Logs for Security (AWS Built-In)
Sumo Logic Inc.External reviews
373 reviews
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Real-time log analysis made easy with Sumo Logic
What do you like best about the product?
Sumo Logic’s real-time log processing and intuitive query language make it easy to monitor application performance and infrastructure health. I especially like the pre-built dashboards and visualizations for AWS and Kubernetes, which save a lot of setup time. The alerting system is reliable and helps detect anomalies quickly. Its scalability is also impressive, handling large volumes of log data with ease.
What do you dislike about the product?
The learning curve can be steep for beginners, especially when it comes to writing advanced queries and setting up complex alerts. The UI could be more responsive at times, especially when loading heavy dashboards. Also, pricing might be on the higher side for smaller teams or startups.
What problems is the product solving and how is that benefiting you?
Sumo Logic helps us centralize and analyze log data from various cloud services and on-prem systems in real time. This has significantly improved our ability to identify performance bottlenecks, detect security anomalies, and troubleshoot issues faster. The powerful search and alerting capabilities reduce downtime and improve incident response times, benefiting both our DevOps and security teams.
Great experience for finding logs in SumoLogic
What do you like best about the product?
It's really helpful for us in finding related logs from a pile of everything
What do you dislike about the product?
I didn't find anything bad to be disliking
What problems is the product solving and how is that benefiting you?
As I mentioned previously it helps us to analyse logs from various client environments and that helps to easily debug issues
Real Time Monitoring and alerting for Mulesoft
What do you like best about the product?
We are using the on-prem Mulesoft as our integration platform. We have more than 200+ applications with millions of messages on a daily basis. We have integrated with Sumologic for log monitoring and real time alerts. We are able to setup alerting using the out of the box and also setup dashboards.
What do you dislike about the product?
Sometimes we have seen the log entries are getting duplicated and also the time stamps are mismatched with the source entries.
What problems is the product solving and how is that benefiting you?
We are using the on-prem Mulesoft as our integration platform. We have more than 200+ applications with millions of messages on a daily basis. We have integrated with Sumologic for log monitoring and real time alerts
My Three-Year Experience with Sumo Logic: Streamlining Log Management and Issue Resolution
What do you like best about the product?
I have been using Sumo Logic for the past three years, and in my experience, it has been highly effective in addressing issues across multiple environments. One of the main features I find impressive is its quick response time. For example, when we need to retrieve application logs from a server or container orchestration, we typically have to log into the container or server, locate the file path, and search for the relevant logs. However, with Sumo Logic, you can simply enter the error keyword or host details along with the error information and specify the time frame, and you’ll get all the relevant logs from the container within seconds. This is why I highly recommend Sumo Logic to others. Additionally, I’ve used the recently added Copilot feature, and my overall user experience has been excellent. I encourage Sumo Logic to continue integrating new features, such as enhanced error detection, i hope the customer support top be good at all.
What do you dislike about the product?
From a user's perspective, I believe Sumo Logic could improve its UI experience, as the current interface feels outdated and resembles an older application. In my personal experience, a more colorful and modern UI would attract more users and make the platform more enjoyable to use. While the features are excellent, the pricing could be a concern. Users often evaluate whether the cost is justified by the value provided, so ensuring a balance between price and functionality is key. A great customer experience can lead to higher satisfaction and attract more customers. Additionally, I suggest enhancing the onboarding process with more intuitive tutorials or guided workflows to help new users get started quickly. Another improvement could be faster load times for dashboards
What problems is the product solving and how is that benefiting you?
Over the past three years, I have been using the Sumo Logic application, which has significantly helped resolve numerous P1 issues, incidents, and other infrastructure and application problems. Sumo Logic has been particularly valuable in addressing customer-related issues that need to be fixed within SLA timeframes. In such cases, it is highly effective for identifying the issue, determining the root cause, and providing detailed insights. Based on my experience with production-related queries, Sumo Logic is extremely beneficial. We have integrated it with AWS, which simplifies log ingestion for our applications and enhances efficiency. Additionally, Sumo Logic’s custom query flexibility allows me to use regex-based field parsing and the query builder to extract specific data, such as error codes, enabling precise and efficient troubleshooting.
Quality Product, Premium Price, Excellent Support
What do you like best about the product?
The dashboards are very comprehensive and offer a variety of ways to view your data. I find the pricing structure easy to understand and forecast, which is complemented by the analytic abilities the platform has to offer.
I also feel it is important to state that the level of support and dedication to your account is spectacular. Sumo make the relationship feel like a partnership.
Sumo Logic has integrated seamlessly into our tech stack, and is used every second of the day. Implementation is simple and well supported, it would be hard to replace.
I also feel it is important to state that the level of support and dedication to your account is spectacular. Sumo make the relationship feel like a partnership.
Sumo Logic has integrated seamlessly into our tech stack, and is used every second of the day. Implementation is simple and well supported, it would be hard to replace.
What do you dislike about the product?
The pricing is definitely premium. This isn't to say it doesn't offer good value, it really does. I have also found the script language difficult to learn.
What problems is the product solving and how is that benefiting you?
Sumo is helping us identify incidents and accurately log our production servers.
The ultimate logging tool
What do you like best about the product?
The solution is highly scalable , easy to implement and contains simple user interfaces
What do you dislike about the product?
Data retention policy could be better and more flexible
What problems is the product solving and how is that benefiting you?
I work with customer experience teams, sumo logic helps in triaging and resolving issues faster
Sumo is best tool to get the collective information like logs, features and monitoring
What do you like best about the product?
I like the way of easy usage while writing queries to get collective information with the help of Copilot. Very easy to implement to get the data by the number of features and integration in the application as well.
What do you dislike about the product?
Not storing more than 90 days of data to fetch, if they can keep at least 180 days of data, that would be great.
What problems is the product solving and how is that benefiting you?
We have added triggers to get collective of information by features and log, to analyze from our side to improve our product day to day.
Useful cloud logging software
What do you like best about the product?
It is helpful for debugging errors, finding more out about how services interact, and for finding service usage.
What do you dislike about the product?
You have to know the query syntax to get information from certain services, it would be helpful to have a navigator.
What problems is the product solving and how is that benefiting you?
It helps with deploying and monitoring there arent any problems in the logs from the deployments, its also helpful for tracking down what services use your service and the proportion, its also good for tracking errors in the staging environments.
The Importance of Value
What do you like best about the product?
The ease of use and customer support are 2 things that immediately stood out with Sumo Logic.
What do you dislike about the product?
Nothing immediately comes to mind for this.
What problems is the product solving and how is that benefiting you?
It is taking a lot of the manual effort from this process and helping us be more efficient.
Great observability tool!
What do you like best about the product?
I like the current UX it is simple to understand, I also like the query language ie the search syntax. Also has great visualization tools in built which we use.
The integration in our project was also pretty simple. We use it quite frequently to investigate incidents.
The integration in our project was also pretty simple. We use it quite frequently to investigate incidents.
What do you dislike about the product?
The UI design could be better it seems a bit dated, There could be more of UI feedback on executing queries.
The customer support is something which was a bit hard to reach to as we use it through the client.
The customer support is something which was a bit hard to reach to as we use it through the client.
What problems is the product solving and how is that benefiting you?
It solves the problem of incident investigation and log searches are easy to do. It helps us in monitoring metrics for our applications and have dashboards.
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