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Reviews from AWS customer

4 AWS reviews

External reviews

373 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Computer Software

Sumologic is the best in town for log processing

  • March 05, 2024
  • Review provided by G2

What do you like best about the product?
Very powerful analysis language. It allows not only querying but transformations to display the data exactly as needed. Also very good at finding the needle in the haystack.
Easy to start with from the instrumentation point of view, they cover a lot of tech stacks.
What do you dislike about the product?
Its implementation of metrics, RUM, tracing is all disconnected.
It feels like multiple products put together with no thought of the whole.
No meaningful way to discover what data is available.
The root cause analysis, service diagram and others do not scale, for a big organization they are useless.
What problems is the product solving and how is that benefiting you?
It is able to centralize all our telemetry data.

The main benefit is a simple way to find out what is happening with our services.


    Computer Software

Centralized log management with insights

  • December 05, 2023
  • Review provided by G2

What do you like best about the product?
Sumo Logic allows you to create a central location to store all your logs in on place where these logs can be analyzed, reported on and alerted on. Its powerful search capabilities can help reduce troubleshooting times by letting you filter and get down to the information needed.
What do you dislike about the product?
There is a small initial learning curve to become an effective user at leveraging the features and functionality. Cost is another aspect that be become a pain point if one does not properly plan on what is being ingested. Using the infrequent data tier helps with this but it's something that needs to thought out so as not to reduce the usability.
What problems is the product solving and how is that benefiting you?
Biggest problem it solves is it standardizes log management and analysis. Sumo has become a one-stop shop for everything related to logs.


    Satheesh M.

Great logging system

  • November 29, 2023
  • Review provided by G2

What do you like best about the product?
Application logging and query. That's help app team
What do you dislike about the product?
Better obserbility and pricing. Ease of use
What problems is the product solving and how is that benefiting you?
Query logs


    Stuart S.

Indexed logs make searching easy

  • November 28, 2023
  • Review provided by G2

What do you like best about the product?
Sending our logs to infreuqnet access tiers cut out our costs significantly which is no mean feat when you're i.porting every log for hundreds of microservices.
What do you dislike about the product?
Nothing, it's a great tool that does everything we need it to.
What problems is the product solving and how is that benefiting you?
Sumlogic helps us gather disparate logs from dozens upon dozens of cloud watch log groups in multiple regions and accounts and intelligently helps us allocate logs into the tiers they belong.


    Nisarg S.

SumoLogic - Harnessing the Power of Log Data for Intelligent Insights

  • June 14, 2023
  • Review provided by G2

What do you like best about the product?
Sumo Logic excels in collecting, aggregating, and managing log data from various sources, simplifying infrastructure monitoring and analysis. Its powerful search and analytics capabilities enable quick insights through complex queries and data filtering. Real-time monitoring and alerting features ensure proactive anomaly detection and prompt action. The cloud-native architecture of Sumo Logic offers scalability and flexibility to adapt to evolving log data volumes and business requirements.
What do you dislike about the product?
Sumo Logic has several strengths, but there are areas for improvement. Some users find the learning curve associated with the advanced features challenging due to the richness and flexibility of the toolset. The pricing structure might also be a concern for smaller organizations or those with budget constraints, requiring careful evaluation to ensure alignment with specific requirements and budget considerations.
What problems is the product solving and how is that benefiting you?
Sumo Logic solves log management and analysis challenges by providing a centralized platform for collecting, aggregating, and analyzing log data. It offers actionable insights through powerful search, analytics, and visualization capabilities. Real-time monitoring and alerting features enable proactive issue detection. The cloud-native architecture ensures scalability and flexibility. Sumo Logic automates log management tasks, improving operational efficiency for organizations. Overall, it helps organizations optimize system performance, troubleshoot issues, enhance monitoring, and achieve scalability.


    reviewer2116392

Helps to monitor logs and event timestamps

  • May 16, 2023
  • Review provided by PeerSpot

What is our primary use case?

I use it for the log monitoring of our legacy site. We typically monitor the event timestamps.

What is most valuable?

The tool has key features like operability. It will alert the admins whenever a device is onboarded.

What needs improvement?

From the network segmentation side, there is some discrepancy in log onboarding. The tool needs to improve direct API integrations, login integration, native login integration, etc.

For how long have I used the solution?

I have been working with the product for three years.

What do I think about the stability of the solution?

I would rate the tool's stability a nine point five out of ten.

What do I think about the scalability of the solution?

I would rate the product's scalability a nine out of ten.

How are customer service and support?

The support replies to us back within 24 hours of opening a ticket.

How would you rate customer service and support?

Positive

How was the initial setup?

The tool's setup is simple and straightforward. A three-member team manages the solution.

What other advice do I have?

I would rate the solution a nine out of ten.


    DipeshBhawsar

Integrates well, useful rules, and beneficial GUI

  • May 03, 2023
  • Review from a verified AWS customer

What is our primary use case?

We are using Sumo Logic Security for security monitoring.

What is most valuable?

The most valuable features of Sumo Logic Security are the rules, use cases, and ease of use. Additionally, the integration is straightforward and good GUI.

What needs improvement?

The API integration in Sumo Logic Security could improve. There are delayed connections or they stop and then automatically start. Having a seamless log collection would be beneficial.

In a feature release, more insights on threat intelligence would be helpful.

For how long have I used the solution?

I have been using Sumo Logic Security for approximately one year.

What do I think about the stability of the solution?

The solution is stable.

I rate the stability of Sumo Logic Security a seven out of ten.

What do I think about the scalability of the solution?

We have approximately 20 to 35 users using this solution. We use it on a daily basis.

How are customer service and support?

I rate the support of Sumo Logic Security an eight out of ten.

Which solution did I use previously and why did I switch?

I was previously using IBM Security QRadar. We switched to Sumo Logic Security because it was on the cloud and IBM Security QRadar was on-premise.

How was the initial setup?

The setup of Sumo Logic Security is easy.

The time it takes for the deployment depends on how many logs and the sources there are.

I rate the initial setup of Sumo Logic Security a seven out of ten.

What's my experience with pricing, setup cost, and licensing?

The license pricing model is based on the events that are processed through the solution.

The price of Sumo Logic Security is high.

I rate the price of Sumo Logic Security a seven out of ten.

What other advice do I have?

It is important to tune the rules so that are minimal false positives.

I rate Sumo Logic Security an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Chirag M.

Great monitoring tool but too costly

  • April 19, 2023
  • Review provided by G2

What do you like best about the product?
The best thing about Sumo Logic is the monitoring dashboards and the easy integrations, the tool provides. It helped my team to get quicker alerts on application downtime and security issues.
What do you dislike about the product?
The only thing I dislike about Sumo Logic is the pricing. It costs us a huge bill for providing these services. There are more tools available that are cheaper but yeah they are not accurate enough for big scale systems.
What problems is the product solving and how is that benefiting you?
Sumo Logic is helping our teams to react quickly and resolve any security, or downtime issues. There are a number of times that we were able to pre-identify an issue and resolve it faster than actually getting bad feedback from the customers.


    Airlines/Aviation

Easy to use and full of features

  • April 19, 2023
  • Review provided by G2

What do you like best about the product?
Its easy to use and is full of features.
What do you dislike about the product?
From price point of view, its little bit expensive
What problems is the product solving and how is that benefiting you?
Log analysis of critical components


    Prashanth G.

Great tool for log processing & data fetching real-time

  • November 01, 2022
  • Review provided by G2

What do you like best about the product?
1. Centralized dashboard to find logs & errors.
2. Super quick to fetch the relevant data from the logs.
3. Proper documentation & user-friendly as it can be integrated with any application.
4. Support is also very responsive
What do you dislike about the product?
1. Sometimes, it lags in fetching data from custom dashboards.
2. Interface is confusing & messed with an overlap of multiple data cards.
3. Not compatible with all query languages. SQL is a must to use it. It can't support all other languages.
What problems is the product solving and how is that benefiting you?
Since we are a B2C Financial startup, we get loads of data daily. SumoLogic helps us to organise by creating custom dashboards and set alerts for specific key actions. Highly recommended for any growing enterprise.