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Reviews from AWS customer

4 AWS reviews

External reviews

371 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Nitin P.

Efficient security monitoring, logging and analytics platform.

  • June 21, 2023
  • Review provided by G2

What do you like best about the product?
The Sumo Logic team is supportive and easily accessible, frequently adding more features that make the product more robust. It is a 100% reliable product backed by a great team.
What do you dislike about the product?
I do not have anything negative about Sumo Logic as such to state. Their product is up to the mark and doing a great job. It would be great if more query languages were supported in future.
What problems is the product solving and how is that benefiting you?
1. Incident management - Sumo Logic has been a boon to our organisation in incident management. It has helped us setup robust measures to identify and implement a secure and resilient incident lifecycle.

2. Log analysis - The interface provided by Sump Logic for log analysis is intuitive. With some profound insights, we identified certain vertexes in our product that, when tweaked, positively impacted the revenue.


    Nisarg S.

SumoLogic - Harnessing the Power of Log Data for Intelligent Insights

  • June 14, 2023
  • Review provided by G2

What do you like best about the product?
Sumo Logic excels in collecting, aggregating, and managing log data from various sources, simplifying infrastructure monitoring and analysis. Its powerful search and analytics capabilities enable quick insights through complex queries and data filtering. Real-time monitoring and alerting features ensure proactive anomaly detection and prompt action. The cloud-native architecture of Sumo Logic offers scalability and flexibility to adapt to evolving log data volumes and business requirements.
What do you dislike about the product?
Sumo Logic has several strengths, but there are areas for improvement. Some users find the learning curve associated with the advanced features challenging due to the richness and flexibility of the toolset. The pricing structure might also be a concern for smaller organizations or those with budget constraints, requiring careful evaluation to ensure alignment with specific requirements and budget considerations.
What problems is the product solving and how is that benefiting you?
Sumo Logic solves log management and analysis challenges by providing a centralized platform for collecting, aggregating, and analyzing log data. It offers actionable insights through powerful search, analytics, and visualization capabilities. Real-time monitoring and alerting features enable proactive issue detection. The cloud-native architecture ensures scalability and flexibility. Sumo Logic automates log management tasks, improving operational efficiency for organizations. Overall, it helps organizations optimize system performance, troubleshoot issues, enhance monitoring, and achieve scalability.


    reviewer2116392

Helps to monitor logs and event timestamps

  • May 16, 2023
  • Review provided by PeerSpot

What is our primary use case?

I use it for the log monitoring of our legacy site. We typically monitor the event timestamps.

What is most valuable?

The tool has key features like operability. It will alert the admins whenever a device is onboarded.

What needs improvement?

From the network segmentation side, there is some discrepancy in log onboarding. The tool needs to improve direct API integrations, login integration, native login integration, etc.

For how long have I used the solution?

I have been working with the product for three years.

What do I think about the stability of the solution?

I would rate the tool's stability a nine point five out of ten.

What do I think about the scalability of the solution?

I would rate the product's scalability a nine out of ten.

How are customer service and support?

The support replies to us back within 24 hours of opening a ticket.

How would you rate customer service and support?

Positive

How was the initial setup?

The tool's setup is simple and straightforward. A three-member team manages the solution.

What other advice do I have?

I would rate the solution a nine out of ten.


    DipeshBhawsar

Integrates well, useful rules, and beneficial GUI

  • May 03, 2023
  • Review from a verified AWS customer

What is our primary use case?

We are using Sumo Logic Security for security monitoring.

What is most valuable?

The most valuable features of Sumo Logic Security are the rules, use cases, and ease of use. Additionally, the integration is straightforward and good GUI.

What needs improvement?

The API integration in Sumo Logic Security could improve. There are delayed connections or they stop and then automatically start. Having a seamless log collection would be beneficial.

In a feature release, more insights on threat intelligence would be helpful.

For how long have I used the solution?

I have been using Sumo Logic Security for approximately one year.

What do I think about the stability of the solution?

The solution is stable.

I rate the stability of Sumo Logic Security a seven out of ten.

What do I think about the scalability of the solution?

We have approximately 20 to 35 users using this solution. We use it on a daily basis.

How are customer service and support?

I rate the support of Sumo Logic Security an eight out of ten.

Which solution did I use previously and why did I switch?

I was previously using IBM Security QRadar. We switched to Sumo Logic Security because it was on the cloud and IBM Security QRadar was on-premise.

How was the initial setup?

The setup of Sumo Logic Security is easy.

The time it takes for the deployment depends on how many logs and the sources there are.

I rate the initial setup of Sumo Logic Security a seven out of ten.

What's my experience with pricing, setup cost, and licensing?

The license pricing model is based on the events that are processed through the solution.

The price of Sumo Logic Security is high.

I rate the price of Sumo Logic Security a seven out of ten.

What other advice do I have?

It is important to tune the rules so that are minimal false positives.

I rate Sumo Logic Security an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Poorna Srinivasa Rao T.

Poorna's SUMOLOGIC Review

  • April 29, 2023
  • Review provided by G2

What do you like best about the product?
Sumo logic is a cloud native tool, which helps in ingesting high volume of data logs with minimum latency. It is highly scalable, aids in real time monitoring, threat detections and SOAR, dashboards and APIs help to work seamlessly.
What do you dislike about the product?
Cost part is a bit higher when compared to other competitors, sometimes there is error in the data representations. Also it is not with as ease as other cloud native siem tools in the market.
What problems is the product solving and how is that benefiting you?
In the current Cyber security environment, Sumo Logic is a beautiful tool to work on the cloud-native Log monitoring part and SIEM environment. It helps to analyze the machine data and work on the security alerts triggered by the defined Use Cases.


    Computer Software

Sumologic logging tool review

  • April 20, 2023
  • Review provided by G2

What do you like best about the product?
Easy to use for logging and alerting use cases
What do you dislike about the product?
Licensing and pricing
Documentation & Support can be bit better
What problems is the product solving and how is that benefiting you?
aggregating logs in to one place - tracing, spanning


    Michael N.

Easy to collect logs, but can get pricey fast.

  • April 20, 2023
  • Review provided by G2

What do you like best about the product?
Getting most machines set up logging with sumo was super easy. I really liked the fact that you could limit ingestion using regex before it even counted towards your limit. So I was able to specify specific logs amongst a group of unfiltered logs that I'd be able to not count towards my storage limits.
What do you dislike about the product?
The pricing scaled pretty atrociously for me. I ended up suddenly going over my limits and getting bills that were unexpected. And I found the prices rose very quickly from an enticing low cost entry level.
What problems is the product solving and how is that benefiting you?
Cyber security requirements, log monitoring.


    Hospital & Health Care

Great Visualization and Customization

  • April 19, 2023
  • Review provided by G2

What do you like best about the product?
The customization on the dashboards and the visualization of the data are very easy to understand.
What do you dislike about the product?
The process of getting all the data requires lots of product knowledge. Thankfully we work with a SOC that specializes in this software so they were able to visualize our data needs.
What problems is the product solving and how is that benefiting you?
SumoLogic ingests and visualizes data about our environment for my team to review. The SOC also uses this dashboard to report any potential incidents or suspicious activity.


    Chirag M.

Great monitoring tool but too costly

  • April 19, 2023
  • Review provided by G2

What do you like best about the product?
The best thing about Sumo Logic is the monitoring dashboards and the easy integrations, the tool provides. It helped my team to get quicker alerts on application downtime and security issues.
What do you dislike about the product?
The only thing I dislike about Sumo Logic is the pricing. It costs us a huge bill for providing these services. There are more tools available that are cheaper but yeah they are not accurate enough for big scale systems.
What problems is the product solving and how is that benefiting you?
Sumo Logic is helping our teams to react quickly and resolve any security, or downtime issues. There are a number of times that we were able to pre-identify an issue and resolve it faster than actually getting bad feedback from the customers.


    Airlines/Aviation

Easy to use and full of features

  • April 19, 2023
  • Review provided by G2

What do you like best about the product?
Its easy to use and is full of features.
What do you dislike about the product?
From price point of view, its little bit expensive
What problems is the product solving and how is that benefiting you?
Log analysis of critical components