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Freshchat

Freshworks Inc. | 1

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    Martin S.

Quick tool for costumer questions

  • November 01, 2017
  • Review verified by G2

What do you like best about the product?
That we don´t sign in or out from the chat that we had before. The campaigns works good
What do you dislike about the product?
It´s a new software so functions are rolling out more and more. I would like to have a better BOT that can use the FAQ to answer costumers before an agent steps in.
What problems is the product solving and how is that benefiting you?
Quick questions from costumers that we can answers.

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