Sign in
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Reviews from AWS customer

12 AWS reviews

External reviews

130 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Non-Profit Organization Management

Radware Cloud WAF review

  • April 03, 2025
  • Review provided by G2

What do you like best about the product?
The platform is very intuitive to use and allows very easy management of policies. From a Security Ops perspective it's very detailed in the data provided which allows for easy investigation and root cause analysis.
What do you dislike about the product?
Limited integration capabilities with other Security tooling limits unified response. A more streamlined integration with SIEM would be welcomed.
What problems is the product solving and how is that benefiting you?
Radware allows us to quickly identify suspicious activity and investigate to remediate any confirmed malicious activity using the streamlined policy editor.


    Non-Profit Organization Management

Radware cloud WAF

  • March 25, 2025
  • Review provided by G2

What do you like best about the product?
As we make decisions about platforms and locations of those platforms, we know that the CloudWAF can sit in front of any location and provide the protections needed for our digital systems.
What do you dislike about the product?
Clarity between Radware and solution providers on best practices for implementation and integration.
What problems is the product solving and how is that benefiting you?
Web application security for any application regardless of hosing location.


    Alexandre L.

Our journey to web applications protection

  • March 20, 2025
  • Review provided by G2

What do you like best about the product?
The ease of mind it procures us towards are web applications protection. The ease of use to onboard new applications and the multiple layers of protection provided.
What do you dislike about the product?
Nothing realy. Since we are with Radware everything goes well. From the sales rep all the way up to the CEO. Everyone is part of a great team.
What problems is the product solving and how is that benefiting you?
The web ddos is great for us.


    Haris Ishaq

Quick detection and exceptional support improve protection capabilities

  • March 19, 2025
  • Review provided by PeerSpot

What is our primary use case?

We mainly use Radware Cloud WAF Service for DDoS protection. This includes protecting against DDoS attacks. We know if there is an issue, we can quickly set up a call with the Radware team.

How has it helped my organization?

Radware Cloud WAF Service has significantly improved our organization's time of protection and detection capabilities. The support provided by Radware is quick and efficient. We have updated our solution on many occasions, and the design of our network has changed, largely due to Radware providing us with solutions.

What is most valuable?

The most valuable feature is Radware's ability to quickly detect attacks, even though it doesn't always meet the quicker threshold. We can set up a call with the Radware team if needed. Another crucial aspect is the support we receive from Radware, which is very quick and efficient.

What needs improvement?

Some of the tools are a bit difficult to navigate, and the user interface could be more user-friendly. It is not the cheapest solution, so cost is something to consider.

For how long have I used the solution?

I started using Radware Cloud WAF Service when I joined the company about a year and a half ago.

What do I think about the stability of the solution?

I have never come across downtime, bugs, or glitches when working with Radware Cloud WAF Service. From that point of view, it maintains a very stable operation.

What do I think about the scalability of the solution?

Anytime we've had any issues, Radware has provided us a solution, indicating its high scalability.

How are customer service and support?

I would rate Radware support a nine out of ten. They are always available to help us, which is invaluable in our line of work.

How would you rate customer service and support?

Positive

What was our ROI?

I wouldn't be able to give a number, but Radware Cloud WAF does save time for our staff due to the automation and excellent detection, which is invaluable.

What's my experience with pricing, setup cost, and licensing?

I would rate the cost around seven out of ten. Radware provides many different options, but it may not be affordable for companies that aren't large.

What other advice do I have?

The automatic detection from Radware Cloud WAF is invaluable, and the support is outstanding. I would rate the overall solution a nine out of ten, with the only issue being the user interface. The overall product rating is nine out of ten.


    reviewer1854075

Ensures systems run smoothly by blocking and rejecting attacks

  • February 28, 2025
  • Review provided by PeerSpot

What is our primary use case?

We use Radware Cloud WAF Service primarily for monitoring purposes within our organization.

What is most valuable?

I like the security features when looking at the dashboard where I can see a lot of attacks that are rejected and blocked. It's one of the best features, and I approve of this solution. Radware Cloud WAF Service ensures our systems are stable, running smoothly, and blocking all attacks effectively.

What needs improvement?

There should be more customization options for the dashboard, as it is currently fixed and cannot be modified. Additionally, the API is limited to data retrieval and does not support programmatic modifications. It would be beneficial if we could perform POST requests and integrate our applications more effectively.

For how long have I used the solution?

I have been using Radware Cloud WAF Service for five months.

What do I think about the stability of the solution?

I rate the stability of Radware Cloud WAF Service as nine out of ten. There have been no issues with downtime, bugs, or glitches.

What do I think about the scalability of the solution?

The scalability of Radware Cloud WAF Service is very good, and I would rate it nine out of ten in terms of handling the capacity and volume.

How are customer service and support?

I would rate the technical support from Radware as a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Imperva but switched to Radware Cloud WAF Service primarily due to pricing. Both products are top-ranking solutions, but Radware is cheaper.

How was the initial setup?

The initial setup of Radware Cloud WAF Service was easy.

What about the implementation team?

We received support from Radware, which made the implementation process easy.

What was our ROI?

The ROI for Radware Cloud WAF Service is prominent as it is twenty percent more cost-effective compared to Imperva.

What's my experience with pricing, setup cost, and licensing?

When comparing the pricing of Radware Cloud WAF Service, I would rate it as seven out of ten, with one being cheap and ten being expensive.

Which other solutions did I evaluate?

Yes, we switched from Imperva to Radware Cloud WAF Service.

What other advice do I have?

Overall, I would rate Radware Cloud WAF Service as eight out of ten. The areas for improvement include customization and API functionality. I would recommend Radware Cloud WAF Service because it is a good solution, and we are satisfied with the benefits it offers.


    reviewer2667027

Reliability and user-friendly reporting interface ensure effective protection

  • February 24, 2025
  • Review provided by PeerSpot

What is our primary use case?

I use Radware services to protect some web portals in my company from web application attacks. Specifically, I use their web application firewall.

What is most valuable?

I like the reliability of the system since it's quite reliable. Additionally, I appreciate the user interface, particularly from the reporting point of view. Configuration can sometimes be tricky as I have to know where the options are, which isn't very intuitive. However, apart from this, it is a good product and very reliable for me.

What needs improvement?

Sometimes, I encounter issues with password reset, particularly in the last two weeks. I tried to access the system, and it didn't recognize my password, even though I hadn't changed it. When I attempted the password reset from the login page, I didn't receive any email. This indicates some reliability issues or problems within the management interface.

For how long have I used the solution?

I have been using Radware Cloud WAF for something like three years.

What do I think about the stability of the solution?

The stability of the solution is very good. I would rate it as nine out of ten.

What do I think about the scalability of the solution?

I haven't used any of the integration capabilities, however, I would rate the scalability as nine out of ten.

How are customer service and support?

The technical support is very good. They are usually very fast in response, and I think they deserve a nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was not heavy. It was quite simple, and with the support from Radware's technical and commercial teams, I could set up the system in monitoring mode before moving into production.

What about the implementation team?

I had calls with the technical support of Radware and the commercial team. The team was supportive throughout the process.

What's my experience with pricing, setup cost, and licensing?

I find Radware Cloud WAF to be a quite expensive product compared to others. However, the quality-to-price ratio is very good.

What other advice do I have?

I highly recommend Radware Cloud WAF for its reliability and fast support. However, the cost is something to consider as it might be on the higher side.

Overall, I would rate Radware Cloud WAF as nine out of ten.


    reviewer2102988

Cloud-based protection strengthens internal and customer application security effectively

  • February 21, 2025
  • Review provided by PeerSpot

What is our primary use case?

We are a Data Center company with a lot of internal applications and customers. Our primary use case is to protect all internal applications hosted on Public Cloud with Radware Cloud WAF. This protection is crucial for safeguarding our customers' applications from external threats and ensuring high availability and security.

What is most valuable?

The most important aspect of Radware Cloud WAF is that it is over the cloud, offering a comprehensive solution that includes WAF, API protection, bots, and Layer 7 DDoS. This combination efficiently blocks a large number of unknown threats and ensures high security and uptime for our internal applications as well as our customers' applications, making it a revenue-generating tool. Cloud WAF provides excellent analytical dashboards that allow us to report, track, and resolve many issues quickly.

What needs improvement?

The reporting features could be more intuitive with more real-time monitoring, which would help make faster decisions. While false positives have reduced by 35%, more granular control can simplify it for new users. The initial complexity should be reduced to make it simpler for new customers. Furthermore, support staff needs to be more proactive so that issues can be resolved at lower levels without escalation.

For how long have I used the solution?

I have been using Radware Cloud WAF for four years.

What do I think about the stability of the solution?

There has been downtime only once in the last year. Otherwise, the product has been stable.

What do I think about the scalability of the solution?

Since it's a Cloud WAF, it is always scalable. We can subscribe to more applications and protections as needed.

How are customer service and support?

We have ERT premium support with a five-minute SLA, and the service has been reliable. We have additional support from Radware management. The quality of support is excellent, and we haven't faced any major issues.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously, I used to work with F5 WAF in my earlier company, not the current one.

How was the initial setup?

The initial setup was complex and took a long time to complete.

What about the implementation team?

We used a dedicated team for deployment as we wanted to train our team thoroughly.

What was our ROI?

Radware Cloud WAF has helped reduce false positives and efforts, which in turn, improved the total cost of ownership by freeing up time to focus on other projects.

What's my experience with pricing, setup cost, and licensing?

Pricing could be more competitive, especially for smaller customers. However, the technical excellence of the product balances out the pricing aspect.

Which other solutions did I evaluate?

Earlier, I used F5 WAF in a different company.

What other advice do I have?

Overall, I would rate Cloud WAF nine out of ten.

Despite its initial complexity, the product is a one-stop shop for our cloud security needs. It integrates well with applications, simplifying protection and operations.

I recommend Radware can make further improvements in pricing and simplifying initial use for new customers.


    Financial Services

Advanced Protection and Optimal Performance for Web Applications

  • February 15, 2025
  • Review provided by G2

What do you like best about the product?
I like that is a very secure and robust solution and the TAC is very fast and in my language
What do you dislike about the product?
I don't like that the learning curve of this solution is too high
What problems is the product solving and how is that benefiting you?
It solves security problems related to applications published to the Internet. I verified that it protects very well against all types of web app attacks.


    OMPRAKASH

Consistently protect applications with advanced threat detection and active support

  • February 06, 2025
  • Review provided by PeerSpot

What is our primary use case?

I am using Radware Cloud WAF and have been using it for the last five years. Recently, I considered deploying Radware Discovery API. I have taken a proof of concept of Radware Discovery and plan to onboard it in the next one or two months.

Additionally, it is essential for reducing DDoS attacks within my organization.

What is most valuable?

We have had a very good experience with Radware Cloud. It has significantly reduced attacks on our applications. All our critical applications are onboarded to Radware, which uses AI to automatically learn behavior patterns and refine security policies.

It also provides comprehensive protection against the top ten web application security risks. Importantly, we have not experienced any zero-day attacks because Radware Cloud offers protection against emerging threats. The Emergency Response Team is very active, and I consistently receive excellent responses from them.

It's a very comprehensive and user-friendly solution. It's easy to implement and integrate. We also have found it's easy to reach support if we need help.

The solution has helped us enhance our cyber security posture. It's good for data protection. We've been able to protect our public-facing infrastructure.

We haven't had any incidents or compromises in the entire three years we've used Radware.

The Cloud WAF Service blocks unknown threats and attacks effectively.

The analytics are very good.

The API discovery feature is very helpful, and end-to-end API protection is useful. Everything is encrypted to ensure effective protection. We get Layer 7 protection from it.

The API discovery is a very useful feature. It is easy to use. A few months before, I did a demo to learn more. We can see which APIs are being used or not. It helps us discover and remove unused APIs. In our case, we found 20 APIs that were not used by the team.

We use the CDN features. It's pretty easy to use the combination of CDN and Cloud WAF. It helps your Radware Cloud connect with the nearest server or the Redware server. We have multiple servers worldwide, so this is useful for us.

Integration is very easy. Sometimes, we have 10 to 15 applications hosted on the cloud. It's very easy to add applications. It's not complicated.

From the Radware cloud, it's integrated with our SOC. All the logs are received by the SOC.

What needs improvement?

An area of improvement is the visibility at the attack level. Management often asks for detailed reporting on attacks such as botnet and zero-day attacks, including the number of attacks within a month, week, or day. Improving dashboard capabilities to provide this information clearly for management is crucial.

They need to improve their reporting. We need to present our management with reports and we need better options for reporting. They don't want lengthy reports. They need something that is one to two pages and includes everything - a more high-level document with the most important information.

For how long have I used the solution?

I have been using Radware Cloud WAF for the last five years.

What do I think about the stability of the solution?

I give the stability a score of 9.5 out of ten. I have never encountered downtime, maintenance-related issues, or latency. As a network and cybersecurity specialist, this provides me with peace of mind.

What do I think about the scalability of the solution?

The scalability is fine. We haven't faced any issues.

How are customer service and support?

The support provided by Radware's Emergency Response Team is excellent. They respond promptly to any queries or concerns raised via the hardware portal according to SLA expectations. The responses are satisfactory. Although I have not required much support in the past five years, whenever I did, I received answers to my queries.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I did not use a different solution previously.

How was the initial setup?

The initial setup was straightforward. We onboarded critical applications in a prioritized manner, starting with the most critical and gradually moving to the others. The setup process was smooth, and we were able to get visibility from the applications post-onboarding.

What's my experience with pricing, setup cost, and licensing?

I am not involved in purchasing or negotiating pricing, as this is done by our material team. My role is to recommend the products we need. The material team discusses with partners and determines the appropriate pricing.

What other advice do I have?

I rate the overall solution a nine out of ten. By not giving a perfect score, I recognize that there is room for improvement, which is crucial for fostering development. It is essential for Radware to continue improving and researching advancements needed to enhance customer experience.


    Legal Services

My experience with Raware Cloud WAF has been excellent—efficient, reliable, and easy to use.

  • January 31, 2025
  • Review provided by G2

What do you like best about the product?
Radware Cloud WAF stands out for its advanced threat protection, low false positives, and automated security updates. Its machine learning-driven adaptive security effectively detects and mitigates threats in real-time, while its ease of deployment ensures seamless integration with existing infrastructures. Administration is very easy, as real-time alerts can be quickly validated and managed and the technical support is very efficient, and the times I have had to open support cases, the response has been quick and effective, providing clear solutions to my issues.
What do you dislike about the product?
Depending on traffic volume, number of aplications and contracted bandwidth, pricing may be on the higher side compared to some alternatives.
What problems is the product solving and how is that benefiting you?
Radware Cloud WAF is solving critical security challenges by providing robust protection for the various web applications our users rely on, effectively shielding our applications from a wide range of cyber threats, including DDoS attacks and SQL injections, ensuring continuous availability and integrity which has significantly enhanced our cybersecurity posture, reducing the risk of data breaches and downtime and allowing us to maintain trust with our customers.