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Marketing automation for free
What do you like best about the product?
I like that Mautic is constantly developing and that it's free.
What do you dislike about the product?
It's still raw and in many cases you need not be afraid of some code to get things done.
What problems is the product solving and how is that benefiting you?
Lead generation, marketing automation, campaigns.
Recommendations to others considering the product:
If you have little money to put in marketing automation, then Mautic is a good choice. Be aware though that it's a work in progress and less complete and intuitive than paid counterparts.
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Self hosted marketing automation for startups
What do you like best about the product?
We like the campaign builder provided by mautic to build out elaborate email campaigns for our prospects. Ability to add custom designs, plan out email content and manage landing pages is a huge timesaver for the team.
What do you dislike about the product?
It is sometimes buggy and updates are not the easiest to do. They could do with some internal testing before the release.
What problems is the product solving and how is that benefiting you?
simple email marketing automation, landing page builders and campaign reports are easy to do with Mautic. We realize the benefits faster than how we used to while using a well known brand in the same segment.
Recommendations to others considering the product:
make sure you have a development team to support the mautic installation as some debugging may be required to get this working as expected.
Great Marketing software
What do you like best about the product?
This software is open source and free on web based, it 's developing by a large community continuously
What do you dislike about the product?
Some functions are a bit difficult to understand if you do not have a computer preparation
What problems is the product solving and how is that benefiting you?
You can create contacts, track site visits we, create landing pages and email marketing campaigns at no cost
Recommendations to others considering the product:
I suggest trying it out because its model changes a lot in the marketing automation market
Brilliant, modern alternative to Microsoft Dynamics CRM
What do you like best about the product?
Open-source, free, and does everything to a higher standard than the likes of Microsoft Dynamics CRM. Brilliant community support, and from the main development team.
What do you dislike about the product?
Could look a little better on smaller devices like the Surface Pro 2, so you have to change your zoom settings in the browser to see everything. Could also do with a mobile app ala Microsoft Dynamics CRM, this would really complete the overall package and make it a must use for a lot of businesses.
What problems is the product solving and how is that benefiting you?
We've automated our email marketing and CRM system, something we've been trying to do with Microsoft Dynamics CRM for several years, but always seem to end up having issues with somewhere along the way as we don't use Microsoft Exchange Server, and instead use IMAP on G-Suite.
Recommendations to others considering the product:
Start today! Our team is more productive and happier than they have been in years with their sales and CRM system. Stability of the software is also far better with far less downtime with being able to host it on a Linux server rather than a Windows Server that needs to restart in order to perform updates.
High quality marketing automation for free
What do you like best about the product?
This product seems to have all the features of commercial options and is free if you host it yourself. The hosted option also looks very reasonable.
What do you dislike about the product?
Support seems slow but you would expect that from a free product.
What problems is the product solving and how is that benefiting you?
Marketing Automation and landing pages.
Enterprise-class marketing automation
What do you like best about the product?
Mautic is packed full of features normally found in high-end software and platforms. The ability to do A/B (split) testing within the app is great.
Campaigns (automated workflows) are very flexible.
New features and enhancements are driven by the community of users and introduced regularly..
Campaigns (automated workflows) are very flexible.
New features and enhancements are driven by the community of users and introduced regularly..
What do you dislike about the product?
Being open-source, support is limited to the community through a forum and GitHub repository.
What problems is the product solving and how is that benefiting you?
I've used Mautic extensively within my own company and also with clients. In all cases I have found it to be a very reliable email marketing platform and the zero-cost (aside from hosting fees) means a substantial saving over other, similar solutions such as Hubspot and MailChimp.
Recommendations to others considering the product:
Pay attention to the installation, especially the cron jobs, and be prepared to find workarounds for some advanced features. All in all, Mautic is worth paying for - but you don't need to.
Waited a week for support reponse
What do you like best about the product?
Having a robust way to manage email marketing programs is essential.
Update: Received a response to my request the day after submitting my review. I now need only to wait an additional 7 - 10 days to receive my data - total response time = 14 - 17 days.
Update: Received a response to my request the day after submitting my review. I now need only to wait an additional 7 - 10 days to receive my data - total response time = 14 - 17 days.
What do you dislike about the product?
I submitted a time-sensitive question to the Mautic team through two separate email addresses a week ago. I am still waiting to hear from them.
Update: I have now received an acknowledgement and am waiting on delivery of the data.
Update: I have now received an acknowledgement and am waiting on delivery of the data.
What problems is the product solving and how is that benefiting you?
If I wait three more days, the window on a commercial opportunity will have closed.
Update: That first commercial opportunity has closed.
Update: That first commercial opportunity has closed.
Super awesome for a opensource
What do you like best about the product?
Email marketing in my own server that helps me a lot
What do you dislike about the product?
missing the remainder module for the lead followup
What problems is the product solving and how is that benefiting you?
I was able to reach out to most of my potential clients with the email marketing
Mautic helps internal marketing to complete loop for web marketing and lead distribution
What do you like best about the product?
Mautic is simple to setup and free to use as on-premise MA tools. The web form and lead capture capabilities normally need some development job to be up and running. We can now do this without investing marketing $ for development or purchase commercial software solution.
Within my company we already use Dynamic CRM to manage pipeline. However, the way it's used is so complicated that we are not willing to connect the CRM with web front in anyway. Mautic also enable us to automatic distribute web form result to interested parties through email notification. Which helps us to respond quickly to customer inquiry and monitor the process.
One other thing we did is to use Mautic as an normal web form tool for in-bound call data entry and re-distribute to sales people. With the built in automation this is easy to setup and start using.
Personally I did the localization for Mautic into Simplified Chinese. It takes some time but with what the product delivers it's worthwhile for us.
Within my company we already use Dynamic CRM to manage pipeline. However, the way it's used is so complicated that we are not willing to connect the CRM with web front in anyway. Mautic also enable us to automatic distribute web form result to interested parties through email notification. Which helps us to respond quickly to customer inquiry and monitor the process.
One other thing we did is to use Mautic as an normal web form tool for in-bound call data entry and re-distribute to sales people. With the built in automation this is easy to setup and start using.
Personally I did the localization for Mautic into Simplified Chinese. It takes some time but with what the product delivers it's worthwhile for us.
What do you dislike about the product?
As open source solution it takes some time to figure out the little tricks to setup and update Mautic. I myself have some technical knowledge about web development so this is not an issue. For other marketing people this could be a challenge. Of course they can use the cloud version.
Documentation is an area to improve for Mautic. Especially for new features, One would expect a decent user guide to start with.
Documentation is an area to improve for Mautic. Especially for new features, One would expect a decent user guide to start with.
What problems is the product solving and how is that benefiting you?
Automated manual web form creation and lead distribution process. Release the marketing staff from in-efficient work tasks. The form and landing page cloning saves a whole lot of time for us in terms of setting up the digital marketing program.
Recommendations to others considering the product:
With little tech support you can save hard $ in marketing automation. The process works well for company of all size. Take a try if you are new to Marketing Automation.
Wonderful Marketing Automation System
What do you like best about the product?
I think Mautic provides 60% of something like a Hubspot. My company cannot afford Hubspot because it's very expensive and not really proven to us that it can provide results. Mautic is free, Libre respecting and open to contributions. They keep updating the software regularly and it's really working well. Very stable. Easy to admin.
What do you dislike about the product?
I think some of the landing page features can be lackluster if you are not an HTML/CSS guru. Would like to see those things be improved. Would also like to fix some bugs I've noticed.
What problems is the product solving and how is that benefiting you?
The problem we have solved is tracking our users that visit our site, open our emails, and send text messages to potential customers automatically.
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