. It's pretty easy to use the combination of CDN and Cloud WAF. It helps your Radware Cloud connect with the nearest server or the Redware server. We have multiple servers worldwide, so this is useful for us.
Integration is very easy. Sometimes, we have 10 to 15 applications hosted on the cloud. It's very easy to add applications. It's not complicated.
From the Radware cloud, it's integrated with our SOC. All the logs are received by the SOC.
What needs improvement?
An area of improvement is the visibility at the attack level. Management often asks for detailed reporting on attacks such as botnet and zero-day attacks, including the number of attacks within a month, week, or day. Improving dashboard capabilities to provide this information clearly for management is crucial.
They need to improve their reporting. We need to present our management with reports and we need better options for reporting. They don't want lengthy reports. They need something that is one to two pages and includes everything - a more high-level document with the most important information.
For how long have I used the solution?
I have been using Radware Cloud WAF for the last five years.
What do I think about the stability of the solution?
I give the stability a score of 9.5 out of ten. I have never encountered downtime, maintenance-related issues, or latency. As a network and cybersecurity specialist, this provides me with peace of mind.
What do I think about the scalability of the solution?
The scalability is fine. We haven't faced any issues.
How are customer service and support?
The support provided by Radware's Emergency Response Team is excellent. They respond promptly to any queries or concerns raised via the hardware portal according to SLA expectations. The responses are satisfactory. Although I have not required much support in the past five years, whenever I did, I received answers to my queries.
Which solution did I use previously and why did I switch?
I did not use a different solution previously.
How was the initial setup?
The initial setup was straightforward. We onboarded critical applications in a prioritized manner, starting with the most critical and gradually moving to the others. The setup process was smooth, and we were able to get visibility from the applications post-onboarding.
What's my experience with pricing, setup cost, and licensing?
I am not involved in purchasing or negotiating pricing, as this is done by our material team. My role is to recommend the products we need. The material team discusses with partners and determines the appropriate pricing.
What other advice do I have?
I rate the overall solution a nine out of ten. By not giving a perfect score, I recognize that there is room for improvement, which is crucial for fostering development. It is essential for Radware to continue improving and researching advancements needed to enhance customer experience.
Real-Time Detection and Mitigation with Radware WAF
What do you like best about the product?
Strong protection against the attack: Radware does a great job of keeping our website safe from various online threats like hackers and malicious software. It's effective at stopping attacks before they reach our site. Real-time monitoring: It constantly watches our website for any unusual activity and quickly responds to potential problems. This means issues are caught and dealt with immediately, keeping our site secure. Customizable settings: I can adjust the security settings to fit our specifics needs. This specific flexibilty allows us to protect our site in a way that works best for my business. Easy to setup configuration: Getting started is very simple. It works well with my systems straightforward to set up, thanks to clear instructions and helpful support from my team.
What do you dislike about the product?
the process to add ssl certificates since they involve a series of extensive steps
What problems is the product solving and how is that benefiting you?
It presents great ease of integration and visualization
My experience with Raware Cloud WAF has been excellent—efficient, reliable, and easy to use.
What do you like best about the product?
Radware Cloud WAF stands out for its advanced threat protection, low false positives, and automated security updates. Its machine learning-driven adaptive security effectively detects and mitigates threats in real-time, while its ease of deployment ensures seamless integration with existing infrastructures. Administration is very easy, as real-time alerts can be quickly validated and managed and the technical support is very efficient, and the times I have had to open support cases, the response has been quick and effective, providing clear solutions to my issues.
What do you dislike about the product?
Depending on traffic volume, number of aplications and contracted bandwidth, pricing may be on the higher side compared to some alternatives.
What problems is the product solving and how is that benefiting you?
Radware Cloud WAF is solving critical security challenges by providing robust protection for the various web applications our users rely on, effectively shielding our applications from a wide range of cyber threats, including DDoS attacks and SQL injections, ensuring continuous availability and integrity which has significantly enhanced our cybersecurity posture, reducing the risk of data breaches and downtime and allowing us to maintain trust with our customers.
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