Logs for Security (AWS Built-In)
Sumo Logic Inc.External reviews
373 reviews
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Sumo is a Bacon Saver
What do you like best about the product?
Easy to start using and provides extreme benefit even without knowing how to do complex queries/parsing. Support is quick to respond and helpful
What do you dislike about the product?
Saved Items go under the user's account instead of the general company account. It'd be nice to at least choose
What problems is the product solving and how is that benefiting you?
Auditing and Security mostly
Sumo Logic is a very powerful log storage and analytics platform
What do you like best about the product?
The power of the query language, and the speed with which I can execute queries over _huge_ volumes of data. The ability to rapidly build dashboards for monitoring and showing metrics is _really_ snazzy too. It's also become an invaluable tool for troubleshooting bugs and incidents for $DAY_JOB.
What do you dislike about the product?
There are some quirks to the query language, as powerful as it is, that can lead to some awkward code, e.g., not being able to use regex to _replace_ characters in strings. The UI can sometimes be _too_ smart and expose suggestion dropdowns instead of allowing me to simple navigate the query code using the arrow keys.
What problems is the product solving and how is that benefiting you?
Metrics for monitoring. Troubleshooting application bugs and incidents.
Helps with troubleshooting
What do you like best about the product?
I like how you can save and share your searches.
What do you dislike about the product?
The UI is a bit clunky. It's not easy to find your way around the app.
What problems is the product solving and how is that benefiting you?
We are monitoring any issues with our single sign-on app and seeing where users run into problems. We have been able to identity places in the app that need improvement.
Invaluable insight into critical systems
What do you like best about the product?
Sumo Logic provides a platform for viewing the output of any configured system in your business. Many of these tools exist, but Sumo allows for deep querying and clever visuals of data that I have not yet seen in industry.
What do you dislike about the product?
With the power that comes with Sumo Logic, there is a very steep learning curve to getting into any of the more advanced functionality.
What problems is the product solving and how is that benefiting you?
It allows us to immediately start digging into the source of errors in our system. The benefits have been immense, allowing us to share logs very quickly cross team.
Application Monitoring made easy
What do you like best about the product?
Sumo logic makes it easy to find training online and plenty of documentation to follow. Before I had an account, I was able to follow along with the certification training on YouTube and get a head start before the rest of my company got a chance to get official training. I don't normally contact support because all the information I need is readily available when I do a Google search. Otherwise, support responds pretty fast to my inquiries.
What do you dislike about the product?
Our company uses G Suite, so I hate not having a single-click sign in with my Google account. The time-out for the logins are usually short, and I really don't want to setup 2-step verification or store my passwords in a browser. I would like it better if there was a mobile app that sent push notifications for alerts. For some alerts, the smallest interval you can set is 15 minutes, but I;d like to define whatever I want like 3 minutes.
What problems is the product solving and how is that benefiting you?
We need to get alerts as soon as something goes wrong, whether it be a status code error, or SSL certificates expiring. With Sumo Logic, I can set up alerts and have it sent to the right people when it happens. We also use Sumo Logic to set up dashboards and monitors on TVs around the office so everyone can see what's happening and have an open conversation about issues we need to fix.
Recommendations to others considering the product:
Go through the training videos on YouTube first, they are only about an hour long and helps you get started quickly.
Very reliable product
What do you like best about the product?
I Mostly use this product for Log analysis, it's very reliable.
What do you dislike about the product?
Nothing, Everything is good, it could be more User friendly
What problems is the product solving and how is that benefiting you?
Helping customer by searching logs.
Solid Product
What do you like best about the product?
The saved searches and ability to monitor for specific keywords in the logs
What do you dislike about the product?
The less than real-time display and the long wait time for some searches
What problems is the product solving and how is that benefiting you?
We are monitoring the logs for the backend for our customer facing websites
Great for logging, but sometimes difficult to integrate with other data sources
What do you like best about the product?
Sumologic is able to collect all of our system level process data. This makes it easy for software teams to analyze datasets.
What do you dislike about the product?
We have difficulty getting Sumologic data to "play nicely" with other data sources. For example, forwarding is difficult with hosted collectors - which we haven't been able to find a good solution for besides ETL through the API.
What problems is the product solving and how is that benefiting you?
We use Sumologic to analyze system level logs and understand how our software services are performing in real time.
Newbie to log parsing, finding SumoLogic very intuitive
What do you like best about the product?
The ability to perform groupby functions and parse logs into actionable information has been great. My regex and SQL experience feels relevant despite not being familiar with server logs.
What do you dislike about the product?
I wish scheduling alerts and integrations wasn't buried behind so many menus... :(
What problems is the product solving and how is that benefiting you?
Checking day over day file transmission from data providers, catching SFTP sessions that have been left open by accident, etc.
Great UI and API access
What do you like best about the product?
Easy to learn logging and syntax. Able to gather very important systems info
What do you dislike about the product?
Cannot make more complex charts/graphs in the UI
What problems is the product solving and how is that benefiting you?
Operations Analytics. We have been able to diagnose issues in our tech and third party vendors in an almost real-time environment .
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