Reviews from AWS customer

6 AWS reviews

External reviews

403 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Kyle F.

Seamless Integrations and Strong Security

  • May 26, 2026
  • Review provided by G2

What do you like best about the product?
In my experience, it’s a tool that integrates very well with other tools. It also offers a high level of security, which I find especially appealing.
What do you dislike about the product?
Since it’s an internet-dependent tool, it doesn’t work as it should when the connection is very poor.
What problems is the product solving and how is that benefiting you?
It has significantly improved my visibility. I can monitor everything, and it also helps me spot inefficiencies in real time, which in turn boosts operational efficiency.


    Luciana S.

Brilliant Centralized Log Management with Powerful Search, Dashboards, and Integrations

  • May 25, 2026
  • Review provided by G2

What do you like best about the product?
I like the brilliant and centralized log management capabilities from the software and this happens both on hybrid and cloud environments
The program issues robust and real time monitoring reports, helping to effectively identify an issue
The search abilities from Sumo Logic is outstanding and this helps in investigation and troubleshooting
The dashboard issues visuals that are helpful with operational insights that are manageable
The integration the tool gives with other cloud based systems including security systems is brilliant
Sumo Logic is resourceful in both security monitoring and observability, and this happens in one place
What do you dislike about the product?
Sumo Logic has resourceful query language and this takes time for new users
The program feels expensive, more so when data ingestion keeps growing
What problems is the product solving and how is that benefiting you?
Sumo Logic is a remarkable approach for centralizing logs and ensuring that all operational data from diverse systems are monitored
The program supports DevOps and IT teams in matters troubleshooting any outages and this makes the performance more consistent
Sumo Logic gives versatile visibility in all cloud apps, infrastructure and networks
The app has effectively supported the monitoring of all the security updates, which makes the detection of anomalies seamless
The program ensures no manual handling or collection of machine data and this saves on time
Sumo Logic gives proactive monitoring mechanisms and this ensures no downtime or operational distractions that occurs


    Sena N.

Fast Error Detection and Centralized Monitoring That Saves Time

  • May 21, 2026
  • Review provided by G2

What do you like best about the product?
What I value most about this tool is how quickly it detects errors. Before, everything felt like complete chaos; now that everything is centralized, I no longer waste so much time reviewing screens.
What do you dislike about the product?
One drawback: if retention policies aren’t configured correctly, costs can increase significantly. Therefore, it’s crucial to monitor them continuously.
What problems is the product solving and how is that benefiting you?
What Sumo Logic has given me is efficient organization and clear visibility. Whenever I run into a problem, it helps me quickly and easily pinpoint the cause. Overall, the tool feels agile and effective, and it makes troubleshooting much more straightforward.


    Accounting

Easy to Use, Quick to Navigate, and Highly Customisable

  • May 19, 2026
  • Review provided by G2

What do you like best about the product?
Ease of use, quick to find things, and able to customise alot.
What do you dislike about the product?
Can be a little troublesome learning the query language.
What problems is the product solving and how is that benefiting you?
Finding logs and more about systems.


    Katherine G.

Comprehensive, Real-Time Tool That Speeds Up Incident Resolution

  • May 18, 2026
  • Review provided by G2

What do you like best about the product?
It’s been a very useful tool for me, especially for managing information in real time. I find it comprehensive and practical for IT teams, and it also helps a lot with resolving incidents faster.
What do you dislike about the product?
The downside is that, since it’s a cloud-based tool, it relies heavily on an internet connection. If my internet isn’t very stable, it can be frustrating to use.
What problems is the product solving and how is that benefiting you?
What it has provided me with is complete observability and control, which has helped me significantly reduce the errors I used to make and make decisions more quickly. It also further strengthens this aspect.


    Alimamy D C.

Quick, Real-Time Data Searches That Save Me Tons of Time

  • May 12, 2026
  • Review provided by G2

What do you like best about the product?
One of the things I like most is how it lets me run quick, real-time data searches. It’s excellent because it saves me a huge amount of work time, without so many problems or errors.
What do you dislike about the product?
What doesn’t convince me are the tabular reports. They’re not intuitive at all, which is frustrating because when you need to review something quickly, you end up getting tangled up and wasting time. An improvement in that area would be great.
What problems is the product solving and how is that benefiting you?
We have transformed our operational management by automating manual tasks and shifting to proactive monitoring that anticipates critical incidents. This centralization of data gives us the necessary observability to optimize logistics routes and make strategic decisions in real time, together with our partners.


    Sana S.

Complete Visibility and Fast Real-Time Insights with Sumo Logic

  • April 29, 2026
  • Review provided by G2

What do you like best about the product?
What I like most about Sumo Logic is the complete visibility it provides, along with how quickly it displays real-time data. For me, it works very well with microservices and integrates almost natively with AWS and Google Cloud.
What do you dislike about the product?
On the downside, I’d say the alerts take a little while to appear. So far, the notification speed isn’t as instantaneous as I expected for a tool of this caliber.
What problems is the product solving and how is that benefiting you?
The best part is that it’s helped me resolve issues more quickly. I have complete visibility, and all the telemetry is centralized in one place, which makes it much easier to stay on top of everything.


    Michiko N.

Fast, Seamless Security Alerts Across Cloud Services

  • April 28, 2026
  • Review provided by G2

What do you like best about the product?
I find the alerts fascinating because they’re fundamental to our security. Their speed in detecting incidents is remarkable, and they connect seamlessly with any cloud service.
What do you dislike about the product?
You need to be careful with the search filters. If you’re not precise with your queries, your bill might include some unpleasant surprises at the end of the month. That’s the downside.
What problems is the product solving and how is that benefiting you?
We consolidated our entire workflow onto a single platform. Thanks to its ability to detect incidents early, we’ve been able to optimize our time and avoid unnecessary manual tasks.


    Ewan M.

Real-Time Search and Smart Alerts That Save Hours

  • April 20, 2026
  • Review provided by G2

What do you like best about the product?
What I value most is the real-time search capability. On top of that, the smart alerts have been a huge advantage. I save hours of browsing thanks to its Logreduce feature, which is a massive benefit.
What do you dislike about the product?
The learning curve is quite steep, and it requires time to get used to.
What problems is the product solving and how is that benefiting you?
I used to waste too much time, but this tool centralized everything and helped detect a bottleneck in our API that was causing outages. It’s been a lifesaver, and now I can finally relax.


    Nitish U.

Fast, Fluid UI with Quick Queries and Easy Dashboards

  • April 14, 2026
  • Review provided by G2

What do you like best about the product?
The UI feels faster and more fluid. Queries run quickly, and dashboards are straightforward to create.
What do you dislike about the product?
It’s expensive compared to other options, and the integration capabilities feel limited. Overall, it seems too broad for what I need, and large queries don’t run reliably.
What problems is the product solving and how is that benefiting you?
Centralised monitoring and logging that helps with RCA analysis, as well as dashboarding and reporting for WAF and API discovery.