A powerful Identity management tool.
What do you like best about the product?
I enjoy the features and functionality provided by SailPoint it gives us full control over the product code I can easily read the backend code through the Java decompiler application and can read the backend logic working behind and can create our own logic and Events so overall I'm enjoying using SailPoint.
What do you dislike about the product?
As the product is huge so it comes with lot of bugs and also cache issue so for that we have to raise a vendor ticket and then SailPoint will schedule calls so this takes a lot of time as it's kind of a lengthy process sometimes it works and sometimes it didn't.
What problems is the product solving and how is that benefiting you?
The product is build like based on the identity role access will be provided using the entitlement or the role so user cannot work outside his capability everything is audited and a record is been stored in the form of logs.
SailPoint: Identity and Access management tool
What do you like best about the product?
It provides full customization in every field like the LifeCycle events, the Joiner, Mover and Leaver.You can also create your own customized events. Example: Noshow, ABS etc.
What do you dislike about the product?
You should be enough skilled while doing any task with the Identity as it can create a huge impact on the LifeCycle of the Identity. As there is no Undo button.
What problems is the product solving and how is that benefiting you?
In SailPoint each and every activity of the Identity is monitored so you can not do any task that is not included in your role. We have Certification campaign where the defaulters will be captured.
A stable solution that can be used for risk management, but it could be made cheaper
What is our primary use case?
The third party is the non-payroll staff of the University. IdentityNow is used to manage services.
What is most valuable?
We are happy with the SailPoint IdentityIQ’s stability.
What needs improvement?
SailPoint IdentityIQ could be cheaper.
For how long have I used the solution?
I have been using SailPoint IdentityIQ for a few years.
What do I think about the scalability of the solution?
SailPoint IdentityIQ is a scalable solution. We onboarded about 30,000 students, 7,000 staff, and 7,000 third parties that we need to manage on the platform. They use it themselves, and we just need to manage the numbers on the platform. People are managing it administratively within IT with five to six people.
How are customer service and support?
We have engaged with SailPoint IdentityIQ's technical support and faced no problems with them.
How was the initial setup?
The solution’s initial setup is complex.
What about the implementation team?
We implemented SailPoint IdentityIQ through a consultant. The solution’s deployment takes around seven months.
What was our ROI?
We have seen a return on investment with SailPoint IdentityIQ because it manages our risks.
What's my experience with pricing, setup cost, and licensing?
We pay an annual licensing cost for SailPoint IdentityIQ.
What other advice do I have?
SailPoint IdentityIQ is deployed on-cloud in our organization. SailPoint IdentityIQ covers our whole portfolio, and its growth will depend on the growth of our numbers.
I would advise other users to be very sure of what they want to achieve and select the right product instead of being brand specific. In our case, SailPoint IdentityIQ matched the capabilities we sought.
Overall, I rate SailPoint IdentityIQ a seven out of ten.
Sailpoint Tool Review
What do you like best about the product?
In Sailpoint, we can have a complete hand on backend code so we can manipulate the Workflow and rules and can customize our requirements. Sailpoint gives you single sign-on and privileged access management features and many more.
What do you dislike about the product?
Till now, I am not getting any issues with the Sailpoint environment, But The installation process of Sailpoint was very difficult for me. If it was easy, then it would have been great, but later, I understand the reason behind that also, so its ok.
What problems is the product solving and how is that benefiting you?
In Sailpoint the user lifecycle is maintained from user joining and organization till he leaves the organization. Till this process, the user gets promoted or get transferred, so in such scenarios giving a required access to the identity is very important. That problem is solved by sail point IAM.
The Sailpoint Review
What do you like best about the product?
Sailpoint is easy to learn and understand, and it's easy to use. In the office, I get to know about this tool. Using Sailpoint, we can give access to the identity and can manage it throughout the user lifecycle. Sailpoint has features like Identity Access Management, Privileged Access Management, and Single Sign-on and can prevent security breach in an organization.
What do you dislike about the product?
Sailpoint is a very big tool, so obviously, the issue will be there. The cache issue is a very common issue in sailpoint.
Sometimes it behaves differently than you expect the result.
What problems is the product solving and how is that benefiting you?
Using Sailpoint we can decide to which user or identity how much access we should give. So, identity can not do any compliance issue. The new joiner gets assigned with birthRight roles which we can handle through lifecycle events.
Sailpoint IAM Solution
What do you like best about the product?
The key feature of the SailPoint I like is that you have a complete hand on your backend code. You can modify the workflows and rules as per our requirement and see the magic. The tool is easy to adapt and understand.
What do you dislike about the product?
The installation process is quite difficult to understand at first but later we get used to with this as we install it multiple times it gets crashed but the tool is easy to use and uderstand.
What problems is the product solving and how is that benefiting you?
By using Sailpoint, we can provide privileged access to the candidate or you can say new joining or new employee in an organization. So, the single sign-on problem was solved by Sailpoint. The complete JML lifecycle we handle using SailPoint.
Sailpoint has good future in IAM world
What do you like best about the product?
The best about Sailpoint is that you have a complete command on your workflow and rule which you can modify as per your business requirement.
It's easy to learn and understand.
What do you dislike about the product?
The thing which i don't like is the cache issue while working on a rule or workflow. Suppose you are working on different tabs and simultaneously updating any rule, and you make a delay to save it will load and load only but will not save. Sometimes after saving also, it will not reflect the changes.
What problems is the product solving and how is that benefiting you?
To manage all new joiners or employee's identities, their entitlements or roles, specifically what kind of access should be given to that particular user throughout the employee organization lifecycle.
Sailpoint Product review
What do you like best about the product?
Sailpoint truly is a developer friendly tool where we can easily customise as our wish , already available out of the box rules, workflows, sailpoint community and most importantly it uses Java.
What do you dislike about the product?
Debugging the code can be time consuming.
Servers getting down every now and then due to load issues or wrong loggers attached or due to incorrect code uploaded.
What problems is the product solving and how is that benefiting you?
Sailpoint helps in achieving security issue of users and make sures other employees or external sources don't exploit the identity data of employees.
It makes me relieved and trust the company as my personal data is secured.
SailPoint a must need tool for your organisation
What do you like best about the product?
SailPoint give you the customisation like if some connecter, configuration, code is not working then with our mind we can write our own logic to fulfill the requirements. Also it has features like multi-factor authentication, life-cycle governance, Password management and single sign-on.
What do you dislike about the product?
Although it is a good product but, sometimes it behaves abruptly as it is having high level of cache issue and some minor bugs on which the SailPoint team is working and getting it resolved.
What problems is the product solving and how is that benefiting you?
So in our organisation we are using SailPoint as a user onboarding and governance tool. We have taken HR application for aggregating data, as it is a authoritative application. Using it we are managing our identities.
SailPoint: The perfect tool for IAM.
What do you like best about the product?
There are many things to like about SailPoint but out of all the best is it gives you full control to customise as per your business requirement also it has many other features like MFA,SSO.
So I will recommend to definitely use SailPoint and get your data protected from data breaches.
What do you dislike about the product?
There is nothing much to dislike but as everything has some good and bad points so here SailPoint is having a high level of cache issue which can make you feel bad sometimes.
What problems is the product solving and how is that benefiting you?
Its helping the organisation in maintaining there data and giving Role based access control to the identity also as SailPoint is a great tool so with its multiple features like MFA,SSO , Password management and network access control.