Buyer Beware
We purchased the BlackBerry Protect product through the AWS marketplace over a month ago and were charged already via AWS. After receiving an automated email from BlackBerry stating: "Our team is hard at work setting up your account, please expect to hear from a member of our customer success team soon. " we still have not heard back even after multiple emails sent to support. No one from their sales or technical support team will reply. Their automated support agent is useless. I don't recommend purchasing this product through AWS at this time until they resolve their procurement processes.
We are sorry we were not able to process your order however it was below the 100 endpoint order minimum. We have since refunded you your purchase.