SailPoint Identity Security
SailPointExternal reviews
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Highly Flexible And Well Positioned SaaS Solution To Solve Identity Challenges
What do you like best about the product?
A strong set of REST APIs to administer and configure system; consistent reliability and frequent updates, unlocking additional functionality that can be leveraged in your organization. New Developer portal is a complete overhaul with well-presented documentation and examples and a broad set of connectors that allow SailPoint to interact with on-prem systems including legacy components.
What do you dislike about the product?
The company is in a significant growth mode as they transition to cloud - for us, this has meant longer than expected delays in answering support inquiries and getting expert services assigned to an analyst. Hopeful, however that they are taking the appropriate measures to improve n these areas overtime.
What problems is the product solving and how is that benefiting you?
Automation of Access, Network ID Creation, Azure Administrative Units, integration with ServiceNow. We're noticing a better and more consistent user experience, reliable and repeatable and overall improvement over repetitive manual processes.
Experience with the product is exceptional
What do you like best about the product?
We implemented in a manner that was logical for our organization. This allowed us to progress, slowly gaining confidence in the software and ensuring management was on board with the solution.
What do you dislike about the product?
The UI still needs improvement as it does not resize based on display
What problems is the product solving and how is that benefiting you?
We use SailPoint for standardizing LCM processes and the re-certification of user access.
Sailpoint IdentityIQ provides a solid, consistent experience with good extensibility.
What do you like best about the product?
For end-users, the UI is simple, clean, and intuitive. The out-of-the-box workflows provide a nice experience for users requesting access or entitlements, and custom workflows leverage the same UI elements for a consistent look and feel.
From an extension and integration perspective, IdentityIQ's application model makes it easy to consume and manipulate identity data end-to-end. By using an XML model and BeanShell, access to data elements is handled consistently throughout the environment.
From an extension and integration perspective, IdentityIQ's application model makes it easy to consume and manipulate identity data end-to-end. By using an XML model and BeanShell, access to data elements is handled consistently throughout the environment.
What do you dislike about the product?
The major drawback that we encounter is due to the task-based nature of IdentityIQ's operations. This architecture builds in delays in processing updates from authoritative sources that would be better to avoid. In a larger environment requiring updates from multiple sources each day, it is challenging to achieve real-time operations across the board.
What problems is the product solving and how is that benefiting you?
Using Sailpoint IdentityIQ, we have reduced the effort and elapsed time needed to create and set up new users in our environment and improved the accuracy and timing of access removal for departing and moving users. We have provided additional workflows to support teams allowing them to troubleshoot and resolve access issues quickly. We have improved our audit results by implementing more timely and thorough access reviews.
SailPoint is a very powerful automation and identity governance tool!
What do you like best about the product?
I like the automation of the life cycle events, certification process and being able to view all access a user has within the company.
What do you dislike about the product?
The managing of upgrades for identityiq.
What problems is the product solving and how is that benefiting you?
We have resolved joiners, movers, and leavers within the company. The certification process has helped control access within the company. We have also utilized SailPoint to automate the provisioning of access.
Recommendations to others considering the product:
SailPoint is a powerful tool and can help an organization in many ways. We have been able to automate a lot of our processes and also develop control around admin access within the company.
Sailpoint is a great tool, but you need to know how to use it
What do you like best about the product?
Group reviews are easy for our organization to set up now.
What do you dislike about the product?
A lot of issues can occur if one thing breaks.
What problems is the product solving and how is that benefiting you?
Disabling users automatically upon termination. Befefits are when we can just create a report from sailpoint to show auditing.
All About that Access!
What do you like best about the product?
I liked how user-friendly it felt after the previous homegrown solution that was previously used.
What do you dislike about the product?
I think that from a technical aspect, it is definitely intended to be an out of the box solution, which is standard for this kind of product but it took a lot longer to implement based on how things were being done.
What problems is the product solving and how is that benefiting you?
access and identity management for a corporate office along with some additional solutions
It has been of great help to automate a large amount of information in a fairly secure way
What do you like best about the product?
Its installation and use are quite simple to carry out, in fact, during all its use the number of times I made a request for support to customer service was practically nil, and the few times I did it I got a response in a period of time quite impressive, the ease with which it integrates with other applications is something quite impressive, the fact that we can enter the information into the system in a fairly simple, practical and fast way is not of great help to make future queries of the information.
What do you dislike about the product?
I must say that I have not found any negative aspect that makes me not recommend Intello, it is that if we put all the parts together such as performance, functionality and ease of use they make it the perfect solution for any business, and in fact, us It has worked for us perfectly and without major problems in terms of its use.
What problems is the product solving and how is that benefiting you?
It has been being of great help to us to automate and digitize a large amount of information in a fairly safe, easy, fast and accessible way, in such a way that we can access the data in a more secure and efficient way at any time that we need it, thus facilitating everything that refers to consultations, editing and information management.
Was just introduced to the product and I am so far seeing this as a very valuable tool for business
What do you like best about the product?
Tracking of users with Lic who don't use the product - single biggest win for companies
What do you dislike about the product?
So far I haven't noticed anything I don't like but I am just starting out and from what I can see is on the horizon it's going to be a great tool.
What problems is the product solving and how is that benefiting you?
So many lic for apps that are not being used by people
King of SaaSops
What do you like best about the product?
Being able to track down what software employees have started using without the company's knowledge not only helps keep us secure but this also prevent unwarranted spending.
What do you dislike about the product?
Intello needs more admin levels for users in the app but from what I'm told that's already being worked on!
What problems is the product solving and how is that benefiting you?
-Shadow IT (apps spun up without IT's knowedge)
-Runaway budgets (no visibility on app sepend)
-Compliance and security gaps with apps that are either unaccounted for or weren't being monitored
-App user management
-The list goes on, theres a tons of features and itnergrtions in Intello and more are added all the time
-Runaway budgets (no visibility on app sepend)
-Compliance and security gaps with apps that are either unaccounted for or weren't being monitored
-App user management
-The list goes on, theres a tons of features and itnergrtions in Intello and more are added all the time
Recommendations to others considering the product:
This is the way to uncover spend in SaaS in your org.
Great SaaS Management tool you don’t know you need till you have it
What do you like best about the product?
First off, the team is great and extremely helpful, communicative, available, and frankly, cool. The customer service level they provide in setting up and maintaining the Intello infrastructure in your environment is a step above. They are incredibly responsive to bug fixes and prioritization of deal-breaking or pain points related to product and ask smart, diligent questions to make sure that the right solution is created based on the problem to be solved, not just the ask.
It is integration heavy and works well with most startup (and larger) environments, particularly centered around “core portfolio” services—IDP (Google, Okta, OneLogin), a spend platform (Xero, Expensify, Netsuite), and daily use tools (Zoom, Dropbox, etc.). Because it creates ample cross-checking, the likelihood of a service in use slipping through the cracks goes way down.
The product itself is also incredibly customizable and serves well for cross-functional use between IT, Compliance, DevOps, Finance, and in some cases, HR. Because teams can create fields applicable to their specific logging needs (and also log usage by team and department), it can serve as a reliable source of truth for all.
It is integration heavy and works well with most startup (and larger) environments, particularly centered around “core portfolio” services—IDP (Google, Okta, OneLogin), a spend platform (Xero, Expensify, Netsuite), and daily use tools (Zoom, Dropbox, etc.). Because it creates ample cross-checking, the likelihood of a service in use slipping through the cracks goes way down.
The product itself is also incredibly customizable and serves well for cross-functional use between IT, Compliance, DevOps, Finance, and in some cases, HR. Because teams can create fields applicable to their specific logging needs (and also log usage by team and department), it can serve as a reliable source of truth for all.
What do you dislike about the product?
Intello is still growing, and there are aspects of the product that still reflect that. It does not (yet) have tiered permissioning and access levels, could use a UI refresh, and needs a more robust syncing mechanism when tying teams and departments to existing Okta groups for automation.
What problems is the product solving and how is that benefiting you?
Intello is a fantastic tool for discovery when you have no collective source to start with. It provides a catalogue almost immediately that can be evaluated and maintained with easy access to remediation and access rescinding when the tool is no longer in use.
It is easy to use, making the spin-up time minimal and the cross-team collaboration more accessible (our partner teams were in there logging their own data almost immediately).
This was an exceptional addition during our compliance reviews (particularly SOC2) where before we had no source of truth around our tools and their compliance requirements. It was both a deliverable list with context, but also a quick location of reference and action when preparing for audit or responding to audit requirements.
We also found that it served as an active track of spend, which was a surprisingly beneficial way of beginning to create an argument for tool retention and expansion or retirement. Furthermore, we could see if people were signing up for trials in an unapproved method (from spend spikes) and point them to our contract and/or provide an appropriate hand slap. It’s a useful portfolio when building metrics around contract renewals (and a location to keep your contracts) and assessing the right number of users/seats to price.
It is easy to use, making the spin-up time minimal and the cross-team collaboration more accessible (our partner teams were in there logging their own data almost immediately).
This was an exceptional addition during our compliance reviews (particularly SOC2) where before we had no source of truth around our tools and their compliance requirements. It was both a deliverable list with context, but also a quick location of reference and action when preparing for audit or responding to audit requirements.
We also found that it served as an active track of spend, which was a surprisingly beneficial way of beginning to create an argument for tool retention and expansion or retirement. Furthermore, we could see if people were signing up for trials in an unapproved method (from spend spikes) and point them to our contract and/or provide an appropriate hand slap. It’s a useful portfolio when building metrics around contract renewals (and a location to keep your contracts) and assessing the right number of users/seats to price.
Recommendations to others considering the product:
Intello has committed to build a product that is IT-focused, but has done a stellar job of building a product that is multi-functional for a wider audience. When considering the IT community, they shine at creating spaces for us to meet and collaborate, understand our philosophies, and connect like-minded professionals. They really stand behind the work they do and make a concerted effort that it represents the decision-makers they want engaging (and know have to in a corporate environment) and utilizing this product.
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