We use Radware Cloud WAF Service for WAF protection and API protection.
Radware Cloud WAF
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Radware Cloud WAF: flexible, reliable and certified protection for regulated environments
What do you like best about the product?
Radware Cloud WAF has proven to be a solid and reliable solution in daily operations, effectively protecting web applications from OWASP Top-10 threats, zero-day attacks, and DDoS events without adding unnecessary operational complexity. Encrypted traffic management is particularly reassuring: TLS certificates and private keys are managed with very stringent security measures, significantly reducing one of the main risk areas typically associated with WAF services.
The presence of numerous international security certifications, and most importantly in Italy, the certification issued by the ACN (Italian National Agency for Information Security) for Radware's WAF and anti-DDoS services, further strengthens confidence in the platform.
Overall, Radware has proven to be a satisfactory and reliable choice for our regulated enterprise environments where security, compliance and business continuity are essential.
Because of these features, it's a solution we rely on not only to protect our assets, but also one we confidently offer to our Customers as an additional security layer within our SaaS platform.
Finally, I can confirm that we have always found the sales representative and technical support team to be extremely helpful and professional.
The presence of numerous international security certifications, and most importantly in Italy, the certification issued by the ACN (Italian National Agency for Information Security) for Radware's WAF and anti-DDoS services, further strengthens confidence in the platform.
Overall, Radware has proven to be a satisfactory and reliable choice for our regulated enterprise environments where security, compliance and business continuity are essential.
Because of these features, it's a solution we rely on not only to protect our assets, but also one we confidently offer to our Customers as an additional security layer within our SaaS platform.
Finally, I can confirm that we have always found the sales representative and technical support team to be extremely helpful and professional.
What do you dislike about the product?
The true value of a solution like Radware Cloud WAF is primarily appreciated by organizations with strong compliance requirements and a need for a high level of application security. In these contexts, the depth of protection, together with certified and robust security controls and governance capabilities, provides clear benefits and naturally justify both the cost of the solution and the associated operational effort.
What problems is the product solving and how is that benefiting you?
Radware Cloud WAF has provided us with a concrete and effective way to mitigate the risk of DDoS attacks, which are becoming increasingly common and impactful. One of the key benefits is that the solution can be configured and integrated without requiring changes to the application layer, allowing us to strengthen security while preserving existing architectures and development processes.
It has also proven particularly valuable in addressing the ever-increasing speed with which new vulnerabilities are identified, especially in scenarios where security fixes are not immediately available, by offering an effective protection layer at the edge.
At the same time, Radware represents a well-recognized, internationally certified security solution, allowing us to meet the expectations of the most demanding Customers and to offer an additional, high-level security measure within our SaaS platform.
It has also proven particularly valuable in addressing the ever-increasing speed with which new vulnerabilities are identified, especially in scenarios where security fixes are not immediately available, by offering an effective protection layer at the edge.
At the same time, Radware represents a well-recognized, internationally certified security solution, allowing us to meet the expectations of the most demanding Customers and to offer an additional, high-level security measure within our SaaS platform.
Advanced Protection and Specialized Support
What do you like best about the product?
I like the intuitive interface of Radware Cloud WAF and the specialized support they offer. I also appreciate the protection it provides against business logic. The initial setup was intuitive and the factory staff accompanied us during the onboarding, which made the process easier.
What do you dislike about the product?
The reports are with predefined templates, it would be better to allow selecting time intervals and what information is required.
What problems is the product solving and how is that benefiting you?
Radware Cloud WAF protects our applications against application-level attacks, malicious bots, and business logic issues. I appreciate its intuitive interface and specialized support.
Simplicity and security that inspire confidence
What do you like best about the product?
Simplicity in the tools, and the security it brings us.
What do you dislike about the product?
Sometimes the panel goes into maintenance, but we understand that it is always for the good and to improve our experience.
What problems is the product solving and how is that benefiting you?
Prevent our applications from all the threats that are present in the cloud world.
Real-Time Threat Detection /Protection
What do you like best about the product?
What I appreciate most are the real-time threat detection capabilities and the low rate of false positives. The solution simply works as intended and helps keep our applications secure.
What do you dislike about the product?
The interface offers a wide range of features, and as users become more familiar with it over time, their understanding grows, which in turn improves their overall efficiency.
What problems is the product solving and how is that benefiting you?
Radware Cloud WAF provides strong protection for our applications against a broad spectrum of web threats, such as bots, DDoS attacks, and zero-day vulnerabilities. Its ability to automatically detect and block malicious traffic has eased our security workload and helped keep our applications both secure and consistently available.
Stable, Reliable with Easy Setup and Strong Protection
What do you like best about the product?
I like how stable and reliable Radware Cloud WAF is, as it quietly protects in the background and the clear dashboards make it easy to understand what's going on without sifting through a lot of data. The automatic tuning saves a lot of time by reducing false positives and cutting down on manual work. It makes our security flow smoother and less stressful, which is a big plus. Additionally, I like how well it integrates with our other tools like SIEM, enriching the data we collect, and making everything fit together nicely. Overall, the initial setup was easier than expected, and Radware Cloud WAF truly offers stronger protection and better visibility compared to our previous setup.
What do you dislike about the product?
Sometimes the interface feels a bit slow when working with larger datasets, and a smoother user experience would definitely help. I’d also appreciate more flexibility in customizing certain rules. Nothing critical, but there’s room for small improvements.
What problems is the product solving and how is that benefiting you?
I use Radware Cloud WAF to protect our web apps from attacks, filter bot traffic, and reduce false positives. It lessens the team's workload by automating security measures and keeping our traffic clean, preventing downtime.
Strong Security Performance, but Pricing and Dashboard Can Improve
What do you like best about the product?
Radware Cloud WAF is really easy to use and great at catching threats in real time. It gives instant visibility into what’s happening, which makes managing security much simpler.
Their support team is excellent, very professional, quick to respond, and they truly understand the platform and customer needs. In urgent situations, they provide fast, priority help without any hassle.
The bot protection is also very good. It reliably detects and blocks automated attacks, which adds an extra layer of security.
Their support team is excellent, very professional, quick to respond, and they truly understand the platform and customer needs. In urgent situations, they provide fast, priority help without any hassle.
The bot protection is also very good. It reliably detects and blocks automated attacks, which adds an extra layer of security.
What do you dislike about the product?
The dashboard could be more user-friendly, since some insights take extra clicks to find.
Also, the per-license cost is higher than many similar tools, which makes it less budget-friendly for some teams.
Also, the per-license cost is higher than many similar tools, which makes it less budget-friendly for some teams.
What problems is the product solving and how is that benefiting you?
Radware Cloud WAF helps keep our applications safe from many web threats like bots, SQL injection, and cross-site scripting.
It detects and blocks attacks in real time, which reduces risk and prevents downtime.
he geo-blocking feature is also very advanced and helps us easily control traffic from high-risk regions.
It detects and blocks attacks in real time, which reduces risk and prevents downtime.
he geo-blocking feature is also very advanced and helps us easily control traffic from high-risk regions.
Reliable Shield for Web Apps
What do you like best about the product?
What I like most is its real-time threat detection and automatic policy updates. It’s pretty good at adapting to new attack patterns without needing constant manual tuning. The dashboard is clean, and integration with existing tools was smooth.
What do you dislike about the product?
The UI feels a bit dated and some advanced configurations aren’t as intuitive as they should be. Reporting could be more flexible, especially for SOC-level insights. Also, occasional false positives need manual tuning.
What problems is the product solving and how is that benefiting you?
It helps us block web-based attacks like SQL injection, XSS, and bot traffic before they reach our apps. That means fewer incidents, less manual triage, and more time to focus on proactive threat hunting. It’s also useful for meeting compliance needs.
Strong Web Application Security
What do you like best about the product?
What I appreciate most about Radware Cloud WAF is its ability to detect threats in real time and automatically mitigate them. It delivers robust protection against web attacks while having little effect on performance, which makes it both secure and efficient.
What do you dislike about the product?
It requires a more in-depth understanding of security policies to achieve full optimization. Furthermore, the initial setup and fine-tuning process can be time-consuming, depending on the specific environment.
What problems is the product solving and how is that benefiting you?
Radware Cloud WAF addresses essential security challenges by protecting against web-based attacks such as SQL injection, cross-site scripting, and DDoS threats. It has been beneficial for us by offering real-time threat detection, automated mitigation, and enhanced visibility into application traffic. This ensures that our web assets stay secure and compliant, all while requiring minimal manual intervention.
Radware WAF Cloud: A Web Application Security Platform
What do you like best about the product?
Radware WAF is a strong performer when it comes to securing web applications. It offers solid protection against OWASP Top 10 and zero-day threats, and supports bot mitigation, API security, and flexible deployment models. The platform is easy to manage, integrates well with SIEM and SOAR tools, and meets high availability SLAs. Its centralized reporting and real-time alerting make it a reliable choice for infrastructure teams looking for visibility and control. Just note that it supports only TCP ports, which can be a limitation for certain use cases
What do you dislike about the product?
While Radware WAF is solid for securing web apps, there are a few things that could be better. It doesn’t support UDP traffic, which limits onboarding for certain real-time applications
What problems is the product solving and how is that benefiting you?
We faced a major integration problem with SIEM where RadWare helped with Logstash integration. Also was a great help in implementing SSO.
Has managed high traffic efficiently and reduced false positives while maintaining strong API protection
What is our primary use case?
What is most valuable?
The best features of Radware Cloud WAF Service are its ability to manage high traffic, its scalability, and its reliability. Whenever we observe any detections or unusual traffic at a high rate, Radware manages the replication of web applications in such a way that no web applications are ever hampered, ensuring all traffic is managed effectively.
Radware Cloud WAF Service has significantly reduced our false positives, as Radware keeps its policies up to date with emerging tactics. This has led to very few false positives, which is one reason we have chosen to implement Radware WAF in our environment, given its favorable false positive ratio.
What needs improvement?
In Radware Cloud WAF Service, the areas that have room for improvement include the costing part, as we faced some issues during the implementation and POC of this WAF technology.
Additionally, the policy management can be improved, along with the graphical user interface for better visualization, so any new user can adapt to its graphics and find it easier to use.
For how long have I used the solution?
I have been using Radware Cloud WAF Service for around three plus years.
How are customer service and support?
I would rate the support a perfect 10 out of 10 because the support is good.
How would you rate customer service and support?
Positive
What was our ROI?
We have seen a good amount of return on investment with Radware Cloud WAF Service, roughly 50 to 60%. By reviewing our alerts and traffic, we can assess what traffic has been blocked and how much it has saved our applications and infrastructure.
Given our critical web applications and our substantial environment, where many applications are onboarded on WAF, overall, we can say it has yielded good returns on investment.
Which other solutions did I evaluate?
When I compare Radware Cloud WAF Service with other WAF software, I notice that while Radware's technology is strong, the only cons we faced were related to costing and some policies. Other solutions are available in the market, but they also have their drawbacks.
What other advice do I have?
We use the CDN services offered by Radware with Radware Cloud WAF Service. The combination of CDN and Radware Cloud WAF Service is easy to use, and the security it offers is good, especially with the WAF plus DDoS integration, which is ideal for media and all types of streaming.
I assess Radware Cloud WAF Service for blocking unknown threats and attacks as effective because it updates its mitigation policies with day-to-day strategies, incorporating new and emerging tactics. Additionally, it blocks some traffic based on AI, which enhances its ability to manage intrusion threats.
The automated analytics for looking at events is positive, as it has inbuilt automations that reduce our manual intervention. Due to this, there is a quick incident response in case of any high alert or critical case, ensuring that proper mitigations have been taken care of for any incident, which allows for a rapid response over any alert.
Radware Cloud WAF Service for integrating with other systems and applications in our business is seamless, as we have integrated Radware WAF with our SIEM monitoring tool, Microsoft Sentinel. We can get centralized logs for every tool on Sentinel, and it was easy to implement and integrate with it. Throughout the integration with Sentinel, we received excellent support and good documentation.
I assess Radware Cloud WAF Service for its ability to protect against zero-day attacks as competent since it adapts behavioral models. If it observes any vulnerability that Radware WAF hasn't recognized in its recent models, it trains its models based on behavior to manage zero-day exploits, ensuring that if any sudden bot traffic or API abuse occurs, Radware mitigates it and blocks all such traffic effectively.
The combination of negative and behavior-based positive security models is crucial for our organization's security strategy because Radware assumes everything is allowed unless it observes any malicious activity or anomaly. In such cases, WAF only blocks when something malicious or specific signatures are observed, making it reliable for our applications and ensuring none are hampered by any false positives.
We use Radware Bot Manager. With Radware Bot Manager, we have discovered issues such as web scraping and DDoS bots from our incoming bot traffic that we weren't aware of before, as it provides detections for that and actively blocks all such DDoS traffic and bot traffic based on its AML algorithms. We have also enabled API bot protection.
We use the web DDoS protection offered by Radware. Radware Cloud WAF Service has helped in our business continuity by ensuring that no legitimate traffic is blocked. Only when something suspicious based on L3, L4, or L7 DDoS attacks or such signatures is observed does Radware block malicious traffic, guaranteeing reliability and continuity for our web applications.
The solution requires maintenance when we want to configure or tweak any policy, which is when we seek support from the tech team.
Our team includes 30 engineers who use Radware WAF. We will recommend this product to other users because we have suggested it to our peers. Looking at the solution this tool has provided us, we find it beneficial enough to promote it to others.
On a scale of 1-10, I rate this solution a 9.
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