What do you like best about the product?

I love that it is a "one stop shop" for all things contracts. It captures our process, and has lots of capabilities we could still add on. We can generate templates, we can save key clauses, we can compare past versions, and we can store everything in one place, which makes negotiations much easier to track. Especially when something sits for a month between touches, I can easily see what I did last. It allows me to take notes and capture them, so that when I need to compile notes for approval, it is already there. It has capabilities with AI and software integration that we could also tap into. The implementation process was smooth, but there was a lot to consider.

What do you dislike about the product?

Some of our users say that it is not user friendly or intuitive. I am so close with it, it's hard to be a good judge of this. Generally, we get great feedback from our users. We have many users who log in less frequently, so it is harder for them to get the hang of it when they do.

What problems is the product solving and how is that benefiting you?

Agiloft solved the problem of not having any automation in our system. We used it to combine three separate processes all into one. It has driven efficiency across the board. Our admin is able to use her time to devote to other things, not just logging contract intake. We have added a ton of efficiency since adding Agiloft.