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Reviews from AWS customer

3 AWS reviews

External reviews

486 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Michael F.

Scalable Automated Workflows

  • November 13, 2020
  • Review provided by G2

What do you like best about the product?
The Appian suite allows for swift delivery in business value. What would take weeks or months to deliver in a legacy ERP system takes days in Appian.
What do you dislike about the product?
Since Appian is a suite, it has many tools to solve your business process needs. That being said, if you consistently need features outside of Appian the platform and their marketplace does not have a Java plugin for you, you may want to consider going with a different suite or strategy for building business applications.
What problems is the product solving and how is that benefiting you?
Appian has improved SLA's, increased interdepartmental collaboration, standardized processes, and decreased process waste. Appian is a powerful tool and will give you tremendous control over your business processes when used to its full strength.
Recommendations to others considering the product:
Use Appian if you want to standardize your business processes and gain insights into how your business performs in terms of cycle time, SLA fulfillment, and continuous improvement. Once you have standard processes, then you can use more advanced features such as RPA, IDP (Intelligent Document Processing) or even perform advanced analysis on your Appian data-points using some process mining. Appian is a great place to start your journey into optimizing your corporate business processes.


    Vamshi M.

Powerful and versatile

  • November 13, 2020
  • Review provided by G2

What do you like best about the product?
Development tools, Integrations and support forums
What do you dislike about the product?
Limited Appain exposure for other systems to integrate
What problems is the product solving and how is that benefiting you?
Case management mostly. Great audit benefits and secure access to information at your fingertips


    Government Administration

Low Code - great product - robust

  • September 16, 2020
  • Review provided by G2

What do you like best about the product?
I like using the process modeler to map out the work flow; also like being able to test the UI forms when creating them. Also - although I had learned from the early days - how to create forms using just SAIL, the drag and drop components that have evolved over the years really do make it easy for new developers.
What do you dislike about the product?
Although the quarterly updates usually have some great enhancements, it's cumbersome to have to do regression testing every quarter - would probably prefer updates twice a year which would be more manageable for a cloud customer. Also - if one developer is working on a process, it's not easy to break up the process to allow multiple developers to work on it.
What problems is the product solving and how is that benefiting you?
Improved accountability of tasks with several workflows; migrated legacy data and older workflows easily.
Recommendations to others considering the product:
Take time to assess the business's needs for reporting, workflows, approvals - a little extra time spent on this up front will save time later on.


    MAHANTESH S.

Emerging Technology

  • August 27, 2020
  • Review provided by G2

What do you like best about the product?
The Appian tool is a developer-friendly tool, It is a low code tool.
What do you dislike about the product?
In Appian designer - debugging for an error is not good and exception handling is also not good
What problems is the product solving and how is that benefiting you?
Problems - Project Management, Reports
Benefits - Progress reports, Team managements
Recommendations to others considering the product:
We use Appian tool for project management and to track the progress of any projects and to get the productivity of each team member


    Telecommunications

Best workflow tool and well suited for enterprise applications

  • August 26, 2020
  • Review provided by G2

What do you like best about the product?
All the out of box functionality will reduce the overall time to create/build any applications.
We can build applications in weeks.
What do you dislike about the product?
Appian is having most of the capabilities built-in I would like to see if they focus more on performance.
What problems is the product solving and how is that benefiting you?
All the worklflow related problems and integration with the other systems are seamless with appian last but not lease automating the whole eco system with the RPA capability.


    Marco S.

Appian is the present and most probably future

  • August 25, 2020
  • Review provided by G2

What do you like best about the product?
Easy to learn and very fast in terms of time to market
What do you dislike about the product?
Sometimes is not enough flexible in building interfaces like other tools but it is not a big problem.
What problems is the product solving and how is that benefiting you?
Automatize company business processes
Recommendations to others considering the product:
Low-code is the present and RPA is the future. Appian really follow this way improving the platform giving really useful solutions.


    Education Management

BPM for immediate benefit

  • August 20, 2020
  • Review provided by G2

What do you like best about the product?
Appian allows you to bring functional solutions to organizational problems in days or weeks rather than months.
What do you dislike about the product?
Process models are difficult to work with because of the inconsistent depth and configuration pathways for different components.
What problems is the product solving and how is that benefiting you?
Lots! We have simplified and dramatically increased the speed and accuracy of processes and workflows for Student, Faculty, and Staff


    Taylor S.

Innovative product that can transform your workplace

  • August 20, 2020
  • Review provided by G2

What do you like best about the product?
It's easy-to-learn and easy-to-use for both developers and end users. The interface is slick and powerful. Both the Appian product and the implementation team have been an excellent fit for our organization. The product is robust enough to handle mission-critical membership tracking for our 500,000 members, while flexible enough to also provide internal leave tracking for several hundred employees. Appian issues quarterly product updates that we can schedule with their Cloud team at our convenience. The Cloud team team makes the upgrade process completely painless.
What do you dislike about the product?
The Tempo interface and social features are a waste for our organization. Thankfully the big focus in recent releases has been on the much more user-friendly Sites interface. Excel and Word templates are not easy to use and need more official support.
What problems is the product solving and how is that benefiting you?
We utilize Appian in all parts of our organization. Our primary use case is for our mission-critical membership tracking system that also includes a major batch file processing component. We have leveraged their RPA capabilities to handle routine tasks and free up employee time for more valuable tasks. We have also used Intelligent Document Processing to organize a legacy document dumping ground into a powerful and searchable tool. We even built our internal employee portal and leave tracking solutions in Appian.
Recommendations to others considering the product:
Partner with either Appian or a 3rd party on your initial project to learn the ropes, even if you plan on going in house later. Leverage the cloud offering if possible. Start with some quick-hit applications that show value before moving on to a large scale project.


    Rishu B.

Robust Low code Platform

  • August 18, 2020
  • Review provided by G2

What do you like best about the product?
The easy to design the workflows, the functions already present for expression rules and the UI features.
What do you dislike about the product?
There are very less guidance on development of smart services or plugins.
What problems is the product solving and how is that benefiting you?
We have build several workflows for clients eliminating their manual work and tons of spreadsheets. It definitely have made their life easier.
Recommendations to others considering the product:
It is a tool that has a lot of capabilities and you can build your Applications in days with this tool.


    Information Technology and Services

The best BPM solution I seen

  • August 09, 2020
  • Review provided by G2

What do you like best about the product?
Appian’s interface and user friendly design are top notch.
What do you dislike about the product?
Really, nothing. From the online training, to the excellent documentation, I can’t think of anything to dislike.
What problems is the product solving and how is that benefiting you?
Complex business process that until Appian, require end users to perform manually. Appian provides a very fast and simple way to create applications, and automate business processes. It’s fast, intuitive, graphically appealing and powerful.
Recommendations to others considering the product:
Get the trial and put it to the test. See how fast the environment is ready and how quickly you can create an app.