We use SailPoint IdentityIQ mainly for employees. It's not a customer identity and access management tool. It's mainly for the workforce. All my clients choose SailPoint IdentityIQ because they need some tool that will govern and do the compliance at their end. We are mainly integrating all the applications for the organization, just like their HR, to do the governance in just one place, namely in SailPoint IdentityIQ. We're using SailPoint IdentityIQ for provisioning, granting access, taking access, automatic onboarding, and off-boarding. We also use SailPoint IdentityIQ for employees' joiner, mover, and leaver workflow. We use SailPoint IdentityIQ for automatically reprovisioning all the roles and accesses.
SailPoint Identity Security
SailPointReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
159 reviews
from
and
External reviews are not included in the AWS star rating for the product.
A stable and reliable workforce identity and access management solution
What is our primary use case?
What is most valuable?
The most selling modules for SailPoint are the compliance manager and the life cycle manager. In addition, the password manager module is replacing the call center for any organization by doing self-service password services, resetting passwords, and unlocking accounts.
What needs improvement?
SailPoint IdentityIQ has a primitive AI engine. It doesn't compare to the autonomous engine that uses machine learning and deep learning in ForgeRock.
It would be great to have an autonomous engine that uses machine learning and deep learning to find orphan accounts, accesses not used by employees and extra accesses.
For how long have I used the solution?
I have been doing a SailPoint IdentityIQ pre sales presentation for two years and a real product implementation for six months.
What do I think about the stability of the solution?
SailPoint IdentityIQ is a stable solution, and I rate it a nine out of ten for stability.
What do I think about the scalability of the solution?
I rate SailPoint IdentityIQ less than five out of ten for scalability. To increase scalability, you need to increase servers, which is not easy.
How are customer service and support?
The technical support in the Middle East is being done through partners. SailPoint IdentityIQ has no physical presence in the Middle East except through its partners and distributors. However, SailPoint IdentityIQ's remote support is always available. SailPoint IdentityIQ's technical support is good because they are always available when the partners or the implementation team face any issues.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup of SailPoint IdentityIQ was very easy, and I rate it a ten out of ten. We have an automatic deployment engine, so the deployment takes around an hour, not long.
What's my experience with pricing, setup cost, and licensing?
SailPoint IdentityIQ is highly-priced, and I rate it an eight out of ten for pricing.
What other advice do I have?
Our clients using SailPoint IdentityIQ are mainly in the banking sector, and the others are part of the Saudi Arabia government and ministry. For 12 years, SailPoint IdentityIQ twelve has been the leader of Gartner Magic Quadrant. All the market reports suggest SailPoint IdentityIQ when you're doing governance and compliance for your workforce. SailPoint IdentityIQ is even replacing other solutions like IBM and ServiceNow.
SailPoint IdentityIQ is a stable and reliable workforce identity and access management solution. If you're looking for a solution for the workforce, you should opt for SailPoint IdentityIQ, and if you're looking for a solution for the customer base, you should choose ForgeRock.
Overall, I rate SailPoint IdentityIQ a ten out of ten.
SailPoint delivers a very in-depth solution to Identity Management!
What do you like best about the product?
SailPoint has helped us align our Identity Management with our Security guidelines and procedures. It has helped us reach the compliance goals that we have also been struggling with.
What do you dislike about the product?
There is a ton of training needed to fully understand and utilize the product to its full potential. All the training offered to use the product is free, but you need to pay for more training to gain a better understanding.
What problems is the product solving and how is that benefiting you?
SailPoint has solved our main issue with User Access Reviews for SOX compliance. It had never been conducted correctly at my company for years before I started here. Many fines were assessed yearly for Compliance failures until we implemented SailPoint.
SailPoint Product Suite Specialist
What do you like best about the product?
Effectiveness to deal with all use cases and scenarios of identity management, access governance and system integration using OOTB connectors and the flexibility to create custom integrations using REST and SCIM connectors.
What do you dislike about the product?
The IdentityNow product allows minimal customizations which becomes the bottleneck sometimes as the OOTB way of achieving some requirements is also not available.
What problems is the product solving and how is that benefiting you?
Identity Management
Access Governance
RBAC
Policy and SOD implmementation
These use cases can be efficiently implemented in IIQ and IDN and solve most identity governance and administration problems.
Access Governance
RBAC
Policy and SOD implmementation
These use cases can be efficiently implemented in IIQ and IDN and solve most identity governance and administration problems.
Analytical manager
What do you like best about the product?
Manage all software access in one place for all employees
What do you dislike about the product?
The user interface is not friendly. It is hard to find what we need to do next to manage access to the software.
What problems is the product solving and how is that benefiting you?
Enhance the simplification of the user interface.
Literally wonderful
What do you like best about the product?
Identity Governance, Identity Life Cycle and Reporting
What do you dislike about the product?
Role-Based Access management(RBAC) is an area in Sailpoint to be improved.
What problems is the product solving and how is that benefiting you?
Sailpoint resolves most of the user access control and reduces cost to company
Sailpoin t application review
What do you like best about the product?
Sailpoin t is a good application. We use it for our IAM activities. Wehave automated most of the tasks in the sailpoint application which helps us with our daily tasks
What do you dislike about the product?
The tool serves the purpose for which it was developed. The sailpoint application is very easy to work with and takes less system memory. Overall this is a good application so less issues to point out
What problems is the product solving and how is that benefiting you?
We use this for our IAM issues. Access request and revoke and user access review are automated with the help of sailpoint application. It helps us with our audit logs as well
Sailpoint as an identity access management tool
What do you like best about the product?
We used sailpoint for self service password reset, entitlement request, application request, governance group creation.
What do you dislike about the product?
Life cycle updates was not configured properly, we use to run script manually.
What problems is the product solving and how is that benefiting you?
Creating governance group, life cycle update, password reset and maintaining self service dashboard.
Highly recommend SailPoint
What do you like best about the product?
SailPoint puts out forward-thinking products and has a great team of people driving the organization forward.
What do you dislike about the product?
I dislike how much it has exposed challenges in our environment. It has required a shift in thinking (for the better) in how we make decisions about software investments.
What problems is the product solving and how is that benefiting you?
Centralized access reviews have created excellent standardization. We have automation in place for new hires and terminations that saves much manual work. We are embarking on a Role initiative this year and the insights provided by SailPoint's suite of tools have been incredibly valuable.
Recommendations to others considering the product:
They are the best in the business. Trust your partnerships with your implementation.
Project Leader
What do you like best about the product?
Customer Success team is always a strong advocate for the customer. Great management practices of tracking open issues and providing escalations when necessary.
What do you dislike about the product?
At times, SP does not deliver on promised deadlines for roadmap functionality.
What problems is the product solving and how is that benefiting you?
Setting firm dates for the Epic SER connector would be a good start.
SailPoint IIQ Review
What do you like best about the product?
I enjoy the extensibility of the IdentityIQ platform. The sky really feels like the limit for what you can do with SailPoint IIQ. If you want to create a UI interface, customize a workflow, support a unique business process, or integrate with a disparate system all you have to do is write the code and plug it into the IIQ framework.
What do you dislike about the product?
Since SailPoint has essentially handed the keys to its customer's developers to build and develop within their own IIQ environments, there are inherent challenges to overcome from vendor support perspective. Often for good reasons, and sometimes for not, IIQ customers are pushed to engage professional services to troubleshoot and address problems in their implementations. This leads to expensive and lengthy engagements which often do not coincide well with the customer's needs.
What problems is the product solving and how is that benefiting you?
We are supporting self-service group provisioning and maintenance from an entitlement perspective. We leverage certifications for quarterly and yearly reviews. We are using IIQ for end-user account and identity lifecycle management.
We use the entitlement catalog for access requests fulfillment. We are using IIQ's role management to build out RBAC and ABAC controls to facilitate lifecycle transitions. This year we will be releasing password sync functionality with IIQ's password interceptor.
We use the entitlement catalog for access requests fulfillment. We are using IIQ's role management to build out RBAC and ABAC controls to facilitate lifecycle transitions. This year we will be releasing password sync functionality with IIQ's password interceptor.
showing 101 - 110