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External reviews

16 reviews
from G2

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    Hospital & Health Care

Seamless Operational Insights

  • October 22, 2021
  • Review provided by G2

What do you like best about the product?
- Flow analytics that show me all real-time dependencies between my application services without instrumenting code or deploying proprietary agents
- Containers & Kubernetes centric - I can see all application and related objects and telemetry in context without navigating through multiple screens or switching tools, while being non-intrusive since they run in your monitoring plane
- Predictive analytics that surface degradations before the customer notices - even problems that have never occurred before
- Automated causal analysis that goes beyond symptoms and gets to the heart of issues instead of you diving into a dozen charts, graphs, log files, and traces.
What do you dislike about the product?
Opscruise is purpose-built for modern cloud-native applications and platforms and does an amazing job. Lack of support for legacy applications is a minor challenge for a few organizations that would like to use a single tool for all application monitoring.
What problems is the product solving and how is that benefiting you?
My teams are responsible for several key business applications. If those apps were slow or unresponsive, they have a significant impact on our reputation with partners and ultimately revenue. Opscruise proactively notifies our teams before the problems arise to be able to remediate before our customers can notice.


    Media Production

A large stack of microservice needs detailed and granular visibility and tracing

  • October 22, 2021
  • Review provided by G2

What do you like best about the product?
OpsCruse gave us the capability to have a birds-eye view of the microservice stack helping us not only to monitor but to be able to trace the issue very quickly. My discussions started at a very early stage of deploying our Kubernetes Cluster with OpsCruise. They played a critical role not just in deploying the tool but in understanding my requirements, expectations and helped customize some of the modules.
It was an excellent and good learning experience working with the team
What do you dislike about the product?
There was nothing in particular to mention
What problems is the product solving and how is that benefiting you?
To have a traceability view of the kubernetes cluster


    Computer & Network Security

Reduction in time to resolution in complex multilayered application deployments

  • October 14, 2021
  • Review provided by G2

What do you like best about the product?
Most valuable is the ability to relate application-level behavior and anomalies with Kubernetes and the underlying infrastructure components. This value is most beneficial where the operations team has limited support from application developers or in growing organizations where direct communications between these teams are not always possible. Couple this with lower cost and footprint and resource needs compared to APMs, OpsCruise is a serious contender for operational application management.
What do you dislike about the product?
The machine learning algorithms require a well-behaving system to learn the baseline peace-time behavior, which is not always possible to guarantee.
What problems is the product solving and how is that benefiting you?
The main problem we are trying to solve is to empower our SaaS operations team to proactively find issues and trace them back to root causes before the customers can complain. We are in the early stages of engagement, but the potential benefits are clear to us.


    Shaan F.

Great 'smart layer' on top of open source monitoring tools

  • October 12, 2021
  • Review provided by G2

What do you like best about the product?
We had a bunch of open source and cloud monitoring tools that we love - Prometheus, Grafana, ELK, AWS CloudWatch but we spent a lot of time jumping between those tools to solve performance problems and troubleshoot app/infra issues. OpsCruise unifies those tools in a smart layer that shows all the metrics, logs, flow and trace info in context + with AI/ML is automates the identification of the source of the issues.
What do you dislike about the product?
It is a commercial tool that requires a subscription.
What problems is the product solving and how is that benefiting you?
We are able to detect performance degradations ahead of users flagging them and we can troubleshoot 3-5 faster than the past - big step up in MTTR


    Adam O.

Intelligent in-depth metrics without the hassel

  • May 14, 2019
  • Review verified by G2

What do you like best about the product?
Metricly makes it very easy to integrate into your systems. Even for our application servers we can have an additional layer of metrics that give us insights to the main language we build our apps in. Also - we pretty much paid for our account our first year by using Metricly to determine where we were overpowered.
What do you dislike about the product?
Some of the metrics are 'intelligent' as they have a way of calculating a baseline. This took a bit to get used to as this is a proprietary feature that is quite useful. So not really a dislike, but more of something to get used to.
What problems is the product solving and how is that benefiting you?
We use a cloud provider for the majority of our infrastructure. The provider gives us metrics but we wanted to aggregate them all into one view. Metricly allowed us to do so. But more importantly, we also got deeper insight into our infrastructure.
Recommendations to others considering the product:
If you have any questions their team is awesome and friendly. Even the sales team was very good - not too buggy.


    Keith G.

Metricly is an excellent tool for monitoring infrastructure at all levels

  • August 07, 2018
  • Review verified by G2

What do you like best about the product?
The machine learning built into Metricly is their killer feature. Since it's monitoring your infrastructure at several layers, it can let you know when specific things are not normal. This is way more useful than normal monitoring tools which require you to predefine what normal is.
What do you dislike about the product?
The UI has a few rough edges and performance issues with large inventories, but they continually improve this and are responsive to suggestions.
What problems is the product solving and how is that benefiting you?
Metricly lets us quickly identify problems that need attention and unlike all of the other tools we use, does not send us false positives. Metricly also has many cost analysis tools which allow us to identify areas of savings that no other tool has been able to identify. You can use these tools against operating system level metrics so it's infinitely more useful than what AWS provides out of the box.