We manipulate data in XML format. We parse the XML file and make modifications using shell scripting in the GoAnywhere MFT tool itself. After that, we place the files using FTP and SFTP protocols.

My favorite feature is shell scripting. When there is compatibility with the GoAnywhere MFT tool, we can implement shell scripting with respect to the functionality. 

I use Amazon S3 bucket connectors, FTP and SFTP connectors, and several DB connectors. All necessary information can be found in the GoAnywhere MFT documentation. If I am unfamiliar with any connector, I first consult the documentation. After reviewing the documentation, if changes or scripting are needed, I opt for shell scripting. Otherwise, I proceed with the existing configuration. I used SSL security certifications for security purposes.

Regarding data parsing on files such as XML and JSON, we mostly perform manipulations on the files themselves. I am unable to accomplish this with the predefined functions provided by GoAnywhere MFT, which is why I use shell scripting. It would be better if more predefined functions were included for these operations.

I have used GoAnywhere MFT for approximately 1.5 years.

When running in production, it operates smoothly, but on a local system, there might be issues due to load balancing.

The scalability was very good.

Initially during my training period, I contacted the technical team. However, I didn't receive responses as quickly as expected, possibly due to limitations in L1 support.

Positive

I have used APIs as alternatives. In such cases, I use REST calls to pass the data, perform manipulations, get the response, and then continue with the flow.

The deployment was very good. There wasn't any complexity. It was an easy process.

Pricing was handled by my project management and higher management team. I personally used a 30-day free trial account. I didn't take any subscriptions.

I would rate GoAnywhere MFT a nine out of ten because it's quite good and easy to learn. If someone in IT is picking it up, they can typically master it within 10 to 20 days, so that's not a concern. The documentation is also well-written, which makes the learning process much simpler.

My current use case is more about secure data or file transfers via the Fortra in our organization.

The automation part is my favorite feature, which is pretty easy and quick. I can schedule the transfers and it works fine. Every time a trigger is associated based on the schedule time, it transfers the files securely via the encryptions they have. The fantastic security securely transfers the data, addressing the compliances, which is fine for us.

I saw the benefits of GoAnywhere MFT before using it; there was a need in the organization, and then seniors determined to implement this.

The pricing is high for GoAnywhere MFT, and speed can be one of the features they can look forward to improving. We are based in India, so for the Indian market, the pricing is pretty high. Large organizations which have large files can use it, but for mid-size organizations, it's a heavy cost.

They can try implementing a feature of caching the data offline to the remote agents so that there should not be any loss of connectivity. This could be an improvement area.

I have been using GoAnywhere MFT in my career for one year.

So far, there have been no issues related to lagging, crashing, or anything similar.

The overall scalability of GoAnywhere MFT is good.

The quality and speed of the support were good. The issue was resolved within a day. It was related to some automation at the edge where we were trying for the workflow creation and it was not triggering. The folder and transmission of data were not triggered automatically. We reached out to them and it got sorted.

When I first started using GoAnywhere MFT, it was pretty easy. There were some KT sessions arranged by the seniors. Two or three sessions would be good enough to make anybody comfortable with the use cases of the solution.

We are just a user, a customer of Fortra or GoAnywhere.

The pricing is high for GoAnywhere MFT. For the Indian market, the pricing is particularly high.

On a scale of 1-10, I would rate GoAnywhere MFT a 9.

We are using GoAnywhere MFT for many resources such as SFTP and FTP. We can create projects, schedule triggers, monitor, and view log levels for file size verification. I work on the server level, agent, service manager, and memory-related issues. I use connectors for services such as Salesforce and SharePoint. 

In the Resource component, there is a Cloud Connector option where you can search for Salesforce or other connectors. For Salesforce, we need to configure items such as username, password, auth URL, and authentication type. The Salesforce developer team provides all the details for configuration in the Salesforce connectors. These external systems are integrated using connectors from external to internal systems.

I use GoAnywhere MFT Agents as coordinator and participant types. When one is shut down, we can work on another. The security policy includes Auth URL, auth security policy, and basic authentication in GoAnywhere MFT. It's web-based for external and internal users, providing user-friendly interfaces with SFTP and FTPS for security. For sensitive data, we can use secure forms or encrypt the data. We use TLS, SSL commands, Transport Layer Security, and Secure Socket Layer.

In my organization, approximately four members work with GoAnywhere MFT. On the business side, there are five to seven members who check code level or logs level, totaling nine people, including clients and organization members.

In my business case, it has saved about 30% in resources.

The best features of GoAnywhere MFT are its automated process capabilities. It is scalable, reliable, and requires minimal time to receive files from external to internal systems. It is more secure compared to other tools.

The solution provides excellent connectivity through its range of connectors. In the Resource component, there is a Cloud Connector option where users can search for various connectors like Salesforce. The configuration process requires setting up a username, password, auth URL, and authentication type. The Salesforce developer team provides all necessary details for configuring the Salesforce connectors, enabling integration between external and internal systems.

In GoAnywhere MFT, there are memory-related issues that need improvement. Sometimes it shows varying memory usage from 500 GB to 2 GB, and these issues can persist for multiple days.

The areas that could be improved include security-related automation, as files sometimes do not reach their destination on time. There is a need for upgrading older products and protocols. The security area needs enhancement, particularly in protocols such as FTPS and SSH key implementation. With numerous multi-factor authentication users and partners, security improvements are essential.

While the interfaces are satisfactory, automation needs improvement. Sometimes the configuration for automatic file transfer to target locations fails, so improvements are needed in both automation and security policy areas.

I have been using GoAnywhere MFT for the last 3.5 years.

In terms of stability, I rate it at 8.5.

For scalability, which refers to the capacity for my team and files, I find it to be scalable.

I consider it to be a 9 out of ten in terms of scalability.

I rate the technical support for GoAnywhere MFT at 8.5 out of 10. The lower score is because I don't have access at the server level. If the MFT team provided all access, we could work single-handedly. Due to organizational policy, we don't have server-level access. Another team member manages server-related issues. We can share related issues and provide details. Sometimes we get help from the vendor, Fortra. We can raise cases with Fortra, who then suggests solutions to resolve issues.

Positive

When deploying GoAnywhere MFT in your system, configuration is required at the server level. The process begins with downloading the file from the Fortra portal. Fortra provides comprehensive documentation on installation and command usage. After downloading, server-level configuration is performed using Linux or another operating system.

For project deployment, creation begins in the development environment. The developer team provides XML or zip folders, which are then extracted and moved to the test environment. Testing ensures files reach their target location. After successful testing, the project moves to production. Postman is used for testing functionality in production. Server-level checking includes agent and resource verification, protocol testing, and logs level checking.

The return on investment depends on financial and resource type factors.

The pricing for GoAnywhere MFT is inexpensive compared to other solutions.

Compared to products such as Axway and IBM Sterling tools, GoAnywhere MFT is more scalable, reliable, and cost-effective while maintaining security. If issues arise with GoAnywhere MFT, users can contact the Fortra team for support. Axway lacks vendor support, is less reliable, and more expensive. IBM Sterling, which many organizations use, offers similar features to GoAnywhere MFT, and both have dedicated support teams through their respective vendors.

I recommend GoAnywhere MFT to other users. Currently, 80% of the market uses GoAnywhere MFT because it is secure, scalable, reliable, and easy to implement or deploy. Users can get help from team members or reach out to vendors for support and collaboration. 

The overall solution rating I would give it is a 9 out of 10.

As a DevOps specialist, I have been using GoAnywhere MFT for about six to seven months, mostly working on setting up automation for file transfer, handling integration, and monitoring secure data and exchange between our system partners.

I used GoAnywhere MFT in my last company, where there were approximately 200 to 220 employees who used this system to share files.

GoAnywhere MFT has many features that I appreciate, but most of all, it automates repetitive file transfers, so we don't have to waste our time doing them manually.

It supports many protocols, such as SFTP and FTP, which makes it easy to work with different partners.

The logging and audit trails are very detailed, which helps me and my team with compliance and troubleshooting.

The system is quite reliable. The transfers rarely fail, and if they do, we get alerts immediately, as it has the best monitoring and logging.

Since it's not difficult to deploy with the cloud, it takes around one week. It depends on the manpower and the team. Our team consists of nearly 13 people, and they are the best at their work. We approximately need one week to completely deploy it on any system.

GoAnywhere MFT is almost perfect, but I feel that the initial setup takes some effort.

It's not extremely hard, but you need to understand the product thoroughly.

The support from GoAnywhere MFT could be more helpful for new users. The deployment was straightforward but needed some planning.

These two aspects could be improved.

As a DevOps specialist, I have been using GoAnywhere MFT for about six to seven months, mostly working on setting up automation for file transfer, handling integration, and monitoring secure data and exchange between our system partners.

In terms of stability, it is nearly 90% to 92% stable.

The user interface is somewhat out-of-date and feels antiquated.

It could be better, but overall, it's very stable, and there are not many issues or bugs.

I would rate the stability a seven.

Regarding scalability, it's perfect for handling large data, so it is very scalable.

We have used a lot of data to share via GoAnywhere MFT.

It also has data recovery features that are very useful in any troubleshooting.

The support team was responsive and helpful.

They guided us thoroughly whenever we had an issue.

It's somewhat expensive compared to smaller solutions, but the features and compliance value made it worth it for our company.

I am a user, and there are head seniors who maintain the entire relationship with the vendor. I just had one or two meetings with the vendor to discuss troubleshooting problems.

GoAnywhere MFT is almost perfect, but I feel that the initial setup takes some effort.

It's not extremely hard, but you need to understand the product thoroughly.

The support from GoAnywhere MFT could be more helpful for new users. The deployment was straightforward but needed some planning.

Since it's not difficult to deploy to the cloud, it takes around one week. It depends on the manpower and the team.

Our team consists of nearly 13 people, and they are the best at their work.

We need around one week to completely deploy it on a system.

The range of connectors that GoAnywhere provides requires some planning because I basically integrate it with ERP and cloud storage such as AWS S3 and Azure, and some internal databases.

Once we set it up, the workflows run smoothly.

I would rate the technical support an eight out of ten.

In implementation, use cases and compliance need more implementation, and they should make use of automation features, as that's where you get the real value.

We also used to provide our team with basic training so they can adopt it quickly.

I would recommend GoAnywhere MFT to other users.

I would give it an eight out of ten because it's a very useful software platform to use for secure file transferring, and it's very helpful for benefiting any organization.