Celonis Platform
CelonisExternal reviews
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Process Mining with Celonis become easier
What do you like best about the product?
. Great visibility into your organisation data
. Finding bottlenecks become easier
. Ease on creating analyses that could lead to big changes
. Way of reducing cost and reduce wastes
. Finding bottlenecks become easier
. Ease on creating analyses that could lead to big changes
. Way of reducing cost and reduce wastes
What do you dislike about the product?
. Lack of methodology already defined that shows the way.
What problems is the product solving and how is that benefiting you?
Improve business process agility
Improve business process outcomes
Create internal/operational efficiencies
Reduce time to market
Reduction of waste in the processes
Improve business process outcomes
Create internal/operational efficiencies
Reduce time to market
Reduction of waste in the processes
Recommendations to others considering the product:
Celonis provides a wide variety of solutions regarding process mining. They are always available to help you implement and change the culture in your company.
Review of CVA working for SK Account
What do you like best about the product?
Great support Team.
Huge potential to find value in the business.
Potential to streamline and automate business processes.
Huge potential to find value in the business.
Potential to streamline and automate business processes.
What do you dislike about the product?
The huge amount of potential makes it difficult to get the business to focus on particular business cases.
User adoption is difficult without dedicating specific resources.
Sometimes analyses and connections can be difficult to configure quickly and properly.
User adoption is difficult without dedicating specific resources.
Sometimes analyses and connections can be difficult to configure quickly and properly.
What problems is the product solving and how is that benefiting you?
We focus mainly on the P2P and AP processes in the future and have started with minimal business cases. While benefits realized to date have not been very tangible, we have high hopes that with further implementation and expansion into the business a larger value will be realized.
Recommendations to others considering the product:
Have the discussion of dedicating resources and how you want to drive Celonis into the business early into your journey. Without the proper internal support or organization adoption is difficult.
Market Leading Process Mining Solution
What do you like best about the product?
It's very easy to spin up and create new process models. Great visualisation capability with Studio and Views. The Action Engine and Action Flow functionality makes Celonis unique and allows us to monitor inflight processes really well.
What do you dislike about the product?
It can sometimes be really tricky to certain charts that would be very easy to create in Tableau or Spotfire. It would also be nice to have functionality to be able to easily format components on a page (e.g. snap to grid, align etc.). We also get ad-hoc errors when loading our data models in Celonis which are often hard to understand the root cause of which can be frustrating.
What problems is the product solving and how is that benefiting you?
We are a process mining centre of excellence in our company and use Celonis across all parts of the business. We have worked with Finance, HR, Procurement, Ops and R&D. We are able to very quickly shine a light on how processes are being conducted and identify areas of non-compliance with the process and variant explorers and selection filters. We have also been using Celonis' CVA's to help us derive insights and value from the process models we have built. This has been really useful in helping us come up with tangible benefit calculations.
Celonis PoV
What do you like best about the product?
Over the past year, I got the chance to work on a Celonis kick-off implementation. The Software is very flexible and user-friendly. I received beneficial Celonis expert advice from Rei Otsuki. She was always there to support and guide us in the right direction.
What do you dislike about the product?
It will be great if Celonis can improve their concept for one-time data extracts. Although this is not the real power of the software, it will be beneficial to have an easy to handle one-time data extract process. That will definitely have a positive effect when proofing a value.
What problems is the product solving and how is that benefiting you?
We in Atos are just starting to implement process mining. The project's primary focus is to improve our internal processes for the key Domains O2C, P2P, P2O. No realized benefits yet.
Celonis driven insights
What do you like best about the product?
It is intuitive; the user gets an excellent interface, it is versatile and can be used either for process monitoring, standard template adherence, KPI reporting or more, we are only scratching the surface.
What do you dislike about the product?
Data consumption is hard to keep track of, need to spend more time than advertised actually to connect, and this is hard to explain to senior stakeholders after advertising how quickly the software connects via existing standard connectors.
What problems is the product solving and how is that benefiting you?
KPI Automation and Process conformance, use cases include First time Pass rate for POs, Reduce retrospective POs, Working Capital dashboards for Order To Cash and Requisition to Pay, Reduce Spare parts lead time and delivery accuracy with global suppliers.
Recommendations to others considering the product:
Recommend to start small, get senior stakeholders to support the initiative, demonstrate value and scale.
Once set up - the only way is up
What do you like best about the product?
- Celonis gives you the transparency of how your operational processes flow through the activities.
- You easily identify opportunities to optimize your operational processes, which leads to cost savings.
- Celonis can help you to prevent unwanted process flows, which leads to improved process compliance.
- Business users and analysts can easily set up new dashboards and process analysis with only a few clicks.
- You easily identify opportunities to optimize your operational processes, which leads to cost savings.
- Celonis can help you to prevent unwanted process flows, which leads to improved process compliance.
- Business users and analysts can easily set up new dashboards and process analysis with only a few clicks.
What do you dislike about the product?
It takes a lot of effort and time to set up the process model properly. But once the model stands, you will quickly see results. In addition, it can be quiet hard to bring the tool in an operational use on a daily basis. Creating new roles within the organization and building up know-how can be difficult and requires strong support from the management. Therefore, Celonis is willing to help in the internal communication and does advise when it comes to setting up a process mining organization within a company.
What problems is the product solving and how is that benefiting you?
We are analyzing the accounts payable process with Celonis to improve our productivity, cut costs and make sure that our processes are compliant with external and internal requirements.
A great technology that can do wonders in the right hands
What do you like best about the product?
Intuitive user interface, standout functionality when compared to other process mining solutions. Extremely versatile vis-a-vis it solutions for data extraction and automation of internal and external business functions.
What do you dislike about the product?
Some bugs have been reported by myself and others for YEARS and are still in the software. Fast paced development leaves its traces in the form of strange bugs or lack of functionality, that stand in stark contrast with the otherwise polished product.
What problems is the product solving and how is that benefiting you?
Process inefficiencies of any kind can be analyzed and abated, only limited by creativity and the willingness to actually change inefficient processes. Benefits can range from faster, more efficient and smoother processes to happier customers, to large amounts of savings. All dependent on the process.
Powerful platform with deep insights into your own data
What do you like best about the product?
More and more new features, lot of opportunities to automate stuff
What do you dislike about the product?
It is difficult to implement every problem in PQL
What problems is the product solving and how is that benefiting you?
Gaining deep insights into own process data
Look at your data in new ways
What do you like best about the product?
The flexibility of the dashboards makes "what if" discussions more productive. Celonis has enabled us to take a deeper dive into our processes and related data and find efficiencies hidden in our old, static reports.
What do you dislike about the product?
Some of our process flows have so many variables that it is difficult to identify the bottlenecks, even with Celonis process mapping.
What problems is the product solving and how is that benefiting you?
In the first six months, we've made business cases for several process automations using the Celonis process insights to justify the change. The process automations implemented are saving 200 hours of labor a month, and we expect to double that in the next six months.
Celonis Data tool
What do you like best about the product?
User friendly tool to perform data mining, process mining, visualizations and simulation of data
What do you dislike about the product?
Process workflows needs to be designed more detailed. This part is a very critical one business elevation
What problems is the product solving and how is that benefiting you?
Visualizations of the data gives more interest to work
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