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Celonis from POC to Fully Live
What do you like best about the product?
Professional Company with a complete spectrum of available resources from Technical to specific Business needs covering the full life cycle of the implementation.
What do you dislike about the product?
Lack of system back up in case of issues.
What problems is the product solving and how is that benefiting you?
Business process monitoring to define exceptions to the standard approved process.
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Celonis Process Mining - SAP O2C Process
What do you like best about the product?
Very powerful Process Mining tool for Advanced Process Analytics. Fast visualisation of "as is" process. Nice and user friendly interface. Ability to easily detect bottlenecks, rework, inefficiencies, conformance deviations in the process and present it in a simple way to all relevant stakeholders. Excellent Enterprise Class Support and helpful Account Managers. Additional capabilities that differentiate Celonis from other vendors (export as BPMN, workflow automation, Task Mining module, smart triggering of the RPA bots from all major vendors, EMS, Machine Learning Workbench are some to mention).
What do you dislike about the product?
Licencing price (Because we can't afford it for every process)
What problems is the product solving and how is that benefiting you?
-Getting O2C process transparency
-Better understanding of the process
-Reduction of Cash Conversion Cycle time (increase cash flow)
-Intelligence where to make organisational changes
-Business Analysis for the potential for RPA
-Better understanding of the process
-Reduction of Cash Conversion Cycle time (increase cash flow)
-Intelligence where to make organisational changes
-Business Analysis for the potential for RPA
Recommendations to others considering the product:
-Make sure you take SaaS option
-Ensure data availability early on
-Define Key users and groups early on
-Ensure data availability early on
-Define Key users and groups early on
Celonis is a great tool in Order to Cash process mining.
What do you like best about the product?
The flexibility under the analysis is really incredible. Even though the tool has a lot of differents conection, it's very frectionless. But is import to know what is the best information of your process for you get the best from the Celonis.
What do you dislike about the product?
The vision of information is a little bit limited. But with the demo of Business View I think it could be better.
What problems is the product solving and how is that benefiting you?
Automated processes and visibility.
A modern system supporting several pillars that companies seek for
What do you like best about the product?
Celonis is very intuitive and user-friendly which certainly helps during onboarding process. As a person unfamiliar with any reporting/ analytical language (nor PQL), I was able to construct pretty complex analysis, surprisingly quickly! Of course, I did it with precious support of Celonis team, PQL library and the community forum - I find these sources extremely helpful. Even though I'm only starting to discover the Action Engine and Process Automation segments, I see great potential in them - especially when I consider the fact that I can develop improvements myself. What I also appreciate in Celonis is that it's very stable, I've never experienced any system break-down. Overall, Celonis gives the unique experience of transparent visibility of the digital footprint which is simply amazing.
What do you dislike about the product?
The only downside that I can think of is that Celonis doesn't have any limited UI version that could be used to share selected information with external stakeholders.
What problems is the product solving and how is that benefiting you?
Celonis provides me visibility of digital footprints that I didn't have before, providing along the process duration which eventually lets me decide which processes need to be optimized. It allows me to analyze big set of data in an effective way. Most importantly, it allows me develop automation initiatives that optimize the processes.
Recommendations to others considering the product:
Take your time to discover Celonis to make the most of it.
Excellent Process Mining tool
What do you like best about the product?
The interface, training and technical help is excellent.
What do you dislike about the product?
Inability to create data elements by integrating fields from the data model in the UI.
What problems is the product solving and how is that benefiting you?
P2P process mapping, variant identification and investigating process reliability.
Leading the implementation of Celonis process mining to improve our business efficiencies
What do you like best about the product?
Ability to visualize business processes and identify opportunities for efficiencies
What do you dislike about the product?
It can be challenging to change company culture and practice value realization.
What problems is the product solving and how is that benefiting you?
We're currently implementing and reviewing our procure to pay, accounts payable, order to cash, and plan to manufacture processes. At this time, an immediate benefit is that our internal audit team has saved audit time by building dashboards in Celonis for procure to pay and accounts payable.
Recommendations to others considering the product:
Identify key resources who can dedicate time and energy to validate the data and to help with implementing into the company culture.
Celonis quickly revealed the complexity of our Order to Cash and AR processes.
What do you like best about the product?
Once enabled, the Celonis process mapping technology allows for visualizing detailed process flows, identification of key bottlenecks, and KPI creation. It would have taken a team of experts multiple weeks to outline the top value streams for a process such as Order to Cash, and we still would not have had the residence time in each step. Celonis does it all.
What do you dislike about the product?
Any customization of your ERP system will require additional tables to be pulled and integrated into the process being mapped; a true mapping of a process will take considerably more time for those with heavy ERP customization.
What problems is the product solving and how is that benefiting you?
We didn't know what we didn't know about our O2C and AR processes, so the first benefit was understanding the complexity of these initial processes. We quickly identified and have realized value in AR on unearned early payment discounts and supplier financing opportunities. Within O2C, we are pursuing opportunities identified around order blocks and holds to reduce the overall O2C cycle.
Recommendations to others considering the product:
Highly recommend if you wish to learn how complex "simple" processes such as O2C, AR, P2P, AP, and more are within your company.
Celonis, more than analyzing the current process. It is a platform for process improvement
What do you like best about the product?
Changes or customizing of the process analytics definitions can be done rapidly and verified with the whole dataset without the IT department.
Implementation time is very short.
In our company, it was not possible to have one overview about detail scheduling and the process from the production order handling until the usage decision and later on to the delivery.
The system structure with 4 different SAP systems avoid benchmark between the production locations.
In the beginning it was very difficult because we had to get used to the functionality of the tool first.
The product itself is great and already in standard implementation does provide excellent inside into processes and non-expected outcome.
Implementation time is very short.
In our company, it was not possible to have one overview about detail scheduling and the process from the production order handling until the usage decision and later on to the delivery.
The system structure with 4 different SAP systems avoid benchmark between the production locations.
In the beginning it was very difficult because we had to get used to the functionality of the tool first.
The product itself is great and already in standard implementation does provide excellent inside into processes and non-expected outcome.
What do you dislike about the product?
Sometimes I need more personally contact.(F2F)
Hard to keep track If you don't spend your full working day with Celonis.
Hard to keep track If you don't spend your full working day with Celonis.
What problems is the product solving and how is that benefiting you?
The Tool is used in the company in the past only for financial analyses and some cases in the supply chain.
We have the situation, that we have to harmonize our processes in the production but we doesn`t have a complete overview about all production sites worldwide.
The data mining and the Harmonization from the processes is the key to change from the current SAP R3 system to the S4 Hana system.
We want to use the tool to avoid / reduce variances in the future.
We have the situation, that we have to harmonize our processes in the production but we doesn`t have a complete overview about all production sites worldwide.
The data mining and the Harmonization from the processes is the key to change from the current SAP R3 system to the S4 Hana system.
We want to use the tool to avoid / reduce variances in the future.
Innovative, but less stable.
What do you like best about the product?
Innovation of new Ideas and Implementation
What do you dislike about the product?
Stability and development structure of Celonis.
What problems is the product solving and how is that benefiting you?
Analysis and structure of Process get very clear. Problems within Process flow can be analysed
Depending on the component they are more (Process Analytics) or less (Business Views) user-friendly.
What do you like best about the product?
Quick insights for relevant KPIs in Celonis.
What do you dislike about the product?
I do not like the fact that these reports/dashboards cannot be exported automatically on regular basis as a pdf-file to some email-address recipient.
What problems is the product solving and how is that benefiting you?
Mostly working with FI-area, so I am identifying vendors "with problems" and try to find a reason for non-touchless posting, for instance.
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