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Celonis
What do you like best about the product?
The insights that Celonis gives us into our process.
What do you dislike about the product?
The lack of versioning in some aspects of the software, meaning that if you make a mistake in a data extraction it's not easy to go back to a working version.
What problems is the product solving and how is that benefiting you?
We are analysing our business to find out what we *actually* do, rather than what we *think* we do. This has given us insight into process failures.
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Process Mining "Rocket" Celonis - From Implementation to first business improvements within weeks
What do you like best about the product?
Easy to implement, unlimited possibilites, continous development of new features, user friendly interface, increasing community and last but not least, gaining massive transparency within your data.
What do you dislike about the product?
Hard to keep up with new features and possibilities in App store makes you feel like to miss opportunities. Service desk is sometimes slow in helping with issues.
What problems is the product solving and how is that benefiting you?
Improvement of your Order-to-Cash process, in particular reducing cancellation quote, throughput time and on-time delivery. Also better understanding of supply chain while using Purchase-to-pay process.
Recommendations to others considering the product:
It is not cheap, but worth the investment. Make sure your organisation is ready for some change management once Celonis is set up.
Perfect tool for dig into details and at the same time see processes / figures from higher level.
What do you like best about the product?
Any kind of process improvement can be easily identified by using Celonis. E.g. automation possibilities, risk minimalization, rework reduction, etc... Helps to make decision on lower and higher managerial level as well.
What do you dislike about the product?
If someone is not involved into Celonis implementation process, it takes more time and effort to really understand the meaning of Celonis. Later joined colleagues are sometimes missing "Help button". :-)
What problems is the product solving and how is that benefiting you?
Any kind of ad-hoc topic can be clarified immediately. Useful for post evaluation of a new system implementation. Spotting if any extraordinary event happens in a process --> action planning --> fixing. Support standardization approach by comparing different process flows. Perfect tool for decision making on every level (objective, clear, quantifiable).
Added value analysis
What do you like best about the product?
real-time updated charts and process explorer view
What do you dislike about the product?
too many tabs at the bottom of the analysis, the name of the data fields is the technical name which is not always known by common business users
What problems is the product solving and how is that benefiting you?
Working capital benefits, enabling entreprise data visibility
Excellent Process Mining Software
What do you like best about the product?
The ability to quickly visualize existing processes and view the different variants is key with this software. Particularly when working with Clients, the process and variant explorer captures most people's attention and instantly gives insight into areas that the business was unaware of! This software goes beyond the limitations of Visio and truly shows multiple dimensions that were difficult to see before.
What do you dislike about the product?
The only thing that I have been underwhelmed by was the process repository. I think the functionality that I was accustomed to in Visio made this a disappointment to me. It would not be my first choice for designing the process flow.
What problems is the product solving and how is that benefiting you?
The main problem that has consistently been solved with Celonis are identifying inefficiency in processes. No other software solution does this as seamlessly, making it very easy to digest. The benefits realized ranged from automation of processes, reduction in the timeline gap for communicating and follow-up within the workflow, and reduction in variations in the overall process.
Celonis Process Mining
What do you like best about the product?
Celonis is a potent tool that enables analysis to a deeper level with multiple connectivities.
What do you dislike about the product?
Experts must do the development and data model construction given the technical difficulty.
What problems is the product solving and how is that benefiting you?
Process optimization, identify bottlenecks and steps that could be enhanced (in the processes) as well as savings from avoiding deviations or unwanted scenarios.
Recommendations to others considering the product:
Customer service is a great feature. Consider including consultancy when implementing the tool.
Amazing and simplified process mining tool for process optimization
What do you like best about the product?
The following are the essential points in favor of this tool:-
Strong customer-centricity (e.g., Consulting)
Product functionality and performance
Continuous development of the products
Strong customer-centricity (e.g., Consulting)
Product functionality and performance
Continuous development of the products
What do you dislike about the product?
What isn't in the most likely favor of this tool is:-
PQL - requires better query builders that bring ease for the business users to build queries.
GUI - extending the drag and drop functionality to build analysis quicker and not have to write formulas to perform various calculations
PQL - requires better query builders that bring ease for the business users to build queries.
GUI - extending the drag and drop functionality to build analysis quicker and not have to write formulas to perform various calculations
What problems is the product solving and how is that benefiting you?
We analyze the client's finance-related pillars with Celonis. In addition, we use Celonis in order management, accounts payables, among other things. We are assessing the automation feasibility of workflows through Enterprise Management Platform solutions.
Tool for Data based Process Improvement and Execution
What do you like best about the product?
Easy to use interface.
Action engine to initiate actions on source system basec on data.
Process Simulation to create your digital process twin.
Support for machine learning.
Excellent data pipeline creation and ability to create data transformation and data model.
Can easily handle million of records without much lag.
Support for machine learning.
Ready to use business use case for faster value realization.
Action engine to initiate actions on source system basec on data.
Process Simulation to create your digital process twin.
Support for machine learning.
Excellent data pipeline creation and ability to create data transformation and data model.
Can easily handle million of records without much lag.
Support for machine learning.
Ready to use business use case for faster value realization.
What do you dislike about the product?
The cost of the product is high.
Celonis process mining is available only on cloud and hence sometimes certain set of customer do resist providing their data.
Celonis process mining is available only on cloud and hence sometimes certain set of customer do resist providing their data.
What problems is the product solving and how is that benefiting you?
We are using the tool to discover processes from event log available in IT systems.
Analyze business processes and their variants and identify process frictions and remove these frictions using Action Engine.
Create digital twin of business process and run simulations to validate results of process improvement oppurtunities.
Analyze business processes and their variants and identify process frictions and remove these frictions using Action Engine.
Create digital twin of business process and run simulations to validate results of process improvement oppurtunities.
Powerful practice, wonderful tool for this practice, need to be focus on business impact.
What do you like best about the product?
Practice itself. Focus on process "culture". Mix between tech and business. Focus on make easier implementation, even without IT.
What do you dislike about the product?
Need to be focus more on business activation. Distinguish from "standard" BI or datamining techniques
What problems is the product solving and how is that benefiting you?
Users capability, working model, IT integration, capacity.
Process Mining with Celonis become easier
What do you like best about the product?
. Great visibility into your organisation data
. Finding bottlenecks become easier
. Ease on creating analyses that could lead to big changes
. Way of reducing cost and reduce wastes
. Finding bottlenecks become easier
. Ease on creating analyses that could lead to big changes
. Way of reducing cost and reduce wastes
What do you dislike about the product?
. Lack of methodology already defined that shows the way.
What problems is the product solving and how is that benefiting you?
Improve business process agility
Improve business process outcomes
Create internal/operational efficiencies
Reduce time to market
Reduction of waste in the processes
Improve business process outcomes
Create internal/operational efficiencies
Reduce time to market
Reduction of waste in the processes
Recommendations to others considering the product:
Celonis provides a wide variety of solutions regarding process mining. They are always available to help you implement and change the culture in your company.
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