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Cordial

Cordial | 1

Reviews from AWS Marketplace

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External reviews

47 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Retail

Great service with many features and helpful employees

  • January 11, 2024
  • Review provided by G2

What do you like best about the product?
The willingness from the Cordial team to help us with complex projects.
What do you dislike about the product?
There are a few featuers that are not yet avaiable in an auomtated way such as DOW and TOD optimization.
What problems is the product solving and how is that benefiting you?
We send transactional, triggered and promotional emails to our subcribers using Cordial. They have assisted us in using best practices to bucket our subscriber list and target audiences accordingly to increase CTR and CVR.


    madeline h.

Cordial - Tailor to your liking

  • December 15, 2023
  • Review verified by G2

What do you like best about the product?
I like best that I can come to my cordial team with ideas for new automations, blocks, anything, and they will be able to make something specific for my needs.
What do you dislike about the product?
I dislike how often I run into problems with some of these blocks whether they not be compatible with others or what have you.
What problems is the product solving and how is that benefiting you?
Being able to use push and email notifications within the same customer journey.


    Mudit V.

Efficient and potential tool for empowering email marketing automation

  • August 17, 2023
  • Review provided by G2

What do you like best about the product?
The software and its UI are very easy to understand and perform and complete all the tasks with high level of accuracy.
The best and intuitive feature of Cordial is its personalising and customising email feature. And also it supports to send and migrate the data from one server to another.
For marketing over email and social media, everything is possible with Cordial, no limitation or boundation have been experienced here.
Its a very helpful tool for configuring the data and content all at one location, best for optimising the information.
For alligning all your business marketing and campaigning, it has a lot of successing tools for making it possible for you.
The most amazing feature of it is that it has wide range of advanced features, and has the capability and ability of handling multiple social media handles simultaneously.
The automated tools here are very helpful, the AI tools will make the marketing work fully automated and will consume less time in processing. This will basically result in increasing of business and productivity.
The automated email marketing and social marketing helps in targeting and gathering more and more interested audience towards your services.
What do you dislike about the product?
The report geenration feature is quite not working properly, and does not provide proper and analytical results everytime you require to generate reports.
Splting of window or screen or duplicating the screen is quite complex and difficult at some instances, does not support this feature while processing any automation or uploading.
What problems is the product solving and how is that benefiting you?
Making it possible for us in processing and publishing automation marketing, and the wide varierty of AI tools helps in doing the marketing work in our organisation intuitively.
Helped a lot in making a good connection with customers by regulary engaging them with automated emails and campaigns over social medias.


    Retail

Rapid migration and upgrading to Shopify in under 10 months

  • April 25, 2023
  • Review verified by G2

What do you like best about the product?
Very customizable and easy to adapt both the browser-based UI and API to any system requirements. Support staff goes above and beyond to deliver results
What do you dislike about the product?
Login timeouts always appear between tasks or looking away to answer an email. Can be tricky to duplicate a window to view user event data while coding.
What problems is the product solving and how is that benefiting you?
Email Capture, Marketing Automation, Abandon Cart, Notify when back-in-stock, Email Segmentation and Reactivation, Post Purchase marketing, Transactional Emails.


    Retail

Fast and Flexible

  • September 28, 2022
  • Review verified by G2

What do you like best about the product?
Data queries and exports are super fast.
Platform is flexible so you can usually find a way to get whatever you need done
Very good support team
What do you dislike about the product?
Missing a few ease-of-use things, but I've noticed they have been adding in a lot more recently
What problems is the product solving and how is that benefiting you?
Automating our email flows and adding dynamic content


    Preetham A.

Cordial tool is simply outstanding

  • June 13, 2022
  • Review verified by G2

What do you like best about the product?
Provides us with a great platform to segment our customers.
What do you dislike about the product?
logging out session within few mins of leaving the browser unattended.
What problems is the product solving and how is that benefiting you?
Cordial is definitely benefiting, especially from the automation journey and the way we are able to filter our users (segmentation).
Recommendations to others considering the product:
Great platform to make use of organization customer's data and improve.


    Samantha B.

Happy with Cordial

  • June 10, 2022
  • Review verified by G2

What do you like best about the product?
Once the sculpt blocks are built using them saves so much time building an email.
What do you dislike about the product?
There is no auto-save when building an email. If it times out and you haven't saved it is all lost.
What problems is the product solving and how is that benefiting you?
We are moving trigger emails from another service and Cordial is right on top of getting the emails set up for us.


    Retail

Not the most marketer friendly platform, but better than most.

  • June 09, 2022
  • Review verified by G2

What do you like best about the product?
I've really enjoyed working with our Solutions Consultant, Sahe Mayson. Always willing to help & quick to respond, he enables us to work faster than we would otherwise be able to.
What do you dislike about the product?
There is more technical lift required for segmentation and templating than some other ESPs, restricting the overall abilities of marketers to execute quickly on their own without developers
What problems is the product solving and how is that benefiting you?
Cordial helps us connect with our customers & bridge gaps between site & consumer.


    Lauren C.

Great user experience

  • June 03, 2022
  • Review verified by G2

What do you like best about the product?
I like that Cordial is easy to use. I have used it to deploy emails for 2 years. It is easily navigable and user-friendly.
What do you dislike about the product?
There isn't really anything I dislike about the product
What problems is the product solving and how is that benefiting you?
Deployment of emails, segmentation, helping us to reach the right customer at the right time.
Recommendations to others considering the product:
I would recommend this program for quick and easy email design and deployment.


    Taylor S.

Good product and great support

  • May 31, 2022
  • Review verified by G2

What do you like best about the product?
The support and success teams are extremely helpful. The product is easy to use but when it comes to more technical solutions the support team are experts in implementing.
What do you dislike about the product?
The out-of-the-box integration with our netsuite site is somewhat limited. Implementing automation campaigns requires more development work to integrate than other email marketing platforms.
What problems is the product solving and how is that benefiting you?
Cordial helps us successfully implement a wide variety of automation campaigns and personalized content to help us push our campaigns to the next level growing engagement and revenue.