What do you like best about the product?

Crowdstrike Falcon maintains a database of all the systems that it monitors in the network, this database is easily accessible with basic database queries. It furthermore lets us manage the threats percieved quickly. Crowdstrike provides easy integration with 3rd party platforms for ticket management such as Okta, XSOAR through this, we were able to implement a unified dashboard for our system monitoring. The customer support from CS was onpoint as whenever a new feature or a change rolled out in the UI our entire team was kept informed and updated.Crowdstrike was our main EDR which we used frequently.

What do you dislike about the product?

Although crowdstrike provides a good api base for integration it lacks in focumentation for plugin support, If there was a no code based plugin development system for CS , analysts would be able to quickly develop CS workflows.

What problems is the product solving and how is that benefiting you?

We were using CS as our EDR, Not only did CS helped mitigate multiple threats to our network, containing the threat instantly but also its forensic capabilities helped us as a team to colloborate and get to the root cause causing the issue.