Our primary use case is defense against DDoS. We are using Radware Cloud WAF and load balancer solutions. We use it for our cloud infrastructure and various applications focusing on various security aspects.
Radware Cloud WAF
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Integrates seamlessly and makes configuration and load balancing easy
What is our primary use case?
How has it helped my organization?
It integrates seamlessly with our infrastructure, allowing us to manage DDoS attacks and load balancing efficiently.
The ability to easily handle configurations and the user-friendly nature of the solution make it accessible for various team members, including L1 and L2 users.
What is most valuable?
The load balancer is very good for DR purposes. Previously, our client had issues with DR, but it is no longer an issue. We can directly move from primary to secondary.
Radware Bot Manager has been very useful. If any user tries to save a password on a mobile or a browser, it blocks that. We can see all the details about the traffic and port requests.
What needs improvement?
API integration and documentation need to be improved. There should be more detailed documentation for API usage, rate limiting, CNAME, and DDoS functions. A lot of articles need to be added to their portal.
Additionally, enhancing the capabilities for bypass functions where users can manage URLs more flexibly, including the use of wildcard characters, would be beneficial.
For how long have I used the solution?
We have been working with Radware Cloud WAF Service for a minimum of 18 months.
What do I think about the stability of the solution?
There have generally been no stability issues.
What do I think about the scalability of the solution?
Radware Cloud WAF is scalable and accommodates our growing needs effectively.
How are customer service and support?
We get proper solutions from them. The salesperson and other support resources have been good at providing solutions. I would rate their technical support an eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used F5 which is a physical WAF solution. We switched to Radware Cloud WAF for its cloud-oriented capabilities and user-friendly interface, although the F5 solution was effective too.
Radware provides only three URLs for whitelisting, whereas F5 supports multiple URLs for whitelisting. Radware is also more complicated for customers when it comes to bypassing.
How was the initial setup?
The initial setup of Radware Cloud WAF is straightforward, allowing for easy configuration and integration within our existing infrastructure.
It does not require maintenance from our side. We just have to ensure that we have the correct licenses. They inform us of any maintenance window in advance.
What about the implementation team?
We get good direct support from Pankaj at Radware. He has helped us with the implementation and understanding of Radware solutions. In case of any issues, I can ping him and get more information or resolution.
What was our ROI?
It has saved us time and money.
What's my experience with pricing, setup cost, and licensing?
I am not directly involved in pricing and setup cost discussions, but it seems that Radware offers a more cost-effective solution compared to F5. It is considered a good value for our budget.
What other advice do I have?
Overall, I would rate Radware Cloud WAF as nine out of ten. It is a reliable solution with effective security features, though there are areas for improvement, particularly in API integration and documentation.
Enhance web security with superior bot protection and automated learning
What is our primary use case?
The primary use case for Radware Cloud WAF Service is DDoS protection and web application firewalls. My clients use it for these purposes as they want to be protected by a web application firewall against attacks on their websites.
What is most valuable?
The most valuable features of Radware Cloud WAF Service include its automation and learning capabilities for protection, as well as its superior bot mitigation. The precise negative security on the web application firewall is also noteworthy. Additionally, the onboarding process is smooth, allowing customers the unique ability to use the web application firewall on the cloud.
What needs improvement?
Radware needs to improve the certificate renewal process for customers who want to be secured with HTTPS. Some other web application firewalls have a mechanism that allows automatic certificate uploads, which Radware could adopt.
Also, improvements could be made to be more precise on the negative security perspective.
For how long have I used the solution?
I have been using Radware Cloud WAF Service for about two years.
What do I think about the stability of the solution?
Radware Cloud WAF Service is very stable, with no experienced downtime on Radware's part. I give it a stability rating of eight out of ten.
What do I think about the scalability of the solution?
Radware Cloud WAF Service is quite scalable, with a rating of eight out of ten.
How are customer service and support?
The technical support for Radware Cloud WAF Service is excellent. They are knowledgeable, speak the technical language, respond quickly, and work collaboratively to overcome challenges. I rate the customer service nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is straightforward, involving adding an A record in the customer's infrastructure and ensuring the right certificate is in place.
What's my experience with pricing, setup cost, and licensing?
Radware Cloud WAF Service pricing falls on the pricier side with a rating of seven out of ten. It may not have helped reduce the total cost of ownership.
Which other solutions did I evaluate?
I evaluated other solutions like Incapsula, Impreva, and F5 before choosing Radware.
What other advice do I have?
I advise conducting a POC to ensure that Radware Cloud WAF Service meets specific needs in terms of maintenance and understanding. It takes complex tasks, like web application firewall functions, and simplifies them for customer ease.
I rate the overall solution eight to eight and a half out of ten.
Best user-friendly security firewall
Review for Radware cloud WAF
Also as radware is blocking the unnecessary traffic so we need to route it to somewhere else so latency will increase.
So deployment is easy in this case.
Secure your Web Applications using Radware Cloud WAF
Blocking malcious requests.
Need improvement in identifying threats.
Flexible pricing models.
Helps to maintain availibility of web applications.