We use the solution for procure to pay, order to cash, and warehouse management. Essentially, we utilized OCPM model, which facilitated the connection of three distinct processes. By linking these processes, we were able to identify inefficiencies across the entire workflow, spanning from warehousing to account payable and order to cash. The process of connecting these three processes took approximately three months. Subsequently, we achieved a value realization of around 15 million dollars in monetary terms.
Celonis Platform
CelonisExternal reviews
344 reviews
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Powerful visualiation and process mining tool
What do you like best about the product?
The amount of information provided automatically when data model is built is very good. It shows the process flow graph and various process flows which can be analysed to draw in deepth insights which isn't possible using traditional data visualization tools like tableau or powerBI. Data can be extracted and stored on Celonis cloud which is useful when creating views and transformations. Ease of Implementation is high. Data integration is smooth.
What do you dislike about the product?
Too much information is tough to process for non technical people. Learning curve is bit high compared to traditional data visualization tools. Bit slow when using huge amounts of data like >10TB. Little hectic process to implement real-time data analysis.
What problems is the product solving and how is that benefiting you?
Celonis helped to solve many business problems as it has in built process explorer and variant explorer. Helped to acheive better profits in targeted processes. Helped to indentify key areas or nodes which needed new definitions and new decision nodes.
Best in class for process mining
What do you like best about the product?
Data extraction and visualisation mechanism
Very easy to use and intuitive dashboard
Lots of automations and customisation
Kpi and best practices insights
Provides visualisation of process steps and provide RCA
Very easy to use and intuitive dashboard
Lots of automations and customisation
Kpi and best practices insights
Provides visualisation of process steps and provide RCA
What do you dislike about the product?
Frame sizing
Not good editor for developers
Loading time is bit higher
Not good editor for developers
Loading time is bit higher
What problems is the product solving and how is that benefiting you?
Provide structured process insights with clear visualisations. Lots of apps to solve real challenges
Great User Interface
What do you like best about the product?
I will say the Supply chain management is great
What do you dislike about the product?
The cost of the software is too high I believe it should be reduced
What problems is the product solving and how is that benefiting you?
Its help in optimizing my prductivity
Very helpful and useful for me, I got a lot of help and saved my time.
What do you like best about the product?
The solutions provided by celonis around data processing is one of the best thing I have ever liked about it. Apart from that the software assistant had helped alot in my problem solving and design.
Saap is also one of the most useful part about celonis. It is more useful for business processes.
Saap is also one of the most useful part about celonis. It is more useful for business processes.
What do you dislike about the product?
So far I haven't found any issues related to my issues in celonis but the presence of celonis is very less known among the people using such platform and services. In my views celonis must try make a greater reach.
A good services might be more useful for those who need it. Use of different social platforms may help in sorting out this concern.
A good services might be more useful for those who need it. Use of different social platforms may help in sorting out this concern.
What problems is the product solving and how is that benefiting you?
Data extraction
This tool is good and has helped us realize good value .
What do you like best about the product?
This tool is good and has helped us realize good value by optimizing a lot of processes.its help us understand the process issues in supply. Improving the process at core level has been achieved using Celonis.
What do you dislike about the product?
There are performance issues and basic functions that are available in excel that are not part of the tool which would be helpful. There is no loop function.
What problems is the product solving and how is that benefiting you?
It has also helped us understand the process issues in supply chain and manufacturing which indirectly impact the purchasing and selling of goods
It was quite good experience still i believe there is room for improvement
What do you like best about the product?
it is easy to find what is the cause of things, it helps to really solve the problems insted of beating around the bush
What do you dislike about the product?
the support process is not good.and also admin should have a option to see as other user
What problems is the product solving and how is that benefiting you?
decision making
Efficient, ease of use and increased productivity.
What do you like best about the product?
Celonis is best known for its powerful process mining capabilities, which allow businesses to visualize, analyze, and optimize their processes. The most helpful aspect of Celonis is its ability to provide real-time insights and data-driven recommendations, enabling companies to identify inefficiencies and areas for improvement. The upsides include enhanced operational efficiency, improved decision-making, and the ability to uncover hidden bottlenecks and compliance issues.
What do you dislike about the product?
One potential downside of Celonis is its complexity and steep learning curve, which can make it challenging for new users to fully leverage its capabilities. Also, the implementation process can be resource-intensive and time-consuming. however, i feel the cost of the software to be prohibitive, particularly for smaller businesses.
What problems is the product solving and how is that benefiting you?
Celonis provide a data driven analysis. It is flexible, time saving and cost effective.
Celonis is good
What do you like best about the product?
The professional service it provides is top notch
What do you dislike about the product?
The customer service could be better. It could be improved.
What problems is the product solving and how is that benefiting you?
Celonis helped me in faster turnaround time in sales analytics
A stable solution for procure to pay, order to cash, and warehouse management
What is our primary use case?
What is most valuable?
Celonis has robust process mining capabilities, conducted thousands of successful implementations across various clients. Currently, Celonis offers not only process mining but also process modeling within its suite of tools. Their approach has evolved from case-centric process mining to OCPM, which represents a different paradigm in the field. This shift to OCPM has been successful for Celonis, allowing for more effective analysis and optimization of processes.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
Celonis is known for its stability and scalability. It seamlessly integrates with various tools, including RPA tools, and offers a user-friendly interface, making it easier to use compared to some other products. However, the claim that SAP products have less ability to integrate heterogeneous systems compared to SolarWinds is inaccurate. Both Celonis and SolarWinds have the capability to integrate with a variety of systems, including SAP, Oracle, JD Edwards, and Salesforce. Additionally, both companies provide technical documentation to guide users through the integration process.
30 people are engaged with the solution.
How are customer service and support?
We primarily reached out to Celonis when encountering issues or when we needed to activate specific features that we were entitled to but were not enabled by default. In these cases, we contacted Celonis technical or customer support for assistance.
How was the initial setup?
Celonis is simple to use, but OCPM requires a deeper understanding from the business. It can be a bit complicated to use. Overall, the platform is very intuitive. It has aided us in coding and building views in one and a half to two months, making it very user-friendly for us.
What's my experience with pricing, setup cost, and licensing?
Celonis is expensive but it depends on the deals. If Celonis's market strategy is more aligned with providing a lot of discounts, then it's a very complicated pricing strategy. Typically, partners are entitled to some credit points.
What other advice do I have?
The mining capability of Celonis is very mature compared to other products.
Celonis is certified with numerous major compliance verifications. As a tool, it boasts close to 40 certifications, including GDPR, ISO, and COSO. Additionally, it is SOC 2 compliant.
First of all, Celonis is a good tool for process mining. Companies planning to implement Celonis or purchase a license, they need to first determine their strategy for utilizing it. Simply using Celonis as a platform may not yield significant results. To maximize value, they should consider leveraging Celonis' Value Accelerators. If they aim to identify and address inefficiencies, it's essential to quantify them. Celonis can assist in quantifying various inefficiencies and automating processes to mitigate them, resulting in tangible savings. For instance, in a procure-to-pay process, increasing realized cash discounts from five percent to ten percent can lead to substantial savings. Similarly, parameters like accounts receivable turnover can be measured, offering a promising return on investment or license purchase.
Celonis utilizes PIG with AI capabilities to develop Copilot, a tool aimed at providing insightful analysis by interpreting user commands such as querying specific KPIs. This system is efficient in generating alarms on the backend and producing matrices based on user inputs.
Overall, I rate the solution a nine out of ten.
Great experience
What do you like best about the product?
It is really user friendly and easy to use
What do you dislike about the product?
It must have a great technical knowledge of the ERP tables to be able to extract the correct information, perhaps a glossary could be offered with the main data tables of the main ERPs
What problems is the product solving and how is that benefiting you?
Celonis has allowed us to optimize purchasing processes, accounts payable, collections, inventories, helping us to understand bottlenecks, adequate inventory levels and even improve our data management
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