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Reviews from AWS customer

15 AWS reviews

External reviews

362 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Priyansu C.

Reliable and Secure file Automation

  • October 10, 2025
  • Review provided by G2

What do you like best about the product?
The feature which I like most about it are its strong and ease API integration support and automation capabilities within development workflows.
Not only this, but it also allows me to schedule and monitor my file transfer on daily basis with custom scripts.
Also its easy installation and well structured interface make it simple to configure complex workflows and make our frequent use comfortable.
What do you dislike about the product?
I platform is feature-rich but still there are some areas of improvement when dealing with complex large files.
Also the customer support needs to provide a propre channel for communication.
What problems is the product solving and how is that benefiting you?
It is a problem solver for me in development and deployment pipelines problems.
I have automated the repetitive file exchange across my testing and development departments.


    Lalit S.

Secure and scalable platform for file transfer

  • October 10, 2025
  • Review provided by G2

What do you like best about the product?
I do really prefer it for its robust security and seamless integration with our current work system.
I use it on daily basis as there is a frequent requirement for automating the file transfer.
Its ease of implementation and user friendly interface allows me to operate efficiently.
Most preferably my favourite feature is its automation and scheduling capabilities.
What do you dislike about the product?
Its comes exceptionally great features to work but its customer support response could is recommended to reduce as there is a frequent lag in response.
Also the initial learning curve curve are too steep but once learn it runs smoothly.
What problems is the product solving and how is that benefiting you?
I come with various problems like data exchange , repetitive file transfer and compliant data movement, here GoAnywhere helps me in solving these problems.
It helps me in secure my data transfer and process automation.


    Mudita L.

Streamlining Secure data transfer

  • October 06, 2025
  • Review provided by G2

What do you like best about the product?
Its ease of use and seamless integration with various client systems.
The platform's intuitive interface makes it simple to manage and automate secure file transfer.
The feature which I appreciate is its ease of implementation by which it deploys across multiple client environment enabling faster and safer data exchange.
What do you dislike about the product?
We use it frequently for data transfer but we also faces many issues like technical glitches that require technical assistance or additional training .
What problems is the product solving and how is that benefiting you?
For me it is solving several key challenges like HR consulting projects needs secure and automated data transfer between clients and third-party vendors.
Also by automating repetitive tasks and data backups it save my time.


    Shyamal C.

Compliant, Secure Data and automate Transfer - Made Easy

  • October 01, 2025
  • Review provided by G2

What do you like best about the product?
Managing data and overseeing the flow of transfers has never felt this straightforward. The robust documentation and support, along with the built-in resources that are access-oriented, all contribute to a smooth and comprehensive experience for end users.
What do you dislike about the product?
Not much of issue faced, however sometime users get overwhelmed with the complexity from the systematic logics, could have been made user experience easier with support project and prices should be customized with the uses as per the industry
What problems is the product solving and how is that benefiting you?
Data management, especially the process of mapping images to the parent SKU, child SKU, and HSN codes, is crucial before uploading them to the website and integrating with the billing software.


    Sarah D.

My Best Software For Managed File Transfer

  • September 26, 2025
  • Review provided by G2

What do you like best about the product?
What i like most about this MFT is that its security is very strong, you can encrypt files, control who can access it and you can see detail logs of every transfer. Additionally GoAnywhere MFT is easy to setup, it took us little time to set it up.
What do you dislike about the product?
At first our team was hesitant to opt for it because of its cost, the cost is very high especially when you're small business although it is worth to purchase.
What problems is the product solving and how is that benefiting you?
Initially we were using email to share files which was a risky way and also had upload size limitations but now we can send our files encrypted and securely.


    Babajide I.

The Best Platform For Managed File Transfers

  • September 22, 2025
  • Review provided by G2

What do you like best about the product?
The great thing about this software is, it is a robust, secure, and highly reliable enterprise-level solution for managed file transfers. It is safe for use because it has strong encryption e.g: PGP, AES, SFTP, etc. This makes it bullet proof from hackers. I like it for it has fantastic and time saving automations that helps us to do multiple- step file transfers. It is simple to use this software.
What do you dislike about the product?
It has Technical Issues, Occasional memory usage issues and delays in file delivery.
What problems is the product solving and how is that benefiting you?
GoAnywhere MFT is a highly secure, reliable, and automated solution for transferring sensitive data. It Keeps Our sensitive information safe and that what we just needed.


    Junaid Shaik

Secure, intuitive, and backed by outstanding vendor support and automation features

  • September 15, 2025
  • Review provided by PeerSpot

What is our primary use case?

We had legacy integration tools like TIBCO. We needed a quick, cloud-based integration solution that could easily handle file transfers, manage heavy workloads, and provide a user-friendly interface. Additionally, if any file transformations are required, those should be simple to execute. GoAnywhere MFT meets all these needs, which is why we decided to use it.

How has it helped my organization?

We previously used a legacy integration tool, which had limitations on the systems it could connect to. For instance, I need to upload files to SharePoint, and GoAnywhere MFT has a default SharePoint Online connector, which makes my life easier. It includes various built-in connectors like Blob Storage, SFTP, SMB, and a Cloud Connector, along with a separate Data Lake Connector. You simply select the connector you need, fill out the necessary details, and you're ready to go. This has allowed me to focus more on file transformation rather than just connectivity with different systems. Additionally, I’ve observed that GoAnywhere MFT effectively manages heavy loads and large file sizes, which improves efficiency and meets client expectations for the file transfer tool. It enhances visibility and provides improvements in many areas, from the in-built connectors to managing the load of larger files. Overall, I can confidently say that it is a significant improvement over legacy tools.

We aim to achieve automation wherever possible. For example, we have a large number of applications. During an outage, we need to shut them down, which was previously done manually. Now, using a Secure Form, we can create a script that includes the necessary commands, and we can simply execute it. This process saves us time and reduces manual effort. Secure Form allows us to build automated scripts that manage this process, eliminating the need for manual intervention and saving both time and effort. 

What is most valuable?

The best aspect is how user-friendly it is. When you log into the platform, everything is right in front of you. If you want to see transfers or schedules, it's easily accessible. You can also view logs and performance characteristics, as well as details about expiring certificates and keys and what actions you need to take. Everything is straightforward and user-friendly.

One of the unique characteristics of GoAnywhere MFT is that it can manage various platforms, which is a significant advantage. This is where its reliability shines, as it is compatible with most systems. For example, it works well with SharePoint, SFTP, and REST API calls. Overall, it's very user-friendly and reliable across different platforms in our managed environment.

We extensively use connectors, especially with SharePoint. From my perspective, the connectors in GoAnywhere MFT are quite reliable. One of the most important aspects is their security. The organization I work for places a strong emphasis on data security, as our data is sensitive. These connectors play a crucial role in maintaining secure connections because access isn’t granted without passing a token. After that, you can exchange data smoothly. In addition to SharePoint, we also utilize data lake connectors and Azure Blob connectors. The choice of connector often depends on the type of end system or the system on the other side. Overall, these connectors are dependable and help establish a secure trust between systems while also being user-friendly.

What needs improvement?

I recently came across an area that needs improvement. For instance, there's a lack of flexibility when it comes to transferring files between systems, specifically when one of those systems is SharePoint. SharePoint has some default fields, such as name, modified by, and modified time. Now, imagine a scenario where the SharePoint admin adds a custom field for the file creation date and time. They're looking for this to reflect when the file was created at the source, not when it was uploaded to SharePoint. The requirement is for TMFT (the Transfer Management File Transfer) to extract that creation time from the source and input it into the custom field in SharePoint. However, the limitation with GoAnywhere MFT is that it primarily offers an upload option to SharePoint without allowing flexibility in terms of selecting and mapping SharePoint fields. This lack of adaptability can be problematic. There are default connectors and datasets in GoAnywhere MFT that can be modified to some extent for specific needs. Yet, when unique requirements arise, users often have to find workarounds or navigate through different processes to achieve their goals. If GoAnywhere MFT could enhance its flexibility in selecting data and transferring files, it would significantly improve the overall user experience.

For how long have I used the solution?

I have been using GoAnywhere MFT for approximately four years.

What do I think about the stability of the solution?

Obviously, there are no solutions in IT that are completely free of bugs. However, in terms of stability, GoAnywhere MFT is quite reliable. I would rate it a nine for stability.

What do I think about the scalability of the solution?

It's scalable. However, within our organization, we have some architectural restrictions that prevent us from utilizing API calls. Therefore, while it is scalable, there are certain limitations. For example, some connectors like SAP are not available, so I would rate scalability at seven.

Currently, there are over 150 to 180 users utilizing the GoAnywhere solution in our organization.

How are customer service and support?

I would rate them a ten out of ten. The vendor support is one of the best ones I've ever worked with. They are always available, even if I need to call them in the middle of the night. They not only help you resolve issues but also ensure that you feel comfortable managing them in the future. Their support team is friendly and accommodating, making vendor support one of the best features of GoAnywhere MFT.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have worked with on-premises TIBCO MFT. The GoAnywhere MFT platform is an outstanding MFT solution. If I were to rate the effectiveness of various MFT systems, I would place TIBCO MFT at about 50%, while GoAnywhere MFT easily stands at 90%. This is because other MFT tools, like TIBCO MFT, can be quite complex. They typically require multiple components, such as an internet server platform, a server command center, and various infrastructure platforms, to ensure that file transfers occur smoothly. In contrast, GoAnywhere MFT consolidates everything into one platform, making the process much simpler.

Additionally, when comparing GoAnywhere MFT to other tools, one of its significant advantages is reliability. The way GoAnywhere MFT handles issue investigation is much more efficient. It features an extensive logging system that allows users to easily review logs and identify what went wrong and how to fix it. On the other hand, with other MFT systems, like TIBCO MFT, we often had to struggle to pinpoint the exact problems. In this regard, GoAnywhere MFT surpasses other MFT platforms that I have experience with.

One more thing to consider when comparing GoAnywhere MFT to other tools is its reliability and the approach it takes to investigate issues. GoAnywhere MFT has a much more extensive logging system, making it easier to navigate the logs and determine what went wrong or how to fix a problem. In contrast, with other MFTs, like TIBCO MFT, we often struggled to pinpoint the exact issue. In this regard, GoAnywhere MFT outperforms other MFT platforms that I have worked with.

How was the initial setup?

It’s on the cloud. It’s on Azure Linux servers.

I was not the primary point of contact during the initial deployment, but I worked with the team that handled it. It was quite complicated because when you set up the GoAnywhere MFT for the first time, there are many components to configure. You need to set up storage separately, manage the database, configure the GoAnywhere MFT nodes, and set up the gateway nodes. Additionally, you have to create user groups and ensure that access is limited to the right individuals. Overall, the initial setup was lengthy and a bit complicated. It took months. If I remember correctly, it was around two to two and a half months.

It does require maintenance. There are different types of maintenance we need to consider. First, there are the Linux servers on which it's installed, specifically the Azure Linux servers. The Azure Linux team provides guidelines that require us to perform certain installations and upgrades on those servers. For instance, if we are using Tomcat with GoAnywhere MFT, it's installed on that server as well. If the server team plans to upgrade Tomcat, we must check with the GoAnywhere MFT product team to ensure that the new GoAnywhere MFT version will be compatible with Tomcat. If it is compatible, we need to ensure the maintenance and upgrade process goes smoothly without impacting GoAnywhere MFT. If it’s not compatible, we’ll need to find ways to make the GoAnywhere MFT version compatible.

Also, the GoAnywhere MFT team releases a new version every six months, so we must make thorough preparations and develop a plan for the upgrade. Additionally, from a performance standpoint, if volume utilization increases, we need to assess whether to remove some items or increase the storage size. Just a couple of weeks ago, I had to increase the storage from 1TB to 1.5TB because it was impacting performance—the file transfers were becoming slow. Therefore, various maintenance activities need to be performed regularly.

What was our ROI?

I'm not the best person to discuss this, but from my experience, I can estimate a return on investment (ROI) of about 30% to 40%. This is because you often spend a lot on legacy tools but receive very little value in return. However, when you transition to this platform, you can implement many solutions using existing products and licenses without incurring significant additional costs. As a result, you can implement more solutions that can generate additional revenue. So, I would assume a return on investment of around 30% to 40% percent.

What's my experience with pricing, setup cost, and licensing?

It is cost-efficient.

The purchase of the solution was a direct purchase.

What other advice do I have?

I would strongly recommend it. The way it manages our file transfers, along with the excellent vendor support and automation capabilities, makes it a worthwhile tool for file transfers.

I would rate it a ten out of ten.


    Jane Rachma Kiniti

A reliable solution with great performance and powerful automations

  • August 28, 2025
  • Review from a verified AWS customer

What is our primary use case?

We mainly use GoAnywhere MFT to transfer files. 

How has it helped my organization?

GoAnywhere MFT is the best because it makes file transfers easy and keeps everything secure. The GoFast feature increases the speed and offers security when sharing files due to being a built-in feature, alongside excellent automations compared to competitors.

What is most valuable?

GoAnywhere MFT includes many good features, but the most amazing part is how it automates file transfer across different platforms, its ability to create workflows, making complex tasks very simple without using manual scripts. 

It has a smooth connection with the connectors for Salesforce, SharePoint, and Microsoft. It covers both the cloud connector and resource-based connector.

I use Secure Forms. For Secure Forms, when I want to receive a confidential document from the customer, it gives me peace of mind because it lets me have a customized web form, allowing me to enter data and upload files very easily, knowing that I do not have to worry about the document getting leaked or attacked by external attackers.

I use the GoFast feature to accelerate data transmission. I am very highly satisfied with the GoFast feature because it speeds up the process of transferring large files, making it fast and more reliable.

What needs improvement?

From my experience, the platform is quite complete. It works well across different devices, including on the web, so you don't need to download the app. I don’t have any major issues to report about this software. Initially, the user interface was a bit complex, but after two weeks of training, I fully understood it. I became familiar with the system, and using the platform became more efficient and effective. Overall, I don’t have many complaints about the software.

For how long have I used the solution?

I have been using GoAnywhere MFT for about five years.

What do I think about the stability of the solution?

I would rate the stability as 10 out of 10.

What do I think about the scalability of the solution?

We work both on-site and remotely in multiple locations and departments.

In our department, there are approximately 15 employees. All of us use GoAnywhere, as we frequently share sensitive files. Therefore, it’s essential for all 15 of us to utilize this platform.

How are customer service and support?

I would rate technical support a nine out of ten because they are the best.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have not tried any other competitors as this is my first time using this kind of software in that category.

How was the initial setup?

We have the solution deployed on-premises. The solution was acquired by the company directly as part of the project.

Its deployment was easy. It has a very low maintenance cost.

What was our ROI?

I have seen a lot of return on investment because the built-in automations make the workflow fast and reduce our time significantly, allowing us to focus on other administrative roles rather than routine tasks. I estimate that it has saved us about 85% of our time.

What's my experience with pricing, setup cost, and licensing?

GoAnywhere MFT is affordable, even for small organizations, so I cannot complain about anything.

What other advice do I have?

I would highly recommend GoAnywhere MFT to other users because it is excellent, reliable, and offers great performance as a secure file transfer platform with powerful automations. 

I would rate this solution 10 out of 10.

Which deployment model are you using for this solution?

On-premises


    Education Management

Secure, Reliable, and Automated File Transfer Solution

  • August 18, 2025
  • Review provided by G2

What do you like best about the product?
I like how it supports multiple secure protocols (SFTP, FTPS, HTTPS, AS2) in one place, so we don’t need to rely on different tools. It makes file transfers across teams and partners much easier and more secure.
What do you dislike about the product?
Initial setup and configuration require some technical expertise, so a beginner may find it a bit overwhelming. Pricing is also on the higher side for smaller organizations.
What problems is the product solving and how is that benefiting you?
It has significantly improved efficiency and reduced risks compared to manual methods. It helps us automate recurring transfers, reduce errors, and maintain security.


    SumeshGansar

Empowers secure and rapid data transfer with excellent support service

  • July 14, 2025
  • Review provided by PeerSpot

What is our primary use case?

We mainly use GoAnywhere MFT to transfer our files over the cloud in a more secure manner. That is our primary purpose with GoAnywhere MFT. The best advantage of GoAnywhere MFT is that the files we transfer or share are encrypted, so data safety is also one of the main factors that we depend on GoAnywhere MFT for.

What is most valuable?

My favorite feature of GoAnywhere MFT is the encryption that is provided, which is very appreciable. In terms of other favorite features, I would say the triggers and the scheduling option that it provides. Also, there's a service called the FileCatalyst service in GoAnywhere MFT that allows us to send larger files in a much quicker fashion, approximately five or six times quicker than a regular file transfer, so that is also one of the cool features about GoAnywhere MFT.

We immediately saw the benefits of GoAnywhere MFT because it is a cloud-based solution and that is where we were lacking in transferring data in a more secure manner. We were struggling with that, so with GoAnywhere MFT, we were able to resolve this immediately.

What needs improvement?

The cloud connectivity of GoAnywhere MFT to connect to different applications such as Microsoft Azure, Amazon, or Google Cloud could improve, as it's a little bit patchy right now. They do provide it, which is very good, but it's a little bit patchy. Apart from that, I don't think there's anything else that they can improve.

For how long have I used the solution?

I have been using GoAnywhere MFT for about a year and a half.

What was my experience with deployment of the solution?

The initial deployment of GoAnywhere MFT was pretty straightforward and pretty easy. Since this is a cloud solution, we just had to create logins and proceed from there, so it wasn't difficult.

What do I think about the stability of the solution?

The GoAnywhere MFT platform hasn't crashed or experienced any issues so far; it's pretty smooth. This being a cloud solution for us depends on our internet connectivity, so it is quite stable. Only the connection with other applications that I mentioned earlier could improve, but apart from that, it's pretty stable.

What do I think about the scalability of the solution?

In terms of scalability, it's quite scalable as more and more data we keep on adding. The size of the files that we continue to transfer via GoAnywhere MFT has increased from the day we started to now.

How are customer service and support?

I have contacted the customer support of GoAnywhere MFT quite a few times.

The customer support team is very kind and polite. They're knowledgeable, as I go to them with many queries and doubts, and they don't hesitate to provide solutions. They are quick, with a response time within six to 12 hours, which is pretty good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before using GoAnywhere MFT, I was mainly dependent on Zoho Cloud, which was not good for us. That's why we switched to GoAnywhere MFT.

How was the initial setup?

The onboarding process for GoAnywhere MFT took maybe a day or two, not more.

What about the implementation team?

For the deployment of GoAnywhere MFT, we had a team, but it's a one-person job.

What was our ROI?

On a scale from one to ten, I give a score of ten out of ten for the support of GoAnywhere MFT.

What other advice do I have?

I'm pretty clear with my experience using GoAnywhere MFT. I rate this solution as ten out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other