We use F5 Advanced WAF to protect web applications on HTTPS, APIs, and portals.
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Stable product with essential capabilities to protect the web applications
What is our primary use case?
What is most valuable?
F5 Advanced WAF helps our engineers to learn the complete configuration, including fundamental and advanced policies.
What needs improvement?
Most customers encounter stability issues with the product's Big-IP logs. It works slowly while retrieving logs.
For how long have I used the solution?
We have been using F5 Advanced WAF since this year.
What do I think about the stability of the solution?
The product is more stable than Fortinet.
What do I think about the scalability of the solution?
The product has modular appliances. It works well, scalability-wise.
How are customer service and support?
The technical support services are good. The team includes professional engineers to communicate with the customers regarding cases.
How was the initial setup?
It is easy to set up F5 Advanced WAF. Although, it is difficult to deploy and maintain compared to Fortinet. The deployment process involves gathering customer information regarding virtual servers to be protected. Later, we select the best design suitable for their requirements and start with license provisioning. Further, we configure LTM with special servers and nodes and proceed with configuring the security policy and advanced directory. It takes a week to protect the infrastructure fully. Once we have license provisioning, it is good to run.
What's my experience with pricing, setup cost, and licensing?
F5 Advanced WAF's pricing is high. Fortinet and some other vendors are more affordable.
What other advice do I have?
F5 Advanced WAF has good capabilities, powerful tools, and professional services. I advise others to compare pricing with vendors in terms of their use cases before purchasing the product.
I rate it a ten out of ten.