Reviews from AWS Marketplace
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
External reviews are not included in the AWS star rating for the product.
Celonis - 4 years experience at a large automotive OEM
What do you like best about the product?
Great insights into our processes;
excellent usability;
fast and good customer support
excellent usability;
fast and good customer support
What do you dislike about the product?
Pricing sometimes not transparent enough.
What problems is the product solving and how is that benefiting you?
- insights into complex processes
- finding bottlenecks and problems in our processes
- significant measurable business values has been realized in production, development, customer support, finance and quality
- benefits are measurable and lasting
- finding bottlenecks and problems in our processes
- significant measurable business values has been realized in production, development, customer support, finance and quality
- benefits are measurable and lasting
- Leave a Comment |
- Mark review as helpful
Celonis Review
What do you like best about the product?
1. No system downtime
2. Celonis team's knowledge and expertise of product
3. Process Explorer and Action Engine for insights to enable process improvements
2. Celonis team's knowledge and expertise of product
3. Process Explorer and Action Engine for insights to enable process improvements
What do you dislike about the product?
Business challenge to find a super user who has both technical and process skills to utilize Celonis tool.
What problems is the product solving and how is that benefiting you?
DRO - (Days Receivable Outstanding)
-Detection of changes in payment behavior, signaling customers that could be managing cash flow
-Support and leverage for customer contract negotiations
-Allows analysis of major drivers without sifting through invoice-level data
-Detection of changes in payment behavior, signaling customers that could be managing cash flow
-Support and leverage for customer contract negotiations
-Allows analysis of major drivers without sifting through invoice-level data
Celonis is the king's way for process mining and improvement
What do you like best about the product?
It is not only the tool itself that convinces but also the people behind it.
• Online training with different tailored tracks
• Intuitive handling of the tool
• Quick customization of views, dashboards, KPIs without extensive programming knowledge
• A level of transparency that you will never get like this
• Building a community with experience sharing between companies and other enthusiasts
• Excellent support (fast, professional)
• Constantly something new is added (app, function)
• Customer satisfaction as the primary goal
• Analysis options with different jumps and on the fly filtering options e.g., by specific activities, customer, sales, period
• Online training with different tailored tracks
• Intuitive handling of the tool
• Quick customization of views, dashboards, KPIs without extensive programming knowledge
• A level of transparency that you will never get like this
• Building a community with experience sharing between companies and other enthusiasts
• Excellent support (fast, professional)
• Constantly something new is added (app, function)
• Customer satisfaction as the primary goal
• Analysis options with different jumps and on the fly filtering options e.g., by specific activities, customer, sales, period
What do you dislike about the product?
Nothing of great importance - navigation on the homepage is in some places difficult to get used to
More freedom in visualization presentation
More administrative overviews, e.g., increasing data consumption based on timeline
More freedom in visualization presentation
More administrative overviews, e.g., increasing data consumption based on timeline
What problems is the product solving and how is that benefiting you?
Transparency and process discovery for historically grown O2C process
Increase automation rate, uncovering supposed automation
Decrease rework rate
Shared, cross-departmental and cross-regional view of the process
Increase automation rate, uncovering supposed automation
Decrease rework rate
Shared, cross-departmental and cross-regional view of the process
Recommendations to others considering the product:
During implementation, all persons involved must commit to this and take time.
Each person must complete their training.
Commitment from the top is essential so that everyone is pulling in the same direction.
Each person must complete their training.
Commitment from the top is essential so that everyone is pulling in the same direction.
interesting possibilities - good marketing - technical issues
What do you like best about the product?
- interesting possibilities to get insights into processes and root causes
- powerful engine, good base for a really good product -> but big potential open
- good community building/marketing
- some teams and counterparts are very helpful and its fun to work with them
- powerful engine, good base for a really good product -> but big potential open
- good community building/marketing
- some teams and counterparts are very helpful and its fun to work with them
What do you dislike about the product?
technical issues - more or less only fast forward in new topics without completed well working solutions
some times you may feel like a test subject
most effects only when customer is creating pressure
most project plans are heavely delayed
frontend design possibilities are too low and limited
working with the boards and apps is for endusers not very flexible
some times you may feel like a test subject
most effects only when customer is creating pressure
most project plans are heavely delayed
frontend design possibilities are too low and limited
working with the boards and apps is for endusers not very flexible
What problems is the product solving and how is that benefiting you?
solving problems? to work with Celonis as we want to is the biggest topic to solve
rest is confidential
rest is confidential
Recommendations to others considering the product:
-
easy analyses from business processes and automation of unnecessary tasks
What do you like best about the product?
the analysis of key figures is helpful. Where there was previously a great deal of effort in calculating the key figures, it is evaluated in just a few steps with Celonis.
In Celonis I can link my analysis results directly to an automation in order to improve my key figures.
In Celonis I can link my analysis results directly to an automation in order to improve my key figures.
What do you dislike about the product?
weniger hilfreich an Celonis ist die Tatsache, dass meine Prozesswolke sehr schnell zu einem unübersichtlichen Knäuel wird.
Wenn ich im Studio eine Automatisierung starte und sie nicht erfolgreich durchläuft, bekomme ich oft eine nicht aussagekräftige Fehlermeldung, woran es im Moment noch scheitert.
Wenn ich im Studio eine Automatisierung starte und sie nicht erfolgreich durchläuft, bekomme ich oft eine nicht aussagekräftige Fehlermeldung, woran es im Moment noch scheitert.
What problems is the product solving and how is that benefiting you?
So far, I have analyzed the SAP processes well and identify which employees carry out which work steps frequently or less frequently.
Recommendations to others considering the product:
Mit den training tracks kann man sich gut in das Programm einarbeiten, um direkt mit der Arbebit loszulegen.
Wer das Studio und das Machine Learning nutzen möchte, sollte etwas mehr Zeit zum Verständnis einplanen.
Wer das Studio und das Machine Learning nutzen möchte, sollte etwas mehr Zeit zum Verständnis einplanen.
Smart and Connected Tool to assist processes within the company
What do you like best about the product?
The way how systems are connected and can interact is a huge advantage.
What do you dislike about the product?
Sometimes the documentation or the training tracks use depreciated methods or are not at the current level.
What problems is the product solving and how is that benefiting you?
Celonis helps to assist in some departments with finding information and with automating processes.
Recommendations to others considering the product:
Make use of the training tracks. Most of them work well and are a great way to get started and familiar with most of the important tools.
Great software with weaknesses in customer support and usability
What do you like best about the product?
Market leader in process mining. Great visualization of process data and integration from data extraction to process automation.
What do you dislike about the product?
Very strong focus on new features mostly built for marketing—almost no focus on usability for data integration and building of analysis, automation steps, and so on. Customer voice is only heard if new and fancy features are the result not if the existing features could become better.
Support in case of errors is limited and some resulutions take ages because of the aforementioned reasons.
Also, too aggressive sales force.
Support in case of errors is limited and some resulutions take ages because of the aforementioned reasons.
Also, too aggressive sales force.
What problems is the product solving and how is that benefiting you?
Identification of process weaknesses and process waste. Remove "black boxes" in process analytics.
Excellent Application with a professional from Celonis
What do you like best about the product?
The capabilities Celonis with EMS will provide in future big benefits for our company.
The collaboration with Celonis CSM and the team is excellent
The collaboration with Celonis CSM and the team is excellent
What do you dislike about the product?
With many big datamodel the performance onPremis is suffering sometime
What problems is the product solving and how is that benefiting you?
In different process areas we are currently active.
OTD improvements, automation rate, electronic invoicing, touchless orders
OTD improvements, automation rate, electronic invoicing, touchless orders
Process in Warranty
What do you like best about the product?
Celonis-Process Mining ist eine analytische Disziplin zum Aufdecken von Geschäftsprozessen. Process Mining basiert auf faktenbasierten tasächlichen Daten.
What do you dislike about the product?
Keine Bemerkungen oder Anregungen was nicht funktioniert
What problems is the product solving and how is that benefiting you?
Umsetzung Prozessübersicht im Geschäftsproess( Teilprozessschritte und Abläufe die inkonsisten aufweisen)
Celonis helped us measure the unmeasurable
What do you like best about the product?
Within months we were able to visualize our true process and start measuring aspects around our process that we have never been able to before. Celonis has pre-built apps that allow for quick and easy implementation, leading us to many quick realizations/wins from the beginning. The user interface is easy to use and will enable us to drill down into data that would typically take us weeks.
What do you dislike about the product?
There hasn't been much to dislike so far. One of our challenges is allowing the users to set up their own views by using the bookmarks. The bookmarks are great, but if you move or replace a workbook, the bookmarks are wiped.
What problems is the product solving and how is that benefiting you?
We're able to reduce the time investigating the assumptions about our process and more time showing the value of what fixing the process would do for our teams. We've put real numbers behind our initiatives for delivery blocks and automated order entry and can quickly track and control our improvements.
showing 141 - 150