Celonis Platform
CelonisExternal reviews
344 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Ability to view process, alongside metrics/KPI's & underlying data, is true value realization
What do you like best about the product?
As title suggest, Celonis is powerful in identification of root cause of issue, thereby exposing process gaps and showing the opportunities for improvement. While traditional BI tools are in retrospect, capability to refresh with near real time data & visualize the bottleneck is useful. Also, product is now trying to center itself on action (rather than just reflecting the issue)
What do you dislike about the product?
In enterprise setup, ease with which it can interact with other applications or authentications (Kerberos support) can be improved, so that it can be adopted in scale in larger organizations
What problems is the product solving and how is that benefiting you?
Process Transparency, Root Cause Identification , Metric generation. While we are still early in the journey, we are using this as catalyst for data driven decision making system.
Recommendations to others considering the product:
While you might be skeptical of the benefits, as long as you have data foot print in some shape/ form, that can be transformed & used, it is worth trying this journey. We had initial doubts on quality of data. However, as long as you have activities & time stamps in good form, the results would be beneficial
Uncovering great insights
What do you like best about the product?
Celonis ability to visualize the entire process flow and show hidden inefficiencies underlying within various data sets is absolutely amazing. Its a next gen tool to not only uncover potential friction points but also helps in generating insights to drive improvements.
What do you dislike about the product?
Improvements can be made to the dashboards.
What problems is the product solving and how is that benefiting you?
Celonis is enabling us to drive multiple transformation initiatives in different streams and across industries. Attaining full transparency around underlying processes have resulted in optimizing efficiency and improved customer experience.
Powerful software and company bringing technology and methodology to improve processes
What do you like best about the product?
Celonis put process mining on the map, globally. Celonis grew from process discovery to analysis, to conformance, to enhancement and is now expanding fast to become a one-stop shop for complete process management.
What do you dislike about the product?
Licensing model; need to buy new functionality separately
What problems is the product solving and how is that benefiting you?
Allowing process experts to visualize, analyze, improve and monitor processes end-to-end, across departments; triggering improvement actions, engaging process experts and owners.
Easy to use, great performance
What do you like best about the product?
Strong functionality, performance, easy to use
What do you dislike about the product?
Dashboard functionality is okay, but not great,
What problems is the product solving and how is that benefiting you?
Consolidation of processes
identifying bottlenecks
Reduce process risk
identifying bottlenecks
Reduce process risk
Our experience of using Celonis for AP process mining has been very exciting.
What do you like best about the product?
Quick and easy way of analyzing data and identifying outliers
What do you dislike about the product?
Integrating multiple applications for creating one process flow
What problems is the product solving and how is that benefiting you?
For AP process; Improving cash discount capture has been a good win
The current experience are very good
What do you like best about the product?
analysis in short time
good overview about the processes
flexible system to create your own analysis
good overview about the processes
flexible system to create your own analysis
What do you dislike about the product?
in the beginning the number is overwhelming
What problems is the product solving and how is that benefiting you?
reduction of blocks in the order
reduce the manual work
reduce the manual work
Recommendations to others considering the product:
very good system, easy to use and the effect is great
very powerfull tool for process analyses
What do you like best about the product?
Very userfriendly. Helpfull for process analyses
What do you dislike about the product?
High Costs concerning Cloud Space and License
What problems is the product solving and how is that benefiting you?
Creating high tranparency in our business processes. Discover inefficiencies.
Process Mining in Medical Device Manufacturer
What do you like best about the product?
Once we get data, we can quickly model the process and leverage pre existing analysis to shorten our time to value.
What do you dislike about the product?
Takes alot of time to internally get data. Cannot simulate changes or improvements
What problems is the product solving and how is that benefiting you?
Order to Cash, Procure to Pay, SFDC Case Management, Manufacturing. We've been able to find inefficiencies in our processes and specific team based improvement plans
Recommendations to others considering the product:
Need to take into account the internal change management, long term improvement efforts and how to get data prior to starting process mining.
Excellent customer experience, both with the use of software and Celonis team support.
What do you like best about the product?
Very good experience both with the use of the software and with the support of the celonis team. The team is always available to help in whatever is necessary, from the first steps to the most complex developments, always involving a lot of professionalism, wisdom and commitment.
What do you dislike about the product?
The complexity of development of some analysis and PQL formulas.
What problems is the product solving and how is that benefiting you?
We can have a friendly view of our processes in an integrated way, which helps us make decisions to improve our processes and gain more productivity. In addition, we configure e-mail alerts sent directly by the Celonis software whenever a pre-established condition is reached, helping in quick decision-making, mitigating some bottlenecks in the process.
And with the online interface, we can keep up with our process from whatever we are.
And with the online interface, we can keep up with our process from whatever we are.
Supports full transparency on process performance and improvement potential
What do you like best about the product?
Can analyze and integrate process data without expensive interfacing
What do you dislike about the product?
the process explorer. It should be much more matured in terms of showing clearly (aggregated bottlenecks) regarding the Process Domain Performance (KPI's) . It also should be limited to process variation as the number of activities, not the number of connections necessarily, or it should be possible that an easy filter can be applied to deselect certain process activity characteristics (select/deselect SOX activities, standard process activities, commercial activities, quality activities , etc.)
What problems is the product solving and how is that benefiting you?
Process Performance monitoring on ERP processes (O2C, P2P, AP, AR, INV, PROD) SNOW, SFDC, MES.
Improvements: Customer Lead Time, ITO, AP on time payments and process efficiency, customer complaints handling, etc. In roll-out: Footprint analysis, E2E supply chain improvements.
Improvements: Customer Lead Time, ITO, AP on time payments and process efficiency, customer complaints handling, etc. In roll-out: Footprint analysis, E2E supply chain improvements.
Recommendations to others considering the product:
1) define clear business goals/objectives. 2) set up a clear governance structure. 3) secure top executive sponsor. 4) build strong technical competence with experienced people. 5) ensure Business and IT alignment on long term goals. 6) set up multidisciplinary team with domain experts on Business Processes, Applications and Data & Analytics .
showing 151 - 160