Celonis Platform
CelonisExternal reviews
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Business Intelligence Manager
What do you like best about the product?
Intuitive in use for key / end-users
Data analysts can gather process performance and transform them into actionable insights
Data analysts can gather process performance and transform them into actionable insights
What do you dislike about the product?
We often find that data analysts needs to make extensive changes that data engineers can do easily; but in my view there should be not such a distinction. There are business users that can create dashboards; and there are technical users that can create / adjust the underlying models
What problems is the product solving and how is that benefiting you?
We have realized an estimated ~ 250k in benefits resulting from process optimization
We have a very complex process in place, across many silo's, which can now be monitored and improved upon from an end-to-end perspective
We have a very complex process in place, across many silo's, which can now be monitored and improved upon from an end-to-end perspective
Celonis - 4 years experience at a large automotive OEM
What do you like best about the product?
Great insights into our processes;
excellent usability;
fast and good customer support
excellent usability;
fast and good customer support
What do you dislike about the product?
Pricing sometimes not transparent enough.
What problems is the product solving and how is that benefiting you?
- insights into complex processes
- finding bottlenecks and problems in our processes
- significant measurable business values has been realized in production, development, customer support, finance and quality
- benefits are measurable and lasting
- finding bottlenecks and problems in our processes
- significant measurable business values has been realized in production, development, customer support, finance and quality
- benefits are measurable and lasting
Celonis Review
What do you like best about the product?
1. No system downtime
2. Celonis team's knowledge and expertise of product
3. Process Explorer and Action Engine for insights to enable process improvements
2. Celonis team's knowledge and expertise of product
3. Process Explorer and Action Engine for insights to enable process improvements
What do you dislike about the product?
Business challenge to find a super user who has both technical and process skills to utilize Celonis tool.
What problems is the product solving and how is that benefiting you?
DRO - (Days Receivable Outstanding)
-Detection of changes in payment behavior, signaling customers that could be managing cash flow
-Support and leverage for customer contract negotiations
-Allows analysis of major drivers without sifting through invoice-level data
-Detection of changes in payment behavior, signaling customers that could be managing cash flow
-Support and leverage for customer contract negotiations
-Allows analysis of major drivers without sifting through invoice-level data
Great software with weaknesses in customer support and usability
What do you like best about the product?
Market leader in process mining. Great visualization of process data and integration from data extraction to process automation.
What do you dislike about the product?
Very strong focus on new features mostly built for marketing—almost no focus on usability for data integration and building of analysis, automation steps, and so on. Customer voice is only heard if new and fancy features are the result not if the existing features could become better.
Support in case of errors is limited and some resulutions take ages because of the aforementioned reasons.
Also, too aggressive sales force.
Support in case of errors is limited and some resulutions take ages because of the aforementioned reasons.
Also, too aggressive sales force.
What problems is the product solving and how is that benefiting you?
Identification of process weaknesses and process waste. Remove "black boxes" in process analytics.
Excellent Application with a professional from Celonis
What do you like best about the product?
The capabilities Celonis with EMS will provide in future big benefits for our company.
The collaboration with Celonis CSM and the team is excellent
The collaboration with Celonis CSM and the team is excellent
What do you dislike about the product?
With many big datamodel the performance onPremis is suffering sometime
What problems is the product solving and how is that benefiting you?
In different process areas we are currently active.
OTD improvements, automation rate, electronic invoicing, touchless orders
OTD improvements, automation rate, electronic invoicing, touchless orders
Very Powerful Process Opitmization Tool
What do you like best about the product?
user-friendly and intuitive for easy analysis making
comparable easy programming language (PQL)
ready to use analysis component
easy data connection to most databases
comparable easy programming language (PQL)
ready to use analysis component
easy data connection to most databases
What do you dislike about the product?
sometimes hard to get insights into complex data models, could be easier to extract database tables to get a better overview
What problems is the product solving and how is that benefiting you?
We use it to visualize business processes and identify potential savings and optimizations. It results in instant monetary benefits for the company.
Celonis - innovative response
What do you like best about the product?
The overall experience and the fast evolvement of the application.
It is still finding the target scenario it wants to be placed in.
It is still finding the target scenario it wants to be placed in.
What do you dislike about the product?
The pricing model seems to be at the upper limit of the market.
What problems is the product solving and how is that benefiting you?
The transparency you can gain using this application is unique in the company.
Questions across process domains have been able to be answered using Celonis
Questions across process domains have been able to be answered using Celonis
Recommendations to others considering the product:
nothing to add
Using Celonis to proactively and accurately identify issues
What do you like best about the product?
The Action Engine is fantastic. The time between defining the requirements of a new needed signal and going live is shockingly short. Then, the immediate positive impact on the business of being able to proactively and accurately identify issues represented in data, using a user-friendly interface to investigate and act on the occurrence, and the ability to document the process and results are impressive.
What do you dislike about the product?
When several signals/alerts are raised by Celonis on a particular data set, the alerts/signals are static text vs. hyperlinks which would enable quicker navigation. Not having the ability to save heavily filtered views for future reuse is a time drain when starting a new work session.
What problems is the product solving and how is that benefiting you?
The proactive identification of potential issues so we can avoid negative impact in the business.
Recommendations to others considering the product:
It is a very impactful tool, and you will regularly come across new use cases to apply it to
Celonis is a Great tool for Data Mining and the Support is outstanding!
What do you like best about the product?
- It is easy to get started and use.
-Great Training program to get users up to speed on the software
- You are able to make a dashboard extremely fast and can add colors and different displays to the report
-Support team is outstanding and fast to respond to questions.
-Easy to navigate
-App store is helpful for getting started with the product
-Great Training program to get users up to speed on the software
- You are able to make a dashboard extremely fast and can add colors and different displays to the report
-Support team is outstanding and fast to respond to questions.
-Easy to navigate
-App store is helpful for getting started with the product
What do you dislike about the product?
-It doesn't have set variables and tries to link fields in the background which cause issues when adding fields together that use different tables.
-Can be difficult to add in Excel data if you are not database savy.
-Can be difficult to add in Excel data if you are not database savy.
What problems is the product solving and how is that benefiting you?
We are using Celonis to improve our production by narrowing in on batches and improve our production planning. We are also using it as a dashboard for quarterly reviews
Learning Celonis as an Analyst and Data Engineer
What do you like best about the product?
the UI is nice and easy to use, especially when building analyses. The LMS training tracks were also a good starting point and Celonis consultants were very helpful in building upon that knowledge and helping us with development and configuration.
What do you dislike about the product?
I don't like PQL that much - not a lot of training was offered around it in the LMS. I also wish there was some form of versioning since it's confusing not knowing when and who made recent changes to a data job or analysis
What problems is the product solving and how is that benefiting you?
Order to Invoice, Invoice to Cash, and Credit Management. I'm not too close to the business side of the project, but business feedback has been positive about the analyses we've built overall
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