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STYLI Review

  • By Rana A.
  • on 05/22/2023

What do you like best about the product?
Immediate support from their supprot team
Automaitons & analytics
They make our life easier by allowing us to do lot's of work arounds to fulfill our requirements
What do you dislike about the product?
No thing I love the whole product overall, I would've been more happy if freshcaller enabled in KSA & UAE without any limitations, apart from that the entire product is perfect (freshdesk & freshchat).
What problems is the product solving and how is that benefiting you?
Freshdesk for us is an escalation management system and helping us to monitor agents performance through dashboards
it also supports in replying to emails and Facebook interactions as well as Twitter interactions