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Reviews from AWS customer

5 AWS reviews

External reviews

380 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Arvind K.

Robust Log Ingestion Across AWS, Kubernetes, and SaaS

  • December 30, 2025
  • Review provided by G2

What do you like best about the product?
Robust at ingesting logs from multiple sources and environments (AWS, Kubernetes, SaaS services).
What do you dislike about the product?
Steeper learning curve compared to simpler tools.

Query language and setup can be tricky for new users
What problems is the product solving and how is that benefiting you?
Modern systems generate tons of logs across servers, apps, cloud services, containers, databases, etc. Sumo Logic collects all these in one place so you can search, analyze, and correlate events without juggling siloed log sources.


    Arpan K.

Exceptional Error Logging and Real-Time Alerting

  • December 10, 2025
  • Review provided by G2

What do you like best about the product?
Sumo is our first line of defense and insight. The best time is its deep error logging reporting mechanism with real time traces. It has proven to be a worthy alerting tool helping in detecting in issue before users escalate. The error logs gives meaningful insights in bug reporting.
What do you dislike about the product?
The UX feels clunky to me, also for a beginner can be difficult to get hold of things quickly. The queries differs from standard SQL hence requiring little extra efforts.
What problems is the product solving and how is that benefiting you?
Real time monitoring has alerting has proven to be very worthy ensuring critical issues are detected early. It has also helped me in finding root causes of underlying issues. Cloud SIEM has everything I need from security endpoint. Sumo dashboard helps significantly in our E-com sites monitoring any alarms. As a QA I rely heavily on sumo to find root cause associated with a basket id, ensuring better bug reporting.


    Brandon Y.

Seamless SIEM with Comprehensive Data Retention

  • December 10, 2025
  • Review provided by G2

What do you like best about the product?
I like the ease of use of Sumo Logic and its ability to be thorough and complex with the code required to extract data. I appreciate the option to save our code as searches, enabling us to create multiple modules of necessary datasets. Additionally, the GUI facilitates easy navigation.
What do you dislike about the product?
There should be sets of code instead of having to write it, unless we are missing something. For example, pre populated data sets would be nice
What problems is the product solving and how is that benefiting you?
I use Sumo Logic for SIEM, data retention, and compliance. It extends our data retention past thirty days to months, aiding in pattern recognition, data isolation, and compliance discovery.


    test user s.

Simple and go-to Interface and Centralized Login Make Workflows Easy.

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
A nice UI and simple to use, provide centralized login option like SSO, platform for application logging and monitoring.
What do you dislike about the product?
result of query sometime take long time to process and result is not real time
What problems is the product solving and how is that benefiting you?
Application logs monitoring and perform real time healthcheck. We use Sumo logic for application alerts


    Iglaud M.

Effortless Setup and User-Friendly with Fast Issue Detection

  • December 08, 2025
  • Review provided by G2

What do you like best about the product?
I really appreciate how easy it is to set up and how user-friendly it feels. The straightforward cloud integration is another highlight, and I’m impressed by how quickly it detects problems.
What do you dislike about the product?
Technical support can be slow to respond at times, which often leads to unnecessarily long waits for issue resolution.
What problems is the product solving and how is that benefiting you?
This platform has demonstrated itself to be exceptionally powerful and highly scalable. It provides comprehensive infrastructure visibility by centralizing logs and metrics that are essential for both security and operational needs. In addition, its advanced machine learning capabilities enable proactive anomaly detection, further enhancing its value.


    Rahul K.

Seamless Log Management with Powerful Analytics

  • November 29, 2025
  • Review provided by G2

What do you like best about the product?
I love how Sumo Logic seamlessly brings together powerful analytics with an incredibly user-friendly experience. The platform’s real-time search and visualization capabilities stand out for their ability to update dashboards instantly and alert tickets with minimal delays, even when dealing with massive volumes. I appreciate the optimized query language, which offers the flexibility of advanced analytics at a field level while still being approachable enough for new team members to pick up quickly. Another standout feature is the platform’s reliability and scalability; its performance remains consistent whether we’re ingesting a few gigabytes or terabytes of data. Additionally, the built-in integration with cloud services like AWS, Kubernetes, and security tools saves a huge amount of setup time. Overall, Sumo Logic feels like a twofold multiplier for both operational and security teams, enhancing efficiency and reducing the manual burden significantly.
What do you dislike about the product?
While Sumo Logic is a robust platform, there are a few areas needing improvement. During peak ingestion periods, the dashboard and search functions can slow down, especially when handling very large datasets or complex queries. Although the query language is powerful, it can initially seem challenging, and the learning curve for deep dive analysis is steeper than expected for new users. Additionally, managing ingestion volume and associated costs require careful tuning to prevent unexpected log spikes. More proactive recommendations or automatic optimization features could help maintain predictability. Furthermore, while integrations are generally effective, some newer cloud services demand more manual configuration than preferred.
What problems is the product solving and how is that benefiting you?
I use Sumo Logic for centralized log management and security analysis, enabling real-time monitoring and anomaly detection. It consolidates fragmented logs, reduces downtime, and streamlines compliance reporting, significantly enhancing both operational efficiency and security posture across our cloud-native infrastructure.


    Sri D.

Easy Log Search, No Complaints

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
Ease to search for logs, properly grouped logging structure
What do you dislike about the product?
Nothinng to dislike about this amazing product
What problems is the product solving and how is that benefiting you?
I used sumo logic to log our backend server logs. It was very helpful in terms of debugging and monitoring


    Jerry J.

Sumo Logic great product

  • September 26, 2025
  • Review provided by G2

What do you like best about the product?
Very easy to search through large amounts of logs. The query language allows me to filter to exactly what am looking for.
What do you dislike about the product?
There is a bit of a learning curve for advanced queries and they sometimes take a bit longer to come back with results.
What problems is the product solving and how is that benefiting you?
Sumo Logic has provided us with a great tool to aid in security incidents to correlate events and quickly pinpoint issues.


    Ishita K.

Great tool for insights and reporting

  • July 04, 2025
  • Review provided by G2

What do you like best about the product?
The way it helps us track the usage of our customers and we can filter on the basis of dates plus the reports and dashboards help in data driven decision making
What do you dislike about the product?
None - it’s awesome. I’d recommend to all IT companies
What problems is the product solving and how is that benefiting you?
Basically we need to track data of our customers and share their journeys with us- it gives all types of widgets like concurrency trends, max queue timeout which are beneficial


    Rishabh S.

Reliable log monitoring and troubleshooting tool for quick deep dives

  • June 21, 2025
  • Review provided by G2

What do you like best about the product?
Sumo Logic makes it very straightforward to search through large volumes of logs when investigating issues. I like how flexible the query language is — it lets me filter down exactly what I need, correlate events, and quickly pinpoint root causes across multiple services. The real-time dashboards and saved searches also save a lot of time for recurring monitoring tasks. Overall, it’s very responsive even with high data volumes.
What do you dislike about the product?
Sometimes the learning curve for writing more advanced queries or joins can be steep for new team members. Also, when queries are very complex, they can take a bit longer to execute. A bit more guidance or templates for common troubleshooting use cases would be helpful.
What problems is the product solving and how is that benefiting you?
Sumo Logic helps us quickly analyze large volumes of application and system logs to investigate issues and identify root causes faster. This reduces debugging time, improves incident response, and makes it easier to catch patterns that might impact reliability. It’s a big time saver for both proactive monitoring and reactive troubleshooting.