Celonis Platform
CelonisExternal reviews
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Nearly the ideal process mining tool
What do you like best about the product?
Celonis is a great platform for accelerating business processes by identifying and eliminating bottlenecks. It can manage a substantial volume of data, translate it into the information needed, and give automated steps required to speed up the process.
Compared to other tools, Celonis is more flexible and intuitive. We are able to do our own analyses and create our own KPIs.
Celonis offers a lot of educational resources and exposure to its ecosystem. For different employee levels, there are several certifications.
What do you dislike about the product?
The price of licenced products is high, and Celonis' task mining division is still far behind competitors in terms of efficiency.
Sometimes the implementation process takes longer than expected, and integrating into many systems might be challenging.
Finally, we need some good knowledge in SQL, even though it is a low code platform
Sometimes the implementation process takes longer than expected, and integrating into many systems might be challenging.
Finally, we need some good knowledge in SQL, even though it is a low code platform
What problems is the product solving and how is that benefiting you?
Celonis enables business optimization by offering end-to-end transparency.
Celonis helps to increase the SLA of the employees by Celonis's action engine.
By building a digital twin, Celonis enables us to improve the process in rea time.
Celonis helps to increase the SLA of the employees by Celonis's action engine.
By building a digital twin, Celonis enables us to improve the process in rea time.
User friendly and easy to learn
What do you like best about the product?
When comparing to other process mining tools available in markets such as SAP Signavio,QPR,IBM..etc, Celonis will be more easy to handle, For me the Analysis part is best because if I want to pinpoint on any activities and their outputs I can just work it out in component filter with just few lines of PQL queries so thats the which I like the best and the otherthing is their customers support we will get instant response from their customer support team which is also I think its best.
What do you dislike about the product?
For me dislikes,
i)Sometime it will failed to upload data.
ii)In Studio if we are working on view,skills or anything if we kept it idle for few minutes and working on someother it will continuously starts as to ask are you still editting? Which will be slightly annoying.
iii)There is no auto save option in studio we need to click on save,whenever we are shifting from one view to other while analysing if we forgot to save the datas will be lost.
i)Sometime it will failed to upload data.
ii)In Studio if we are working on view,skills or anything if we kept it idle for few minutes and working on someother it will continuously starts as to ask are you still editting? Which will be slightly annoying.
iii)There is no auto save option in studio we need to click on save,whenever we are shifting from one view to other while analysing if we forgot to save the datas will be lost.
What problems is the product solving and how is that benefiting you?
Celonis helps us to create an analysis of entire business process, So from this we can able to monitor our business and we can able to discover and pinpoint the exact bottleneck so by resolving them we can make the business cost effective and time effective
Celonis is the best Process Mining platform out there
What do you like best about the product?
Ease of Use, UI, Dashboards, Process Conformance view and easy to use action flows to create a Control Centre for any Business Process. Pretty easy to deep dive into the process with just few clicks.
What do you dislike about the product?
Celonis pricing is a bit on the more expensive side which creates barrier to entry a bit more difficult.
Process Connectors for multiple system processes will be a good to have.
Process Connectors for multiple system processes will be a good to have.
What problems is the product solving and how is that benefiting you?
Celonis is providing end to end visibility into the business process which allows to unlock optimization potential of the process.
It allows to create Digital Twin of the process which makes sure that the processes are optimized in real time.
It allows to create Digital Twin of the process which makes sure that the processes are optimized in real time.
Celonis-New era of process mining tools.
What do you like best about the product?
Celonis is an amazing platform to boost your business processes by identifying the execution gaps and resolving them. It can handle a huge amount of data and transform them into information required to smooth the execution of your business. it can also provide automated actions required to make the process run more efficiently. They also provide a free learning platform. There are certifications for different levels of employees. The dashboards are visually appealing and easy to use.
What do you dislike about the product?
Celonis being a powerful tool, It has its downsides too.
1. Difficult to learn and understand even though they provide a learning platform.
2. The time for implementation into the PROD environment is long.
3. Difficult to integrate into other applications.
1. Difficult to learn and understand even though they provide a learning platform.
2. The time for implementation into the PROD environment is long.
3. Difficult to integrate into other applications.
What problems is the product solving and how is that benefiting you?
I'm using Celonis for SAP ERP operations along with RPA tools for automation. The initial investment and effort were huge however the benefits realized were worth it. Once we added the logic behind for analysis it is easy to get the results in a few simple clicks in the future. It is quick and free of mistakes. The internal operations were more streamlined after celonis implementation which improved the operational efficiency and It increased business agility.
Recommendations to others considering the product:
It requires an act of courage to successfully implement celonis. It is a tough job initially but not an impossible job. it is suitable if the process volume is huge and the users involved in each hierarchy are more. Once we implement it there is no going back. It gives a positive direction to your business.
One Stop Solution
What do you like best about the product?
Best thing about the celenois is that it can perform multiple task and organization does not require multiple different tool, following are the features i like the most:
- Task Process Mining
- Machine Learning
- Data visualization
- Task Process Mining
- Machine Learning
- Data visualization
What do you dislike about the product?
Over all tool is excellent, However Ui can be improved and Visual loading in dashboards is taking longer time which is bit disappointing at time.
What problems is the product solving and how is that benefiting you?
Tool is being used by multiple team and able to solve the following problem:
- Task Mining and able to understand Automation opportunity
- Machine Learning model and monitoring of model are easier
- Dashboards and storytelling is intuitive and fantastic
- Task Mining and able to understand Automation opportunity
- Machine Learning model and monitoring of model are easier
- Dashboards and storytelling is intuitive and fantastic
Recommendations to others considering the product:
If organization wantsa to concentrate on process mining, Process mining, Machine learning and data visualization this is the tool which can boost to your organization.
Moreover celenois academy providing virutal pre-recorded training which can help the user to learn the tool
Moreover celenois academy providing virutal pre-recorded training which can help the user to learn the tool
as simple as one clic
What do you like best about the product?
is very easy to use and helps the org to analyze the root cause of the problems and take and inmidiate actions. I use process analysis and action engine. our process is improving.
What do you dislike about the product?
to be honest i like too much the tool as a user.
What problems is the product solving and how is that benefiting you?
late payments, early payments. benfits are in capital working
Celonis
What do you like best about the product?
The insights that Celonis gives us into our process.
What do you dislike about the product?
The lack of versioning in some aspects of the software, meaning that if you make a mistake in a data extraction it's not easy to go back to a working version.
What problems is the product solving and how is that benefiting you?
We are analysing our business to find out what we *actually* do, rather than what we *think* we do. This has given us insight into process failures.
Added value analysis
What do you like best about the product?
real-time updated charts and process explorer view
What do you dislike about the product?
too many tabs at the bottom of the analysis, the name of the data fields is the technical name which is not always known by common business users
What problems is the product solving and how is that benefiting you?
Working capital benefits, enabling entreprise data visibility
Celonis Process Mining
What do you like best about the product?
Celonis is a potent tool that enables analysis to a deeper level with multiple connectivities.
What do you dislike about the product?
Experts must do the development and data model construction given the technical difficulty.
What problems is the product solving and how is that benefiting you?
Process optimization, identify bottlenecks and steps that could be enhanced (in the processes) as well as savings from avoiding deviations or unwanted scenarios.
Recommendations to others considering the product:
Customer service is a great feature. Consider including consultancy when implementing the tool.
Powerful practice, wonderful tool for this practice, need to focus on business impact.
What do you like best about the product?
Practice itself. Focus on process "culture". Mix between tech and business. Focus on making implementation easier, even without IT.
What do you dislike about the product?
Focus more on business activation. Distinguish it from "standard" BI or data mining techniques.
What problems is the product solving and how is that benefiting you?
Users capability, working model, IT integration, capacity.
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