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Rocket.Chat Server

Rocket.Chat

Reviews from AWS customer

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External reviews

353 reviews
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External reviews are not included in the AWS star rating for the product.


    Aditya j.

"The great internal discussion solutions"

  • June 29, 2023
  • Review provided by G2

What do you like best about the product?
It fulfills all my internal communication needs.

Public, Private channels & Direct messaging are the best features that i like most

Very easy to implement & use
What do you dislike about the product?
I haven't came across any dislike with Rocket chat yet.
What problems is the product solving and how is that benefiting you?
Has made simple to communicate with team in Work from home & also cost are very reasonable compare to other communication tools


    Lucas M.

Control and practicality in the team's work conversations.

  • June 29, 2023
  • Review provided by G2

What do you like best about the product?
The separation into Teams, Channels, Discussions, and Direct Messages speeds up and keeps the communication of the entire work team organized, facilitating remote group work.
What do you dislike about the product?
Sometimes it presents problems when updating Rocket. However, it is possible to continue using the old version that does not interrupt daily work.
What problems is the product solving and how is that benefiting you?
Rocket.Chat helps us with team communication, which operates remotely. It enables private conversations, announcement channels for the entire team, and discussions of interest to the whole team.


    Klaus N.

With Rocketchat we can create a communication channel between all sectors of the company

  • June 27, 2023
  • Review provided by G2

What do you like best about the product?
What I liked about Rocketchat was the possibility of integration between the different sectors of the company. The tool greatly assists with the possibility of creating distinct channels and thread chats.
What do you dislike about the product?
Sometimes we face some problems with the automatic update of Rocket.Chat, requiring a manual download from the website because it cannot be done automatically. Today I use Windows 11 and occasionally I cannot properly view the thread update; it is not scrolling down appropriately as participants write, and I need to scroll manually to read all the messages. Sometimes I ended up not reading messages that got lost because I didn't scroll and I didn't realize I needed to scroll down, and there was also no notification of unread messages because I was in the current thread.
What problems is the product solving and how is that benefiting you?
Through Rocket.Chat, our company is managing to create channels and discussions across the entire company. Before, we needed more than one tool for this, as some departments only use Linux and do not use Skype. Now we are all using Rocket.Chat.
It facilitates the organization of various topics by having threads, so the conversation doesn't get scattered and it also makes it easier to search for specific problem resolutions.


    Gustavo P.

It works fine for team work

  • June 27, 2023
  • Review provided by G2

What do you like best about the product?
The thing I like the most about rocket chat is the thread system, very helpful
What do you dislike about the product?
The downside is that the notification often don't work and I end up missing something important
What problems is the product solving and how is that benefiting you?
Instant messages in a simple interface, wich makes it very easy to use and to get used to.


    Sathya N.

Good UI and easy communication, could be improved a lot

  • June 24, 2023
  • Review provided by G2

What do you like best about the product?
Rocketchat offers a simple and open source, that's the best part. Also the pricing is really affordable compared to other products with same feathers.
What do you dislike about the product?
The user interface is the bad part of rocket chat. Whereas Slack is so much better.
What problems is the product solving and how is that benefiting you?
It brings our team together in one central platform, making collaboration a breeze. With easy file sharing, quick messaging, and real-time updates, Rocket.Chat boosts our productivity and keeps everyone on the same page. No more email overload or scattered conversations. We can make decisions faster, work seamlessly, and create a more connected and efficient team environment.


    Vitor Paulo S.

Great experiences with rocket chat

  • June 23, 2023
  • Review provided by G2

What do you like best about the product?
The simplicity and efficiency of the app
What do you dislike about the product?
Slowness in sending messages, nothing that discredits the app
What problems is the product solving and how is that benefiting you?
Centralize communication in one place


    Gustavo K.

My exeperienci with rocketchat

  • June 23, 2023
  • Review provided by G2

What do you like best about the product?
I think that rocketchat has multiple tools for communication like gifs, emojis and all the other things
What do you dislike about the product?
Sometimes rocket chat goes down for no reason and this struggle our communication
What problems is the product solving and how is that benefiting you?
Rocket chat helps me to communicate instantly with my team


    Grégory M. E.

Enables controlled communication for the entire company

  • June 23, 2023
  • Review provided by G2

What do you like best about the product?
The flexibility and possibility of installing several plugins for every need
The fact that it is possible to run in the browser, without having to install anything
What do you dislike about the product?
When trying to open the images, a loader or anything like that is not displayed, which gives the impression that it has stopped

besides the fact that some videos are not played

It is difficult to upload very large files, it fails in most cases
What problems is the product solving and how is that benefiting you?
Well, as already mentioned, it facilitates communication with the other employees of the company I work for

Display service status alerts with bots, so you don't need to access another screen or anything, it's all there


    Ricardo Luiz D.

Rocket chat greatly facilitates communication among the team

  • June 23, 2023
  • Review provided by G2

What do you like best about the product?
the use of threads for communication and the ability to create discussions so that people interested in the subject can participate quickly and easily is a great facilitator to help in communication
What do you dislike about the product?
Every now and then the service doesn't forward the notifications, it's also common for it to go offline sometimes and this ends up hindering in some cases. I believe that the global search feature, although interesting, could also be improved so that it can fit phrases and display the conversations in full.
What problems is the product solving and how is that benefiting you?
Having assertive communication greatly aids in the workplace and in decision-making, as well as in being able to solve problems and avoid them more quickly, making the work routine more fluid.


    Rafaela B.

Pleasant interface

  • June 23, 2023
  • Review provided by G2

What do you like best about the product?
I like being able to open threads so that group conversations, for example, become more simplified. This way, several people can talk about different topics at the same time without losing context due to interruptions.
What do you dislike about the product?
I frequently have some issues with connection loss, where I need to reload the page to receive or send pending messages. It also happens to freeze and log out automatically.
What problems is the product solving and how is that benefiting you?
I use rocket.chat to communicate with my colleagues at work, and it benefits me because of the threads that can be opened. This way, in channels where everyone has access, we can create various conversation topics, and each person opens the one that interests them the most, without needing to read unnecessary messages from contexts that I might not even be involved in.