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External reviews

16 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Alexandru C.

A Comprehensive and User-Friendly Enterprise Search Solution

  • January 04, 2023
  • Review provided by G2

What do you like best about the product?
Comprehensive search capabilities: BA Insight's search platform, Search360, is designed to help organizations find and access the information they need quickly and easily. It includes features like natural language processing, faceted search, and content profiling, which can help users find relevant results more accurately.

Easy integration: BA Insight's products are designed to be easy to integrate with other systems and platforms, including popular enterprise software like Microsoft SharePoint and Salesforce. This makes it easy for organizations to incorporate the company's solutions into their existing workflows and processes.

Customization options: BA Insight's products are highly customizable, which means that organizations can tailor them to fit their specific needs and requirements. This can be especially helpful for organizations with complex or specialized information management needs.

User-friendly interface: BA Insight's products have user-friendly interfaces that are designed to be intuitive and easy to use. This can make it easier for users to get up and running with the company's solutions, and can help to increase adoption and usage within an organization.
What do you dislike about the product?
Cost: Enterprise search and information management solutions can be expensive, and BA Insight's products may not be the most cost-effective option for some organizations.

Complexity: Depending on an organization's specific needs and requirements, BA Insight's products may be more complex to set up and use than some other options on the market. This could require a significant investment of time and resources to get up and running with the company's solutions.

Limited capabilities: While BA Insight's products offer a range of features and capabilities, they may not be suitable for all organizations or all use cases. It's important to carefully evaluate the company's products to ensure that they meet your specific needs and requirements.

Compatibility issues: Like any software, BA Insight's products may not be compatible with all systems and platforms. This could be an issue for organizations that rely on specific technologies or have complex IT environments.
What problems is the product solving and how is that benefiting you?
Inefficient content management: Organizations that struggle with managing and organizing their content effectively may waste time and resources trying to locate and access the information they need. BA Insight's Longitude platform is designed to help organizations manage and govern their content more efficiently through features like content categorization, metadata management, and taxonomy development.

Complicated IT environments: Organizations with complex IT environments may have difficulty integrating new systems and software. BA Insight's products are designed to be easy to integrate with other systems and platforms, including popular enterprise software like Microsoft SharePoint and Salesforce. This can help to simplify the process of adding new solutions to an organization's IT landscape.

By helping organizations solve these and other business problems, BA Insight's products can potentially benefit users by making it easier for them to find and access the information they need and by helping them to manage and govern their content more effectively.


    Vishwam R.

Experts in Making Search Relevant and Actionable

  • December 04, 2022
  • Review provided by G2

What do you like best about the product?
The best thing at BA insight is they provide the best ways to search for the expected results.
What do you dislike about the product?
I dont really dislike any of the features as its a unique product
What problems is the product solving and how is that benefiting you?
The insights related to the different data sets help us to predict and estimate the outcomes


    Peni M.

BA Insight Result

  • November 24, 2022
  • Review provided by G2

What do you like best about the product?
Give many users (employees, visitors,customers) a search experience the right results
What do you dislike about the product?
Put and end to bad search experiences to many users
What problems is the product solving and how is that benefiting you?
Provide a search experience that is relevant, personalized and actionable to many users


    Darsh P.

Optimal performance

  • May 11, 2022
  • Review provided by G2

What do you like best about the product?
The UI is user-friendly with lots of features to optimize the time spent. Support is awesome
What do you dislike about the product?
Fewer features to monitor the past insights and constant alarm signals
What problems is the product solving and how is that benefiting you?
It is a great tool to provide good support to the ad campaigns, it also supports the video ads.
Recommendations to others considering the product:
A great tool to use, provides awesome features and support is really good


    Dave S.

SmartHub is a one-stop shop

  • July 08, 2021
  • Review provided by G2

What do you like best about the product?
SmartHub is an innovative platform that gives you round-the-clock access to your system applications. A hub serves as the nerve center of your home automation system and ties all of your devices together—a helpful and convenient form of technology. A system manager wherein you can manage and set up all your devices.
What do you dislike about the product?
Quite confusing to use at the start but manageable as you go on. Basic knowledge in computer set-ups and networking will be helpful too.
What problems is the product solving and how is that benefiting you?
The benefit of a separate, multi-purpose hub is so that you can control everything in a single app. So it's more of a luxury than a necessity. It makes life easier.
Recommendations to others considering the product:
I strongly recommend this product as it makes life easier and luxurious.


    Civil Engineering

SmartHub Review

  • February 23, 2021
  • Review provided by G2

What do you like best about the product?
SmartHub has a very inviting and professional interface. It is easy enough to use, advisable to go through training, but can be navigated without major complications even without so.
What do you dislike about the product?
The application sometimes lag or needs sometime to refresh. User Support needs to be more interactive, so far my experience was they can only be contacted via email and takes few days to resolve an issue (which is unacceptable for urgent submissions). Sometimes when attaching documents for resubmission, it gets repetitive (might be an application glitch).
What problems is the product solving and how is that benefiting you?
Document submissions are uncomplicated, the review process is also fast and it helps that the documents are easily traced.