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Appian Platform

Appian | 1

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External reviews

398 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Shweta G.

Automation Platform

  • May 12, 2021
  • Review verified by G2

What do you like best about the product?
Appian community is the best part of Appian, which serves as a backbone of any developer during any technical difficulties and to gain knowledge from more experienced people.
What do you dislike about the product?
Appian support services need to improvise in terms of any issue resolution or even the responding speed.
What problems is the product solving and how is that benefiting you?
Appian can help us solve any problem that the user can think of, and its capabilities are gradually improving day by day to cover all aspects of business solutions possible.


    Information Technology and Services

Best low-code platform

  • May 12, 2021
  • Review provided by G2

What do you like best about the product?
Appian as a product is very easy to build Applications very quickly in no time.
What do you dislike about the product?
Import of java libraries or any other external libraries
What problems is the product solving and how is that benefiting you?
Streamlining the process, traceability, quick turn around, performance etc


    Oil & Energy

IT Consultant

  • May 12, 2021
  • Review verified by G2

What do you like best about the product?
Low code and integration with other systems
What do you dislike about the product?
Not really in this case and only one this is upgrade too fast.
What problems is the product solving and how is that benefiting you?
cross platform applications integration. And BPMS process task assigments issues.


    Management Consulting

Appian has been an incredibly valuable tool for our business and customers

  • May 11, 2021
  • Review verified by G2

What do you like best about the product?
Appian can be used by both experienced developers and non-developers, as the platform is intuitive and simple to use.
What do you dislike about the product?
Documentation is hard to follow, along with the Appian Community platform. These contain valuable resources, but can be better organized and maintained to keep the user experience simple for developers and to provide developers with the information they need, right where they need it. Additionally, while a lot of things can be customized within Appian for a business, this is not always as seamless and "low-codey."
What problems is the product solving and how is that benefiting you?
We are automating workflows and simplifying the processing of requests. We have realized the benefits of tracking and auditing, as well as reducing those activities that hinder businesses' productivity and efficiency.


    Thapani S.

Appian World 2021

  • May 11, 2021
  • Review verified by G2

What do you like best about the product?
Appian enabled our team to deliver an end-to-end business process in less than ten days.
What do you dislike about the product?
One limitation with the new record feature is that user filters are only allowed one default setting. We were unable to load with multiple selections in the user filter dropdown.
What problems is the product solving and how is that benefiting you?
We are using Appian to aid the digitalization of the workplace and better serve our customers. In times where emergency responses are needed, Appian has enabled us to create and deliver products to satisfy the response required.


    Insurance

Appian Rules!!!!

  • May 11, 2021
  • Review provided by G2

What do you like best about the product?
Streamline processes so you can focus on more important things
What do you dislike about the product?
Import limit of data in Excel needs to be increase
What problems is the product solving and how is that benefiting you?
Eliminate repetitive tasks and allow the contact center to focus on the customer rather then the system.
Recommendations to others considering the product:
Get it. It will save your company time and money


    Travis K.

Appian's Low Code capabilities encourage innovation and business agility

  • May 11, 2021
  • Review provided by G2

What do you like best about the product?
The low code capabilities (specifically the process modeler and integration configurations)
What do you dislike about the product?
The price of a solution is the biggest deterrent for work
What problems is the product solving and how is that benefiting you?
Primarily onboarding and deal life cycle mgmt related issues for medium to large financial institutions


    Megan M.

Appian - A Great Low-Code Platform

  • May 11, 2021
  • Review verified by G2

What do you like best about the product?
Appian is a great tool that enables businesses to create and deploy applications on very short timeframes. They excel in Agile frameworks where applications are continuously improved. Appian also has great support for when you need help with your cloud environments.
What do you dislike about the product?
While Appian's OOTB UI elements are great, sometimes you want to do a little more with them that you can't.
What problems is the product solving and how is that benefiting you?
We have created multiple patient engagement solutions in the healthcare space. Appian makes it easy to integrate with and pull in data all into one place to make it easier for providers in their day to day life.


    Financial Services

Appian is an effective and reliable workflow tool.

  • May 11, 2021
  • Review verified by G2

What do you like best about the product?
Appian Documentation is thorough.
Compare and deploy means that deployments are simplified and avoid error.
Appian support teams.
Its easy to use
It has great product vision
Integration is generally easy
Develop once and can get multi-channel delivery i.e. Recyclable Objects
Easy to get non-technical people up to speed.
What do you dislike about the product?
Limited UI options e.g. 5 tabs across the top.
Integrations can be difficult.
Debugging can be difficult as error messages are not always detailed enough.
Support is hard to get for individual freelancers and small company business partners.
There is a data export limit to excel that inhibits growth. Additionally, the flexibility between desktop and mobile development can sometimes limit specific development toward one platform.
What problems is the product solving and how is that benefiting you?
Quickly implementing an approval process for form submission.
Email mailbox integration with a Microsoft Graph API.
Appian was offering a pre-build solution that we could easily customize to meet our specific purposes.
Recommendations to others considering the product:
The low-code environment is not complicated. Most technical people with a little development experience can be productive in the tool in a short period of time.


    Pablo d.

LOW-CODE PROG, THE BEST WAY TO DIGITALIZE YOUR LIFE

  • May 11, 2021
  • Review verified by G2

What do you like best about the product?
We can develop apps and tools much faster and deploy them incredibly fast. In this way, we can digitalize our company and standardize data inputs to optimize and enhance data-driven decisions.
These are some detailed examples of things that Appian does particularly well:
- The culture of data decentralization in millions of files is to end with Appian apps.
- Company processes tracking is enabled with Appian solutions.
- Interactive reports to analyse business data.
- Web page to centralize communication with users, incidents, resources, etc.
What do you dislike about the product?
These are some detailed examples of things that Appian does not do particularly well:
- The standard cloud database still has a little bit unfriendly interface but it is true that we use our own databases.
- Besides, process diagrams and coding interface experience are improvable (there are some process flow functions missed like for or while loops).
- Robot process automations and AI & ML functionalities are improvable in terms of user interface and functionalities.
What problems is the product solving and how is that benefiting you?
We are using Appian across the whole organization in order to digitalize all processes and optimize efficiency. Some of the problems we are solving with Appian are data decentralization and process workflow tracking. Creating apps with Appian enables us to give personalized and adaptable solutions to the different departments needs whereas migrating all information from different files to our databases. In addition we can digitalize company processes and track them. At the end, we can analyse both records data and process workflows data to enhance company efficiency.
Recommendations to others considering the product:
If you are looking for an all-in-on software to digitalise your company: that is Appian (BPM's, RPA's, ML, AI, Process tracking, tasks...). You can create almost everything! Sure that you will need a good team of Appian developers to ensure that your digitalization is being done scalable and adaptable to changes.