Our use case for GoAnywhere MFT is automating secure file transfers between internal systems and client applications.
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Has improved operational efficiency with faster transfers and centralized monitoring
What is our primary use case?
What is most valuable?
The standout feature of GoAnywhere MFT is the centralized dashboard for monitoring all file transfers, which saves time and gives me a sense of reliability.
We use Secure Forms for client onboarding, allowing external users to upload sensitive data.
I use Secure Forms 80 to 90% for client onboarding.
We are using the GoFast feature for large data transfers.
My data transfer times have been reduced by 50%; previously, it used to take an hour or more, but now it takes between 15 to 30 minutes.
The ROI of using GoAnywhere MFT is a 50% reduction in operational time, allowing me to use that time for more productive environments.
What needs improvement?
We can improve GoAnywhere MFT's API documentation and automation logs, which will make it more user-friendly and help people comprehend it much more effectively, reducing friction.
For how long have I used the solution?
I have been using GoAnywhere MFT for six months.
What do I think about the stability of the solution?
I would rate the stability of GoAnywhere MFT an eight.
What do I think about the scalability of the solution?
I would rate scalability of GoAnywhere MFT an eight.
How are customer service and support?
In regards to the technical support for GoAnywhere MFT, I would rate support an eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
When comparing GoAnywhere MFT with other solutions, it offers a balance between security, ease of use, and cost-effectiveness.
I am comparing GoAnywhere MFT to MuleSoft, IBM Sterling, and Axway.
What's my experience with pricing, setup cost, and licensing?
My thoughts on the pricing for GoAnywhere MFT are that it's relatively high, and we have to think twice.
What other advice do I have?
I do not use the connectors for services such as Salesforce, SharePoint, Dynamics, or any other services.
I do not use GoAnywhere Agents.
I have not considered GoAnywhere MFT for API and integrations yet.
I highly recommend GoAnywhere MFT to other users.
I will share about GoAnywhere MFT features; most of my teammates have been struggling to find a centralized dashboard for file transferring, which is the main thing we want, along with the time savings and reliability it provides.
I rate GoAnywhere MFT a nine out of ten.
Secure, Efficient File Transfers with a Steep Learning Curve and High Cost
What do you like best about the product?
What I appreciate most about GoAnywhere MFT is its strong emphasis on secure, automated file transfers, complete with detailed audit trails. The platform streamlines complex workflows by offering seamless integration with a variety of systems using APIs and connectors. Its centralized management console allows for straightforward monitoring and control of all file movements. In summary, GoAnywhere MFT significantly improves security, compliance, and efficiency when it comes to enterprise data transfers.
What do you dislike about the product?
One aspect I find challenging about GoAnywhere MFT is that the initial setup and configuration process can be quite complicated, especially for those who are new to the platform. Although the interface offers robust features, it often appears outdated and is less user-friendly than more modern solutions. The licensing fees can also be a significant burden for smaller organizations. Furthermore, resolving some integration issues may demand advanced technical knowledge or assistance from the vendor.
What problems is the product solving and how is that benefiting you?
GoAnywhere MFT addresses the challenge of securely transferring files among internal systems, partners, and cloud environments. By removing the reliance on manual file sharing or less secure methods such as FTP, it helps maintain data privacy and supports compliance requirements. The automation of file transfer workflows not only saves time but also minimizes the risk of human error. In summary, it enhances operational efficiency, strengthens security, and increases the reliability of data exchange processes.
Excellent Option for Managing Internal and External File Transfer
What do you like best about the product?
We implemented GoAnywhere MFT as our file transfer solution to manage both external vendor communications and various internal processes. Because of our transfer requirements, we handle several thousand incoming PDF files each day, and GoAnywhere offered a straightforward way to ensure all these files are directed to the correct locations for our business operations. For more routine tasks, creating jobs is simple, and the auditing features give us clear visibility into the activity on our transfer server at any time. We also chose to deploy the MFT server and gateway to facilite external connections through a static IP provided by Azure allowing for high avallavbility accros our data centers. In the past year, we had one support incident during a upgrade that the GoAnywhere team was able to quickly resolve over the phone and get our environment work.
What do you dislike about the product?
One area that we would like to see an additional feature is the ability to browse a partner SFTP server when testing. Luckily due to feature set of GoAnywhere, I've created a job that emails the directory listing or contents of a server so we can review and determine what connections we need to make.
What problems is the product solving and how is that benefiting you?
We chose GoAnywhere to address two main business challenges, and over time, we've discovered even more ways to use the product. At first, our primary need was to handle a large volume of PDF transactions and organize them into specific internal locations. We also required an SFTP server so our partners could securely upload and download files, as well as run scheduled jobs. In addition, we've used GoAnywhere to streamline several internal processes, with scheduled internal jobs leading to further improvements.
Secure, Automated, and Seamlessly Integrated
What do you like best about the product?
I appreciate GoAnywhere MFT for its robust security features and the ease of use that makes managing sensitive data a breeze. The platform's automation capabilities significantly reduce manual file handling, enhancing workflow efficiency. Its centralized management and reporting dashboard provide real-time monitoring and faster troubleshooting, which is crucial for compliance tracking. I also value the seamless integration with our ERP system and cloud storage, which boosts overall operational efficiency. Additionally, the notifications and alerts feature is extremely valuable, providing real-time updates on file transfers, allowing my team to promptly address any issues.
What do you dislike about the product?
I would like to see improvements in the user interface for workflow visualization. While it's highly functional, making it slightly more intuitive and visually streamlined would help new users to get up to speed even faster and simplify complex workflow management.
What problems is the product solving and how is that benefiting you?
GoAnywhere MFT enhances secure file transfers, ensures compliance, and automates workflows, reducing manual errors and saving time. Its centralized management improves efficiency and real-time monitoring aids in quicker troubleshooting.
Effortless Setup and High Security Drive Encryption Success
What do you like best about the product?
I appreciate GoAnywhere MFT's topmost security features, ensuring all my file transfers are protected from cybersecurity threats and unauthorized access. The setup process was the simplest I have experienced, with no hidden processes, making it easy to customize necessary features. The user interface is very straightforward, and the automation features save me significant time, especially with large file transfers. I also value the collaboration features that facilitate teamwork while transferring files.
What do you dislike about the product?
There has nothing much to hate about GoAnywhere MFT. It has satisfied my file transfer needs.
What problems is the product solving and how is that benefiting you?
I use the product to ensure secure file transfers, preventing data loss and unauthorized access. Its straightforward setup and automation features save time, while team collaboration capabilities enhance efficiency.
Reliable and Secure file Automation
What do you like best about the product?
The feature which I like most about it are its strong and ease API integration support and automation capabilities within development workflows.
Not only this, but it also allows me to schedule and monitor my file transfer on daily basis with custom scripts.
Also its easy installation and well structured interface make it simple to configure complex workflows and make our frequent use comfortable.
Not only this, but it also allows me to schedule and monitor my file transfer on daily basis with custom scripts.
Also its easy installation and well structured interface make it simple to configure complex workflows and make our frequent use comfortable.
What do you dislike about the product?
I platform is feature-rich but still there are some areas of improvement when dealing with complex large files.
Also the customer support needs to provide a propre channel for communication.
Also the customer support needs to provide a propre channel for communication.
What problems is the product solving and how is that benefiting you?
It is a problem solver for me in development and deployment pipelines problems.
I have automated the repetitive file exchange across my testing and development departments.
I have automated the repetitive file exchange across my testing and development departments.
Secure and scalable platform for file transfer
What do you like best about the product?
I do really prefer it for its robust security and seamless integration with our current work system.
I use it on daily basis as there is a frequent requirement for automating the file transfer.
Its ease of implementation and user friendly interface allows me to operate efficiently.
Most preferably my favourite feature is its automation and scheduling capabilities.
I use it on daily basis as there is a frequent requirement for automating the file transfer.
Its ease of implementation and user friendly interface allows me to operate efficiently.
Most preferably my favourite feature is its automation and scheduling capabilities.
What do you dislike about the product?
Its comes exceptionally great features to work but its customer support response could is recommended to reduce as there is a frequent lag in response.
Also the initial learning curve curve are too steep but once learn it runs smoothly.
Also the initial learning curve curve are too steep but once learn it runs smoothly.
What problems is the product solving and how is that benefiting you?
I come with various problems like data exchange , repetitive file transfer and compliant data movement, here GoAnywhere helps me in solving these problems.
It helps me in secure my data transfer and process automation.
It helps me in secure my data transfer and process automation.
Seamlessly manages secure file transfers and automates scheduling for remote systems
What is our primary use case?
I use GoAnywhere MFT for file management, as well as for converting file extensions from one type to another.
How has it helped my organization?
GoAnywhere agents have helped me extend MFT automations to remote systems; for example, using schedulers, I can schedule jobs weekly, monthly, or hourly, and even halt jobs on specific holidays with cron jobs.
GoAnywhere MFT has saved us approximately 30% of the time in securely connecting with third parties, as it previously took about 50 minutes to transfer files manually, but now it takes about 35 minutes.
What is most valuable?
The best features of GoAnywhere MFT include a very seamless approach to transfer files from one location to another, providing authentication, and authorization using PGP, along with many protocols such as HTTPS, SFTP, and FTP for secure file transfers.
I use the GoFast feature to accelerate data transmission. GoFast has generally affected my operations by helping in encryption and compression, allowing data packets to be encrypted using AES 128 or 256, and supporting optional ZLIB compression to reduce bandwidth usage while facilitating workflow integration and automation for projects and data transfers using UDP instead of just TCP, which is significant for fast delivery.
The solution is quite effective, primarily because most of the comments and commands we utilize are based on Linux commands. Additionally, there is the shell script part. We have the ability to drag and drop various elements, which generates an HTML output for us.
What needs improvement?
In GoAnywhere MFT, there are areas with room for improvement. Some areas of improvement include simpler deployment in certain environments and better documentation. It's important to note that it is proprietary software with limited community documentation.
There are some security vulnerabilities to address, such as patch delays. Additionally, there is an issue with the installation of certificates. This process is proprietary, which means that installing the certificates takes a significant amount of time, including for error logging and troubleshooting. Some reviews indicate that file transfers may fail, and the error logs or diagnostics provided are insufficient. To mitigate this, we employ a redundancy strategy using duplicate use cases. For instance, when transferring files from one location to another, we utilize both a temporary location and an archive location. This redundancy can slow down the process. The reason for this approach is that sometimes, during the transfer of multiple files, some files may get lost. Therefore, we copy files from the temporary location to the archive before completing the transfer. This means that if we attempt to transfer, say, a hundred files and only twenty are successfully transferred, we have no clear way of identifying which twenty have moved successfully since the log feature does not provide this information clearly. These are areas where GoAnywhere MFT can be improved.
For how long have I used the solution?
I have been using GoAnywhere MFT for four years, which is a managed file transfer protocol.
What do I think about the stability of the solution?
I would rate the stability of GoAnywhere MFT at eight out of ten, as it is a good stable product.
What do I think about the scalability of the solution?
GoAnywhere MFT is scalable, as I have transferred large volumes of files, ranging from a few to millions in various environments.
Initially, we bought it for development purposes, and then we used it across different environments. Mainly, the users consist of myself and another developer, so there are around 10 to 15 users in total.
How are customer service and support?
I would rate the technical support that GoAnywhere provides as a seven out of ten because being proprietary software means there is limited community support online, forcing reliance on the GoAnywhere community page for problem-solving.
How would you rate customer service and support?
Neutral
How was the initial setup?
I have deployed it as a standalone application, not primarily in the cloud. It was used with Java, and we had to make some changes using Fuse for deployment. So, we are not using a cloud solution; instead, it is deployed as a standalone application.
Maintenance is required. I'm not entirely sure about the details, as there is another team responsible for maintaining it.
What's my experience with pricing, setup cost, and licensing?
The licensing is complex, and there are various modules and add-on features available. It really depends on what you want in terms of features and specific functionalities. The model is subscription-based, so it varies according to the type of subscription you choose.
It is cost-efficient. One of the most important aspects is that it's not solely based on TCP; it also focuses on UDP. The advantage of UDP is that it allows for faster file transfers, but consistency is not as critical in this case. However, most of the time, users prioritize consistency, which is a key consideration.
It was a direct purchase.
What other advice do I have?
I haven't encountered any use cases where there were problems with GoAnywhere MFT, so I am content with the services provided.
I would recommend GoAnywhere MFT to other users if they have the budget, as it is a proprietary solution; it's essential if secured file transfer is required.
Overall, I would rate GoAnywhere MFT an eight out of ten for its ease of understanding and functionality.
Streamlining Secure data transfer
What do you like best about the product?
Its ease of use and seamless integration with various client systems.
The platform's intuitive interface makes it simple to manage and automate secure file transfer.
The feature which I appreciate is its ease of implementation by which it deploys across multiple client environment enabling faster and safer data exchange.
The platform's intuitive interface makes it simple to manage and automate secure file transfer.
The feature which I appreciate is its ease of implementation by which it deploys across multiple client environment enabling faster and safer data exchange.
What do you dislike about the product?
We use it frequently for data transfer but we also faces many issues like technical glitches that require technical assistance or additional training .
What problems is the product solving and how is that benefiting you?
For me it is solving several key challenges like HR consulting projects needs secure and automated data transfer between clients and third-party vendors.
Also by automating repetitive tasks and data backups it save my time.
Also by automating repetitive tasks and data backups it save my time.
Reliable and Secure data transger
What do you like best about the product?
Being a Human Resource Executive, I really appreciate its ease of use and smooth integration with our current work force.
The interface is quite interactive which allows me to manage secure file confidently.
Not only this, its ease of implementation made onboarding simple.
Our frequency of use is quite high since it is in our daily routine.
The interface is quite interactive which allows me to manage secure file confidently.
Not only this, its ease of implementation made onboarding simple.
Our frequency of use is quite high since it is in our daily routine.
What do you dislike about the product?
Its works well with our current system but areas which could be improved is its customer support response time.
Also the initial setup of advanced features require more technical understanding.
Also the initial setup of advanced features require more technical understanding.
What problems is the product solving and how is that benefiting you?
It has significantly improved our data security and compliance in HR operations.
It has also reduced our manual errors, enhanced data integrity and ensured regulatory compliance with minimal effort.
It has also reduced our manual errors, enhanced data integrity and ensured regulatory compliance with minimal effort.
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