We primarily use GoAnywhere MFT to facilitate secure file transfers via SFTP and HTTP protocols. Our most important usecase is for the files uploaded for any support cases created by customer. Customers can upload/download files for their respective cases either via SFTP or HTTP. Project workflows has been great to buid automation for this usecase. We have an integration of GoAnywhere MFT internally with Oracle Service Cloud and the automation plays a vital role for to and from communication between these systems.
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Makes File Transfers Easy and Keeps Everything Secure and Compliant
What do you like best about the product?
Currently it's providing alot of good features that is making our work and business more efficient It's a secure platform that is helping us to automate file transfer without the use of custom scripts and the user interface is also attractive that shows all the information clean which makes setting up workflow and project simple and I regularly use the Scheduler to run jobs at specific times and the auditing feature gives complete visibility into all file activity and Its Alerts and Notifications feature is also very helpful in tracking job status in real time. Overall it is easy, safe, and hassle free for our team to manage file transfer.
What do you dislike about the product?
One thing that can be improved is the initial learning curve specially for new user who haven't worked before on MFT because some of the advance features takes time to fully understand but once get familier with the system it become efficient and more powerful but the support team is responsive which makes the workflow smoother.
What problems is the product solving and how is that benefiting you?
It is helping us to solve the major problem of large volume of file transfer securely and consistently over different system before using this software we use manual process that is time consuming and prone to error but using this software it makes the things easier now we are able to schedule a transfer with using it's scheduler that is helping to transfer file more easier and they provide a complete audit about all the ongoing that is amazing part of this software also we used it's role based access that ensures only right person can access sensitive data, overall best fit for our organization.
Automated and Safe File Transfers are Easy with GoAnywhere MFT
What do you like best about the product?
The file transfer tracking is good of this tool, I can see what was sent, when, and to who. It supports SFTP and other secure protocols, which we need for compliance in our company.
What do you dislike about the product?
It works fine, but UI can be improved of this tool.
What problems is the product solving and how is that benefiting you?
I don’t have to worry about sending files late or missing a step. We can audit logs for security, which is best part of GoAnywhere MFT. I can track each and everything in the tool.
Secure & Reliable Platform For Automate File Transfer
What do you like best about the product?
In my carrier as a Technical support Engineer I work with many MFT platform but the reliability and user friendly interface I got from GoAnywhere MFT is really great and appreciable. They have varieties of features that always gives next level working experience.
What do you dislike about the product?
I don't have any issue with their team instead I like their support team and multiple integration that always gives number of features and integration options.
What problems is the product solving and how is that benefiting you?
The best part of GoAnywhere is they have both features, MFT & FTP because these are the main features we need for any client management for their data transfer related work. They help a lot us to automate the FTP process to manage the file transfer with easy to operate dashboard.
Reliable and Secure File Transfer Solution with Powerful Automation
What do you like best about the product?
Ir provide the lot of good features but the amazing part of this software is it provide automate file transfer across different platforms and the ability to create workflow with using it's project desiner makes complex task simple without writing scripts also it provide us a audit logs and detail information about the file activities that helps us to view and track overall along with that its secure protocol like sftp https ensures the data security during transfer, overall secure and reliable platform.
What do you dislike about the product?
It is providing a complete solution to file transfer across different platform and there are no any issue with using this software.
What problems is the product solving and how is that benefiting you?
The main business problem the software is solving to manage and automate file transfer as we are easily able to schedule a file transfer that were previous done manually or unsecure ftp servers also we don't required to write custom scripts to manage workflow also it's role based access control ensures only authorized users can access sensitive workflows or files scheduling transfers removes the need for constant monitoring. Overall it is centralizes and secures our file movement saving time and reducing risk.
Easy to setup but difficult to manage
What do you like best about the product?
Characterized by its straightforward implementation, this solution boasts a comprehensive feature set and robust customization capabilities, enabling adaptable workarounds for various operational demands.
What do you dislike about the product?
While the software offers flexible installation across Windows, Linux, and other platforms, it requires OS management by the user. This contrasts with virtual appliance solutions and could strain IT resources, especially for smaller teams.
What problems is the product solving and how is that benefiting you?
The end-use license scheme is a more favorable approach.
GoAnywhere is a great one-stop shop for a wide range of functions
What do you like best about the product?
GoAnywhere has helped us migrate and centralize a wide range of our functions and opened some new possibilities
What do you dislike about the product?
Lack of expanding features in some areas
What problems is the product solving and how is that benefiting you?
Centralizing solutions for an OPS team
Stands out because of the ability to create and trigger workflows
What is our primary use case?
How has it helped my organization?
GoAnywhere MFT has significantly improved our operational efficiency by enabling the automation of complex file transfer tasks through its project workflow feature. These workflows allow us to design, schedule, and execute multi-step processes.As a result, we’ve reduced errors, saved time. Since, the project workflows can be created with low code no code it significantly simplified the process of building and testing new workflows. As a result our development cycles are shorter and we are able to add more value.
What is most valuable?
The project-based workflow automation feature elevates the GoAnywhere MFT beyond a simple file transfer solution. We leverage its schedule-driven execution and robust integration capabilities to automate and streamline our business processes. Since we have an automation that integrates with our internal systems REST/SOAP API calls via GoAnywhere has been really helpful. Along with this, the triggers for file transfer has helped us to sync files to other downstreams systems needing the information.
What needs improvement?
While GoAnywhere MFT is robust and reliable, its user interface could benefit from a more modern and intuitive design.
For how long have I used the solution?
We have been using GoAnywhere MFT for more than 3 years for one of our use cases.
What do I think about the stability of the solution?
It's stable. I would rate GoAnywhere MFT a ten out of ten in terms of stability.
What do I think about the scalability of the solution?
Its architecture supports clustering and load balancing, which enables horizontal scaling for heavy workload requirements.
How are customer service and support?
Our experience with GoAnywhere’s support has been positive overall. While support interactions have generally been smooth, occasional wait times during peak periods may occur.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup of GoAnywhere MFT was straightforward, thanks to its user-friendly web-based interface and comprehensive documentation. We were able to setup our env with clustering enabled within a day.
What was our ROI?
Automation of manual file transfers and workflows reduced the time we had to spend on repetitive tasks which resulted in fewer errors and less troubleshooting.
What's my experience with pricing, setup cost, and licensing?
Its a cost-effective solution.
What other advice do I have?
Take advantage of GoAnywhere’s extensive connectors to integrate with existing systems. It can save time and reduce complexity
The G.O.A.T of Secure File Transfers!
What do you like best about the product?
I like how GoAnywhere MFT is a robust tool that securely automate file transfers across our organization. Its also the best in streamlining the exchange of sensitive information between users, systems, and external partners with an easy-to-use interface and strong encryption.With it’s support for various protocols and integration options, it has reduced manual tasks and lowers the risk of mistakes.Also it’s centralized control and thorough audit logs helps us simplify compliance efforts, making it a reliable choice for secure and efficient data transfer.
What do you dislike about the product?
One of its downside is that its initial setup and configuration can be complex, especially for users without prior experience in managed file transfer systems.
What problems is the product solving and how is that benefiting you?
It automate and secure file transfers!
Efficient automation transforms data sharing with seamless encryption and scheduling
What is our primary use case?
I use GoAnywhere MFT mainly to manage file transfers and to move data around the business. We have various teams and we use it to move data around.
We use it for encryption, we use it to send bank files to the bank through an encrypted channel, we use it to send data to the DMV, and we use it to send data to law firms.
We grant access to law firms to download their data whenever they need it, and basically, we use it to share information across various networks.
How has it helped my organization?
Previously, data transfers used to be manual, where somebody grabbed a file, encrypted it, and shared it. Now we create a project, tell it where the files are located, where they need to go, what the file name should be, and we schedule that on our third-party application called IBM Tivoli, which takes care of the process. That's pretty neat.
What is most valuable?
What I appreciate the most about GoAnywhere MFT is the encryption process, where we can create a project, set it to encrypt the data and run it automatically at any time without having a user involved.
Before, we had to write scripts and manually update them to move data around, encrypt files, or rename files. Now we just use the GUI to set the modules for transfers, encryption, renaming, and copying, allowing us to set it and schedule it to run without any user interaction.
When I first started using GoAnywhere MFT, it was challenging to learn how to use it since I didn't get any training, so I had to navigate the application by myself. However, once I downloaded the user guide and started reading it, I found it pretty simple to understand.
What needs improvement?
In terms of improvement for GoAnywhere MFT, they could enhance the support, as there have been cases where we needed support due to the application getting stuck for no reason, and usually, the issue gets fixed by restarting the application.
However, we never get a clear understanding of why the issue occurred and how we could prevent it. That's the only thing that could help if the application could log what caused the error for us to prevent it.
For how long have I used the solution?
I have been using GoAnywhere MFT for over ten years, and I've been the administrator for about six of those years.
What do I think about the stability of the solution?
In terms of stability regarding GoAnywhere MFT, it's good; it stays up and doesn't really crash.
It does have some bugs, particularly with the SMB1 protocol, which is deprecated and should not be used. We have some resources that force us to use SMB1, and I've noticed that when we try to connect with it, sometimes it just hangs, affecting the application. The only bug we have occurs when connecting to SMB1; the system hangs, however, it usually starts working on its own without interventions from us or the networking team.
What do I think about the scalability of the solution?
We do not use any connectors or Secure Forms at this time, only the current resources that we have in the service. We have experimented with connectors a few times when we thought we needed them. In the end, we were able to accomplish things differently, and we are aware that there are connectors in the application.
How are customer service and support?
The quality of the support for GoAnywhere MFT is pretty good when they have knowledge of what's going on. We usually get fixes pretty quickly, however, with the issue of the application getting stuck, it can take some time for them to get back to us. However, we never get a clear explanation of what caused the issue or how to prevent it. Other than that, whenever they have knowledge of what's happening, the support is pretty good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used alternatives to GoAnywhere MFT, including PuTTY, WinSCP, and FileZilla before, but GoAnywhere MFT is the best; we prefer it.
How was the initial setup?
The initial deployment of GoAnywhere MFT was already there when I joined. I did complete a fresh install and migrated all the data since we needed to move the application from Windows 2016 to 2022 due to 2016 support ending. I downloaded the instructions on how to do the install, configure, and migrate the data, and everything was pretty straightforward; I didn't have any problems.
GoAnywhere MFT does not require much maintenance on my end, as the only maintenance we have is doing upgrades, and everything else works fine every day without any issues. Whenever there's a bug or issue with GoAnywhere MFT, we contact support, and they tell us what to do, how to mitigate the bug, or how to fix it.
What other advice do I have?
GoAnywhere was already in place when I joined the company, as there used to be another version of GoAnywhere which I don't recall the exact name of. We upgraded to GoAnywhere MFT, which is the version that was already in place when I started.
On a scale from one to ten, I would rate the solution overall as a nine.
We do not have any partnerships with GoAnywhere or Fortra; we are just a customer. Fortra can contact me if they have questions about this review, and I'm interested in being a reference for Fortra.
Have evaluated customer feedback and rated satisfaction highly
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What do I think about the scalability of the solution?
What about the scalability of the solution?
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