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Reviews from AWS customer

5 AWS reviews

External reviews

380 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Consumer Electronics

Easy-to-use log management and analytics services tool

  • February 15, 2019
  • Review provided by G2

What do you like best about the product?
It is very easy to find the log data that I am looking for. And it is also very easy to create dashboard for monitoring and data analytics purposes.
What do you dislike about the product?
Some of the queries for older data takes quite long to return.
What problems is the product solving and how is that benefiting you?
Log management for many microservices. The benefit is to have one place to search for all the log information of all microservices.


    Human Resources

SUPER SUPER helpful resource for understanding how our platforms function.

  • February 15, 2019
  • Review provided by G2

What do you like best about the product?
I don't have a computer science background and my engineering team took a chance on me coming from Customer Support. Sumo was the primary environment that helped give me a better understanding of how our platform works. The logs are relatively easy to read once I learned our codebase. They're also great to reference when troubleshooting through bugs or errors.
What do you dislike about the product?
I can't say that many negative things about it, to be honest. It's a platform that helps keep logs of our actions/events in our platform. As a Support Engineer, that helps me troubleshoot the root cause of bugs and basically do my job more efficiently.
What problems is the product solving and how is that benefiting you?
Having a source of truth in terms of logs that our team can rely on for tackling technical platform or integration issues.


    Financial Services

Sumo

  • February 15, 2019
  • Review provided by G2

What do you like best about the product?
It's speed and ease to find the logs issues you are interested in
What do you dislike about the product?
It would be great of it could have more logic in the alerts
What problems is the product solving and how is that benefiting you?
We use it as an opps support alerts engine


    Health, Wellness and Fitness

great experience. great aggregations of logs and metrics

  • February 15, 2019
  • Review provided by G2

What do you like best about the product?
ability to use regex and aggregations. Helps with diagnosing issues.
What do you dislike about the product?
the favicon changes so much :). Not really much to dislike.
What problems is the product solving and how is that benefiting you?
viewing of error logs. Also helping find frequently failing tests from jenkins builds.
Recommendations to others considering the product:
great for aggregation and dashboards


    David H.

Great tool for slicing and dicing of log!!

  • February 15, 2019
  • Review provided by G2

What do you like best about the product?
I love that I can search for complex combinations of strings to narrow down the log statements that I have to sort through by hand. In a high volume environment, this is absolutely key to successfully finding exactly what you're looking for.
What do you dislike about the product?
If I had to complain about something it would be the delay in time between when a log message is generated on my application and it arrives in Sumo. This can be a couple of minutes or more. However, as I have stated before, I'm in a high volume environment. So, I'm somewhat forgiving, knowing that it takes time to index all of that free-form text.
What problems is the product solving and how is that benefiting you?
As a developer, I mainly utilize Sumo to debug problems within my application. However, my team also uses it as a monitoring device, watching for specific tasks to execute when they are supposed to.
Recommendations to others considering the product:
SumoLogic is a large and sophisticated platform. Be prepared for a learning curve. You can perform simple requests very easily, but you'll need to follow some of their training materials to become proficient with more complex features.


    Carlos R.

Love SUMO!

  • February 15, 2019
  • Review provided by G2

What do you like best about the product?
The ease of being able to pick up the query language to do searching through the logs.
What do you dislike about the product?
Need the ability to perform more than 1 action per alert. Idea SL-I-1881
What problems is the product solving and how is that benefiting you?
centralizing Logging / Dashboards to 1 pane of glass.


    Computer Software

Awesome product

  • February 15, 2019
  • Review provided by G2

What do you like best about the product?
UI is great and easy to use. Swift query.
What do you dislike about the product?
Your logo. I'm not a fan of sumo wresting.
What problems is the product solving and how is that benefiting you?
user data analysis


    Automotive

G2 Crowd Active Member Review

  • February 15, 2019
  • Review provided by G2

What do you like best about the product?
Many intensive data values are being pulled up
What do you dislike about the product?
longer days information storage and to be shown acturately
What problems is the product solving and how is that benefiting you?
should be more useful for the users who are dummies techinically
Recommendations to others considering the product:
users need more easy queries to check logs


    Warehousing

You can take awesome information only from your logs data

  • February 15, 2019
  • Review provided by G2

What do you like best about the product?
It is very fast to log and it has a wonderful search engine, so it is quickly to find your data.
What do you dislike about the product?
It is hard to start using it, but after that you will make a lot of things.
What problems is the product solving and how is that benefiting you?
We solved the alerts when any of our applications crashes, we have an integration that notifies us through slack or pagerduty when an error occurs.


    Kadher S.

Sumo Experience

  • February 15, 2019
  • Review provided by G2

What do you like best about the product?
The features, the whole idea. The new UI is good.
What do you dislike about the product?
The time taken to login and slightly heavy login page taking time to load.
What problems is the product solving and how is that benefiting you?
debug, analysis of logs, troubleshooting.
Recommendations to others considering the product:
NA