We primarily use Sumo Logic as a SIEM, Security information and event management tool. It serves as a Cloud SIEM and is utilized for alert monitoring, insight monitoring, and as a continuous intelligence platform.
Logs for Security (AWS Built-In)
Sumo Logic Inc.External reviews
354 reviews
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Extremely happy with logs and dashboards
What do you like best about the product?
Easy query language, informative dashboard controls.
What do you dislike about the product?
The new UI is confusing and not intuitive.
What problems is the product solving and how is that benefiting you?
Troubleshooting, development, observability, and visibility
It has best way to parse any unstructured logs
What do you like best about the product?
Great and easy to create dashboards, shareable
What do you dislike about the product?
Nothing as product except Cost and alerts
What problems is the product solving and how is that benefiting you?
Logging and monitoring
Sumo for Devops usecase
What do you like best about the product?
We can check all logs from various regions and multiple account in one place, which makes us not to change AWS account to see logs in different account. And it also has longer retention period than Cloudwatch. Its really easy to setup as well like adding collectors or embedding Sumo into AWS lambda. This is written by me 100% based on my expereince and my usecases and not even partially written by AI
What do you dislike about the product?
I hope Sumo would have NLM based search like doing query with natural lanuges. Once you get used to do queries in Sumo then its quite easy, but there would be littel bit of learning curve at the beginning. And its almost real-time like Sumo still gets little bit of delays getting data from AWS lambda or so. This is written by me 100% based on my expereince and my usecases and not even partially written by AI
What problems is the product solving and how is that benefiting you?
1. CS/Dev team uses Sumo everyday to analysis data / find logs / debug errors
2. Ops created a dashboard to monitor all deployment pipeline deployed in Prod to see its status / versions,. etc
3. Sumo provides real time monitoring of logs such that we can get alerts from logs showing any potential issues and maintain system reliability
This is written by me 100% based on my expereince and my usecases and not even partially written by AI
2. Ops created a dashboard to monitor all deployment pipeline deployed in Prod to see its status / versions,. etc
3. Sumo provides real time monitoring of logs such that we can get alerts from logs showing any potential issues and maintain system reliability
This is written by me 100% based on my expereince and my usecases and not even partially written by AI
Sumo logic for all our logs
What do you like best about the product?
It simplifies our logging process and helps analyze them for our organization.
What do you dislike about the product?
I haven't come across something I dislike - I dislike that I end up with a lot of pii in my logs and I'm not sure if it's an implementation issue.
What problems is the product solving and how is that benefiting you?
Log collection and analysis
Experience with sumo coming from dynatrace
What do you like best about the product?
Query language is easy to learn and extremely powerful.
What do you dislike about the product?
Injesting can take up to three minutes, which causes issues when you need real time information.
What problems is the product solving and how is that benefiting you?
Allowing my team to trace a very coupled system with no correlation ids. Legacy code that is in very bad shape.
Great Product easy to use
What do you like best about the product?
Ease of use and abilty to scale is great. The reporting is great.
What do you dislike about the product?
no Dislikes nothing to say for negative features
What problems is the product solving and how is that benefiting you?
Agggregating logs
Log correlation and alerting for the enterprise with playbook support
What do you like best about the product?
The product allows us to quickly troubleshoot issues and send alerts in real time as it pretains to detect security threats or system performance issues.
What do you dislike about the product?
Slow performance, especially when searching older data
What problems is the product solving and how is that benefiting you?
Sumo is our primary tool for monitoring and troubleshooting logs for correlation across the network.
Best tool for real time insights and logging
What do you like best about the product?
I have been able to provide more insights to devs for the issues I find in the website, either it can be an error popup or failed transaction. It has given me the capability to pin point the error. Thanks to the easy query search- which give real time error logging.
What do you dislike about the product?
I have come at intermediate level in sumo. Though it will be helpful if you provide a quick tour of the all most used sumo features for an absolute beginner.
What problems is the product solving and how is that benefiting you?
Potential issues were caught early because of real time alerting and monitoring. Also as a team we share dashboards which helps in better reporting and collobaration.
Does the job well when integration exists
What do you like best about the product?
I provides an ability to create robust dashboards which businesses generally need. So instead of having to drill down into data to find what is wrong, most of the times we can easily find stuff out right from dashboard. It saves lot of time.
Implementation too is quite easy. Good customer support.
We use it quite regularly in our organization.
Implementation too is quite easy. Good customer support.
We use it quite regularly in our organization.
What do you dislike about the product?
Number of integrations are lower compared to competitors. They need to increase the number of integrations with other systems. Even if integrations are present, many times they do not provide the expected features making them unusable. Custom development is needed at times to send data here if integrations are not present.
What problems is the product solving and how is that benefiting you?
It saves time most importantly, by solving the problem of having to check multiple systems or consult with multiple teams when cross platform issues occur. We see everything in a single pane, and can have the filters set up in a very flexible manner.
Effective with good log analytics but needs better rule correlation
What is our primary use case?
What is most valuable?
The Log Analytics platform is the most effective. If we cannot find the data in other tools, like email security or NDR, we can fetch those logs in the Log Analytics platform of Sumo Logic. That is the one best feature that I can suggest.
What needs improvement?
The correlation rules and log mapping are not as mature compared to other SIM tools like Splunk. Sometimes logs will not fetch, and there are issues if the log volume exceeds a threshold. Not every tool is integrated with Sumo Logic. The response time for their support could be better, and it is not very user-friendly.
For how long have I used the solution?
I've been using hte solution for two years.
What do I think about the stability of the solution?
There are stability issues. Sometimes logs will not fetch, and if there are many records, the system may stop or the UI may become unresponsive.
How are customer service and support?
The support team is not very good. They don't provide support on call and have a response time of forty-eight hours, which is not instant support.
How would you rate customer service and support?
Neutral
What's my experience with pricing, setup cost, and licensing?
I'm not sure about the pricing.
What other advice do I have?
I don't recommend this product.
I'd rate the solution six out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
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