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External reviews

85 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Internet

Feature rich CDN

  • March 15, 2022
  • Review provided by G2

What do you like best about the product?
Fastly is very performant and the VCL is very configurable.
What do you dislike about the product?
In some installs, the configuration has been difficult
What problems is the product solving and how is that benefiting you?
Looking for a highly performing CDN that has robust features at the edge.


    Adrián M.

Lots of tests, zero doubts; Fastly is the best CDN tool out there

  • January 13, 2022
  • Review provided by G2

What do you like best about the product?
I love Fastly in all areas; in the visual area, it has a friendly user interface, easy to understand and use; in the functional area, it is excellent, everything works as it should and does not generate losses; on the contrary, it simplifies many things; in the economic area, its price is quite good, it is affordable, and in the area of customer service they are the best. Fastly is the best CDN by far.
What do you dislike about the product?
So far, there has been nothing I have disliked about this CDN tool; I have had a positive experience across the board; great job!
What problems is the product solving and how is that benefiting you?
Since using Flastly, everything is more accessible in distributing and using content in the organization. Every user has experienced improvements in work by having high-performance pages; we have dealt adequately with increased traffic and have seen improvements in content management without the risk of affecting the integrity of the server data.
Recommendations to others considering the product:
It's unique software, simply one of the best CDNs on the market; it's easy to understand and use; it's inexpensive, and has excellent support. You shouldn't have to wait that long!


    Information Technology and Services

Fastly

  • December 23, 2021
  • Review verified by G2

What do you like best about the product?
Very fast and reliable web content delivery service
What do you dislike about the product?
API key management could be more polished
What problems is the product solving and how is that benefiting you?
Has an easy to use UI , as well as developer friendly tools like full access to the underlying VCL


    Hospital & Health Care

The worst support ever.

  • July 13, 2021
  • Review provided by G2

What do you like best about the product?
I do not recommend their services and support.
What do you dislike about the product?
The worst support ever. It seems someone is forcing they to work!
What problems is the product solving and how is that benefiting you?
Network issues.
Connection issues.
Worst CDN.


    Tom M.

Powerful, developer-friendly CDN

  • June 17, 2021
  • Review verified by G2

What do you like best about the product?
Fastly has an easy-to-use UI, as well as developer-friendly tools like full access to the underlying VCL, a robust API, and utilities that allow for vast scalability. Small teams can onboard quickly and set some of the most common options easily. At the same time, developers and sysadmins can dive deep into the configuration and apply far more complex routing rules that unlock even more value from this service.
What do you dislike about the product?
Because Fastly put significant effort into making standard configurations available from within the UI, they decided where those UI elements will go by default. Sometimes, that default location presents a challenge in more complex configurations, leading to workarounds that look messier than some might be comfortable with and occasionally leading to antipatterns.
What problems is the product solving and how is that benefiting you?
We are managing a portfolio of hundreds of customers with thousands of domains. Fastly allows us to solve 80% of our customers' use cases in about 20 minutes for each customer, regardless of how many domains they are bringing into the configuration. For the other 20% of use cases, editing the underlying VCL directly enables us to develop solutions within a few hours or days. The ability to manage all of these different configurations at scale has unlocked millions of dollars of revenue from customers that we would have been unable to sign otherwise.


    Harry H.

Fastly provides a great CDN service

  • May 25, 2021
  • Review provided by G2

What do you like best about the product?
The flexibility and reliability Fastly offers make them a great CDN choice
What do you dislike about the product?
Fastly requires a bit more technical experience to fine tune the CDN than other providers due to it being managed Varnish clusters, however it is very powerful once you get past the learning curve.
What problems is the product solving and how is that benefiting you?
We primarily use Fastly as our user facing CDN and content cache.


    Clément H.

Been using Fastly for more than 5 years. Very happy with their product.

  • May 24, 2021
  • Review verified by G2

What do you like best about the product?
They are excellent at the fundamentals of Edge caching.
What do you dislike about the product?
I wish there was a straightforward way to run tests against VCL updates before rolling them out.
What problems is the product solving and how is that benefiting you?
We are serving pages to our users faster.


    JD W.

Possibly my favorite vendor, and that's saying something...

  • May 24, 2021
  • Review verified by G2

What do you like best about the product?
Featureful, modern, easy to use, AND very reasonably priced? What's not to like? And their support is top-notch, too - when I've opened a support ticket, I've never felt like I'm getting a level 1 tech who's just reading from a manual, I've always gotten somebody who really knows their stuff. I feel good about using Fastly in a way that I never felt good about using other CDNs.
What do you dislike about the product?
API key management could be more polished.
What problems is the product solving and how is that benefiting you?
We're using Fastly to make our site faster and more available around the world, and for almost anything Layer 7 that you can think of - custom redirects at the edge, geo-localized content and geofencing, protecting services with IAP, even image postprocessing, all available as managed services instead of software that we have to maintain ourselves.


    Broadcast Media

Great CDN service - works well across US/Europe and outperforms our expectations!

  • May 24, 2021
  • Review verified by G2

What do you like best about the product?
Excellent After Sales Technical Support - helped us easily migrate from our existing services.
What do you dislike about the product?
Pricing for non US/Europe can be pricey but this is true of a lot of CDN's.
What problems is the product solving and how is that benefiting you?
Fast Scalable service, ability to handle proper Origin Shielding and provide a resilient Origin failover.


    Computer Software

Great features and service.

  • May 24, 2021
  • Review verified by G2

What do you like best about the product?
Simple UI. Great service team and features.
What do you dislike about the product?
Terraform support is good but not great.
What problems is the product solving and how is that benefiting you?
Fastly has improved our user experience by providing edge caching and waf protection.