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Amazing feature set; the outage raises reliability issues

  • By Bilal Z.
  • on 03/04/2024

What do you like best about the product?
Feature flagging and experimentations have been a core part of my work flow, and I have really enjoyed utilizing LaunchDarkly's suite of controlled rollout tools.

The SDKs for Node and React have been excellent as well, and I can't recall ever running into issues with them.
What do you dislike about the product?
The outage a few weeks ago raises serious concerns about reliablity. Strong SLA metrics are absolutely essiential for an app like this so LaunchDarkly needs to ensure this doesn't happen again; it's horrifying to think of us not being able to shut off a feature with a p0 bug because our flag provider is down.

I also don't like that you have to enable a flag before running an experiment; it seems unintuitive.
What problems is the product solving and how is that benefiting you?
Adding failsafes and granularity to feature rollouts. As a larger product, we need to experiment and ensure our features are effective and robust; we also need the ability to shut off larger functionalities if things go wrong. This mantains the integrity of our product.