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Reviews from AWS customer

2 AWS reviews
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External reviews

354 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Computer Software

Sumologic, real time log processing review

  • August 21, 2025
  • Review provided by G2

What do you like best about the product?
Good for real time log processing, easy to understand query language
What do you dislike about the product?
There is no option to go to the selected page, I have to click too many times
What problems is the product solving and how is that benefiting you?
Easy to debug with sumologic log processing, many filter availability sorts out unwanted logs.


    Mushraf H.

Sumo Logic: Solid observability, but costs pile up

  • August 21, 2025
  • Review provided by G2

What do you like best about the product?
Sumo Logic offers strong log analytics with wide integrations that make it easy to plug into existing systems.
What do you dislike about the product?
The platform gets expensive at scale, and query performance can lag with high-cardinality data.
What problems is the product solving and how is that benefiting you?
Sumo Logic helps centralize logs and provides useful insights for troubleshooting, improving visibility across services.


    Sai L.

Best for logs and finding Root cause for a problem

  • August 21, 2025
  • Review provided by G2

What do you like best about the product?
Interface is good and We can easily navigate through by filtering in search.
What do you dislike about the product?
Not many options in filters.
Alerts and AI rleated automations not supported
What problems is the product solving and how is that benefiting you?
It helps to check the logs quicker which helps in less turn around time during production issues.


    Program Development

Reliable Tool for Centralizing and Analyzing Logs

  • August 20, 2025
  • Review provided by G2

What do you like best about the product?
I like that Sumo Logic brings all my logs together. The search is quick, and it’s pretty simple to set up dashboards. It also connects easily with other tools we use.
What do you dislike about the product?
Sometimes Sumo Logic feels a bit slow loading large amounts of data, and it takes a while to get used to more advanced features. The pricing can also get high if you need to scale up.
What problems is the product solving and how is that benefiting you?
Sumo Logic solves issues with log management and security monitoring and provides real-time alerts.


    Computer & Network Security

It is Good and Friendly UI

  • July 30, 2025
  • Review provided by G2

What do you like best about the product?
Sumo Logic is helpful for real-time monitoring, log management, and security analytics. The main upsides include fast data insights, scalable cloud-native architecture, strong security features, and easy integration with many tools.
What do you dislike about the product?
Here are the main downsides of Sumo Logic:

Complex Query Language: Steep learning curve for writing complex queries.
Costly at Scale: Pricing can get expensive with high data volumes.
Limited Customization: Dashboards and alerts can be less flexible compared to some other tools.
What problems is the product solving and how is that benefiting you?
mentioned above


    Computer & Network Security

Helpful for logs and monitoring, but takes time to learn

  • July 29, 2025
  • Review provided by G2

What do you like best about the product?
It helps us track logs easily and monitor systems in real-time. Dashboards are good, and we can create custom views. Integration with other tools also works smoothly.
What do you dislike about the product?
Bit difficult to learn at first, especially the query part. UI can be confusing sometimes, and it's a bit costly for large data usage.
What problems is the product solving and how is that benefiting you?
It helps us find system errors and performance issues quickly. We use it for monitoring logs and getting alerts so we can fix problems before they affect users. Saves a lot of time for the team.


    Accounting

Real-time log analysis made easy with Sumo Logic

  • July 24, 2025
  • Review provided by G2

What do you like best about the product?
Sumo Logic’s real-time log processing and intuitive query language make it easy to monitor application performance and infrastructure health. I especially like the pre-built dashboards and visualizations for AWS and Kubernetes, which save a lot of setup time. The alerting system is reliable and helps detect anomalies quickly. Its scalability is also impressive, handling large volumes of log data with ease.
What do you dislike about the product?
The learning curve can be steep for beginners, especially when it comes to writing advanced queries and setting up complex alerts. The UI could be more responsive at times, especially when loading heavy dashboards. Also, pricing might be on the higher side for smaller teams or startups.
What problems is the product solving and how is that benefiting you?
Sumo Logic helps us centralize and analyze log data from various cloud services and on-prem systems in real time. This has significantly improved our ability to identify performance bottlenecks, detect security anomalies, and troubleshoot issues faster. The powerful search and alerting capabilities reduce downtime and improve incident response times, benefiting both our DevOps and security teams.


    Jayasurya K.

Great experience for finding logs in SumoLogic

  • April 18, 2025
  • Review provided by G2

What do you like best about the product?
It's really helpful for us in finding related logs from a pile of everything
What do you dislike about the product?
I didn't find anything bad to be disliking
What problems is the product solving and how is that benefiting you?
As I mentioned previously it helps us to analyse logs from various client environments and that helps to easily debug issues


    Retail

Real Time Monitoring and alerting for Mulesoft

  • April 15, 2025
  • Review provided by G2

What do you like best about the product?
We are using the on-prem Mulesoft as our integration platform. We have more than 200+ applications with millions of messages on a daily basis. We have integrated with Sumologic for log monitoring and real time alerts. We are able to setup alerting using the out of the box and also setup dashboards.
What do you dislike about the product?
Sometimes we have seen the log entries are getting duplicated and also the time stamps are mismatched with the source entries.
What problems is the product solving and how is that benefiting you?
We are using the on-prem Mulesoft as our integration platform. We have more than 200+ applications with millions of messages on a daily basis. We have integrated with Sumologic for log monitoring and real time alerts


    Education Management

My Three-Year Experience with Sumo Logic: Streamlining Log Management and Issue Resolution

  • March 28, 2025
  • Review provided by G2

What do you like best about the product?
I have been using Sumo Logic for the past three years, and in my experience, it has been highly effective in addressing issues across multiple environments. One of the main features I find impressive is its quick response time. For example, when we need to retrieve application logs from a server or container orchestration, we typically have to log into the container or server, locate the file path, and search for the relevant logs. However, with Sumo Logic, you can simply enter the error keyword or host details along with the error information and specify the time frame, and you’ll get all the relevant logs from the container within seconds. This is why I highly recommend Sumo Logic to others. Additionally, I’ve used the recently added Copilot feature, and my overall user experience has been excellent. I encourage Sumo Logic to continue integrating new features, such as enhanced error detection, i hope the customer support top be good at all.
What do you dislike about the product?
From a user's perspective, I believe Sumo Logic could improve its UI experience, as the current interface feels outdated and resembles an older application. In my personal experience, a more colorful and modern UI would attract more users and make the platform more enjoyable to use. While the features are excellent, the pricing could be a concern. Users often evaluate whether the cost is justified by the value provided, so ensuring a balance between price and functionality is key. A great customer experience can lead to higher satisfaction and attract more customers. Additionally, I suggest enhancing the onboarding process with more intuitive tutorials or guided workflows to help new users get started quickly. Another improvement could be faster load times for dashboards
What problems is the product solving and how is that benefiting you?
Over the past three years, I have been using the Sumo Logic application, which has significantly helped resolve numerous P1 issues, incidents, and other infrastructure and application problems. Sumo Logic has been particularly valuable in addressing customer-related issues that need to be fixed within SLA timeframes. In such cases, it is highly effective for identifying the issue, determining the root cause, and providing detailed insights. Based on my experience with production-related queries, Sumo Logic is extremely beneficial. We have integrated it with AWS, which simplifies log ingestion for our applications and enhances efficiency. Additionally, Sumo Logic’s custom query flexibility allows me to use regex-based field parsing and the query builder to extract specific data, such as error codes, enabling precise and efficient troubleshooting.