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159 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

SailPoint IDN: Cloud-Native IAM with Too Many Gaps

  • October 01, 2025
  • Review provided by G2

What do you like best about the product?
No on-prem infrastructure required, making it easier to deploy and scale for modern IT environments. This is the biggest advantage of choosing IDN.
Supports a wide array of out of the box connectors and APIs for integrating with cloud and on-prem apps.
As a SaaS product, it receives regular updates and patches without customer side maintenance.
While not perfect, recent UI improvements for end-user access requests and certifications have made certain tasks easier
What do you dislike about the product?
The interface is overly basic and lacks essential features, you can’t sort access certifications or search within them, making navigation and management unnecessarily tedious.
Identity refreshes happen twice daily at approximate times, but you can't control when. Documentation is vague on the exact timing, which complicates planning and troubleshooting.
The platform is poorly documented. Common issues take weeks for support to resolve, and when you ask for docs, you often get pointed to outdated or irrelevant material.
What problems is the product solving and how is that benefiting you?
Manual Identity & Access Management (IAM) Processes. Having comprehensive life cycle management for the users.
Lack of Visibility into Who Has Access to What.
Compliance and Audit Challenges


    Pradeep K.

SailPoint IIQ best in class

  • September 30, 2025
  • Review provided by G2

What do you like best about the product?
This is the best product I have used, and it is very easy to operate. I have been using it for the past four years after migrating from OIm. We have been able to use it for all possible use cases. In particular, I handle user access reviews, and the product supports millions of line items seamlessly. I feel fortunate to have this product, as it has helped us strengthen our security.
What do you dislike about the product?
We have certain use cases where we want to provide access to end users, but making UI changes to improve their experience is not straightforward. As a result, we often end up looking for external solutions.
What problems is the product solving and how is that benefiting you?
Our organization faces complex compliance requirements, which means we must provide evidence for both internal and external audits. We also manage onboarding and offboarding service level agreements, conduct user access reviews, and address a variety of IAM use cases.


    sourav S.

Great IGA tool now expanding to become a Modern Identity Solution

  • September 30, 2025
  • Review provided by G2

What do you like best about the product?
I like the user interface and the overall ease of use. The integration with Active Directory and IDPs are also excellent.
What do you dislike about the product?
The data synchronization/agregation is not in real time, which makes managing overall identity security posture more challenging.
What problems is the product solving and how is that benefiting you?
SailPoint is addressing audit findings and helping to resolve issues related to regulatory compliance.


    Hospital & Health Care

Industry leading

  • September 30, 2025
  • Review provided by G2

What do you like best about the product?
SailPoint has allowed our team to transform the way identity management operates within our company. After only a few months of preparation, we successfully launched with a 98% success rate for general LCM. We are now in the process of integrating with essential applications to broaden our reach, and SailPoint continues to provide us with the tools we need to achieve our goals.
What do you dislike about the product?
Relying on a SaaS-based platform requires us to have SailPoint review cloud rules prior to deployment, which can be both time-consuming and expensive.
What problems is the product solving and how is that benefiting you?
Making sure the right people have the right access at the right time


    sairaj p.

SailPoint IIQ Review

  • September 29, 2025
  • Review provided by G2

What do you like best about the product?
Customizability, Flexibility and tool features and audit trails of the events on the identity
What do you dislike about the product?
Rbac module is not that advanced and AI features do on Prem solution
What problems is the product solving and how is that benefiting you?
Lifecycle Management


    Logistics and Supply Chain

SailPoint is the best tool

  • August 19, 2025
  • Review provided by G2

What do you like best about the product?
All the modules of SailPoint especially LCM
What do you dislike about the product?
Nothing much. All is good. It would be better to have all ISC concepts working in IIQ as well
What problems is the product solving and how is that benefiting you?
We have been raising tickets regularly and all are resolved timely


    Harshith S.

Insightful

  • August 19, 2025
  • Review provided by G2

What do you like best about the product?
Its easy to learn abd user friendly experience
What do you dislike about the product?
The community portal searching can be improved.
What problems is the product solving and how is that benefiting you?
The user access and management and integrating the apps seamlessly


    Vigneshwar S.

Sailpoint is a complete product for Identity Governance

  • August 19, 2025
  • Review provided by G2

What do you like best about the product?
Sailpoint user life cycle management and it’s User Access Review
What do you dislike about the product?
Sometimes the housekeep tasks are little slow
What problems is the product solving and how is that benefiting you?
User lifecycle management. It says a lot of time with this automation


    KV T.

Sailpoint User Group Event

  • August 19, 2025
  • Review provided by G2

What do you like best about the product?
Got the opportunity to attend the SailPoint user group event in Bangalore 2025.
It was an amazing experience to understand the future roadmap of ISC and see how it is bringing value to the customers.
What do you dislike about the product?
There is nothing to dislike about Sailpoint. We love how the company is bringing security to its customers.
What problems is the product solving and how is that benefiting you?
Identity Security being at the centre of the evolving cyber threat landscape, bringing identity security to the customers is the main problem solved by SailPoint


    Balaji S.

SailPoint IIQ user experience

  • August 19, 2025
  • Review provided by G2

What do you like best about the product?
Have been working on Sailpoint for couple of years, find it user friendly and allows lot of customisation.
What do you dislike about the product?
Performance gets done, once no of app and identities increases
What problems is the product solving and how is that benefiting you?
Identity governance