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Okta Identity Platform [Private Offer Only]

Carahsoft Technology Corp.

Reviews from AWS customer

13 AWS reviews

External reviews

41 reviews
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External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Peter Barnett

An user-friendly solution that helps to store passwords in one place

  • January 15, 2024
  • Review provided by PeerSpot

What is our primary use case?

Okta Workforce Identity stores all your applications in a portal. It saves passwords, eliminating the need to remember them. In addition, we use 1Password as a backup in case someone forgets their password.

How has it helped my organization?

In my organization, people thank me for integrating the product. Integrating applications with the solution makes it simple to access various applications. You can easily navigate through a list of 50 applications, click the one you need, and log in.

What is most valuable?

I like the tool's workflows, which is user-friendly. It can integrate with different applications. I particularly like that users are delighted to access their applications without the hassle of entering their username and password each time. It truly enhances user-friendliness.

What needs improvement?

I would appreciate it if Okta Workforce Identity becomes more user-friendly. Its API technology is complicated. Certain applications may pose challenges in terms of integration, especially when they require IDP technologies that aren't easily codable. While I can't provide specific examples, some applications may not integrate with Okta Workforce Identity.

For how long have I used the solution?

I have been working with the product for eight years.

What do I think about the stability of the solution?

The product works at times, and sometimes it doesn't. You will have to change the conditions when it doesn't work.

What do I think about the scalability of the solution?

Okta Workforce Identity is scalable. My company has 650 users for it.

How are customer service and support?

The tool's tech support is hard to get a hold of. Also, you would speak to a robot who knows a lot of information, doesn't listen to your questions, and misguides you.

Which solution did I use previously and why did I switch?

I have worked with Microsoft Azure, Slack, Teams, and Adobe Creative Suite. Microsoft Azure and Okta Workforce Identity allow applications to be implemented similarly. The process involves having an extension for the application, often a download file. However, it's important to note that while this implementation works on PCs, it might work on Macs.

How was the initial setup?

The tool's deployment is straightforward. You begin implementing applications once you've established your IDP. Deployment doesn't need a team of people. It can be done with the help of one person. Setting it up and integrating applications typically takes about a week, with additional time required for a more extensive list of applications, ranging from 50-100.

The product is not difficult to maintain once you have integrated it.

What other advice do I have?

I would rate the product an eight out of ten. My advice would be to exercise caution when implementing applications. Incorrect configurations may lead to issues, such as not having the correct username and password saved when clicking on the title. Additionally, when working with workflows, paying attention to the order of conditions is crucial. The tool is user-friendly, and you can have your applications in one place. This makes it less confusing for the users.


    Heiko Humpert

An easy-to-use solution that can be used to verify and provide access to users

  • September 15, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use the solution to give access to the server. It verifies and allows users to access the server.

What is most valuable?

The product is easy to use. I just have to click on the Okta app on my mobile. The verification takes two seconds. We need to verify once we start the software because we use single sign-on.

What needs improvement?

The stability could be better.

For how long have I used the solution?

I have been using the solution since April. I am using the latest version of the solution.

What do I think about the stability of the solution?

I rate the tool’s stability an eight or a nine out of ten.

What do I think about the scalability of the solution?

Around 2000 to 3000 people use the product in our organization.

What about the implementation team?

The deployment was done in-house.

What other advice do I have?

I would recommend the product to others. It is a good solution. Overall, I rate the tool an eight out of ten.


    Fabio Camargo

A highly scalable and stable solution that is easy to use and provides a single sign-on feature

  • September 06, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use the product for a variety of applications to establish the basic functionality of single sign-on for the company. We are looking for more use cases for our users. We are a marketing company. We have a high turnover rate. The processes are key to us. We are exploring how we can take advantage of Okta to help us streamline processes.

How has it helped my organization?

We used to have around 12 systems that had unique logins. There were too many central repositories. Now, we can log in using a single presenter.

What is most valuable?

The end user's ease of use is the most valuable feature.

What needs improvement?

We faced a bit of an issue integrating the product with some applications. The integration process takes a bit longer than we would want it to.

For how long have I used the solution?

I have been using the solution for around three years.

What do I think about the stability of the solution?

I rate the tool’s stability a nine out of ten.

What do I think about the scalability of the solution?

I rate the tool’s scalability a ten out of ten.

How was the initial setup?

The initial setup was complex. It was not Okta’s issue. We are a holding company with over 30 Active Directory. There were complexities on our side. The product is deployed on the cloud.

What was our ROI?

It’s a long-term game. We don't expect to see a return on investment very soon.

What's my experience with pricing, setup cost, and licensing?

The solution is really expensive. We are struggling a bit.

What other advice do I have?

People considering the product must not only think about whether the tool will solve their immediate problem. They must think of all the things they want in the future before deploying the tool. Overall, I rate the product a nine out of ten.


    Gabe Sterritt

Ability to work with a wide range of applications and security mechanisms

  • June 08, 2023
  • Review provided by PeerSpot

What is our primary use case?

I have implemented a number of applications as far as accessing them through their IDPs. And they're an identity provider; they also provide some alternative active directory slash l dash services. And I have purchased those for getting user data onto other systems.

It's very straightforward. The automation that they have and the way that they let you assign applications to groups or to users and do things dynamically, it is very straightforward other than just that there's a lot of nuance because of the breadth of applications out there that they can work with. It's more a matter of knowing how to work with the security mechanisms in place, such as SAML or OAuth, these may require specific expertise.

What is most valuable?

As far as our security team is concerned, the ease of implementing multifactor authentication is definitely the biggest value for our organization. Additionally, the single sign-on services provided by Okta allow users to log in to their Okta account and access a variety of other applications. That's why we implemented Connect to leverage this feature more efficiently across MacOS.

What needs improvement?

There are areas for improvement. One thing that seems odd to me is the lack of a built-in way to export all user data. They have a solution available on GitHub that they basically endorse, and it's developed internally, but for some reason, it's not integrated into their product. So, that's a peculiar aspect.

Instead, the support says they don't offer it but provide an alternative solution that we have to manage separately. So, it's a situation where they don't want to include it in their product, but they offer assistance outside of it? It's unclear what kind of support you would need for it. It just works.

Another area of improvement is scalability.

For how long have I used the solution?

I have been working with Okta for two and a half years.

What do I think about the stability of the solution?

Okta is pretty stable. Occasionally, we encounter notifications indicating some issues, but that has happened only once or twice in the two years I've been using it.

There have been situations where our own users were temporarily affected by disruptions in the cloud, but those incidents lasted only for a couple of hours. Taking into account a 99.9% uptime SOA.

What do I think about the scalability of the solution?

I would rate its scalability seven out of ten. There are definitely challenges we encounter, not related to the number of users but rather in terms of implementing various applications. Each application we work with can be completely different, resulting in highly variable implementation processes.

It ultimately depends on the specific use cases you have and the tools you utilize. It's important to find the best solution tailored to your needs.

We have around 500 users utilizing Okta Customer Identity.

How was the initial setup?

The initial setup is fairly easy. I would estimate it to be at least an eight in terms of ease of setup.

The actual setup and configuration can be done in half a day or less. However, the main challenge lies in communicating with users and getting them to adopt and use it, rather than the technical setup itself.

It's more about informing everyone about the new requirement, that instead of logging in to each application separately, they can now log in to the Identity Provider (IDP) and utilize its Single Sign-On (SSO) capabilities to simplify the login process for all applications.

What's my experience with pricing, setup cost, and licensing?

Okta's pricing is right where it needs to be and right in the middle of the market. You can pay them extra for services for assistance in implementing certain applications. You can hire one of their engineers to work with you and ensure successful implementation.

And that's something worth considering because they have expertise in their product and can get the job done more efficiently. It's worth paying for their services to ensure the solution is implemented successfully rather than struggling internally and failing to get it done.

What other advice do I have?

Overall, I would rate Okta a nine out of ten because there is always room for improvement. However, it is best in class as far as doing the things it does. And it's something that I've implemented with multiple businesses.

And it's really well-regarded. Yes. There are alternatives out there. Like, they all do somewhat different in each thing, whereas Okta seems to really be trying to cover all the bases as far as providing solutions that integrate with people's OSBAP, people's active directory, companies that wanna get serverless, touching on, the zero test network security that they're really kind of playing in the center of that zone.