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Reviews from AWS customer

3 AWS reviews
  • 5 star
    0
  • 3
  • 3 star
    0
  • 2 star
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  • 1 star
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External reviews

187 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Dhilliraj R.

User Feedback on SailPoint Experience

  • May 29, 2025
  • Review provided by G2

What do you like best about the product?
SailPoint for its robust identity governance, strong security posture, automation that saves time and costs, compliance facilitation, and scalable architecture suited for complex enterprises
What do you dislike about the product?
Licensing fees, infrastructure expenses, and ongoing maintenance make SailPoint a costly solution, which may be prohibitive for smaller organizations or those with limited budgets

Slow response from Technical support team and tries to move most of the solution to Expert services
What problems is the product solving and how is that benefiting you?
SailPoint provides a centralized, real-time view of all user identities and their access rights, helping detect unauthorized access and prevent security breaches
Many organizations struggle to enforce proper access controls, leading to excessive permissions and security vulnerabilities. SailPoint automates role assignments and enforces least privilege principles
Automation of identity lifecycle tasks and self-service access requests reduce manual workload for IT teams, allowing focus on strategic initiatives


    Banking

Sailpoint IIQ implementation review

  • May 29, 2025
  • Review provided by G2

What do you like best about the product?
A IGA solution with comprehensive features and extensive integration options to applications
What do you dislike about the product?
Implementation and configuration of product can be improved.
What problems is the product solving and how is that benefiting you?
Legal and audit requirements to demonstrate user access rights, self service user access certification process and identity provisioning


    Mike A.

Easy Deployment and Great Tool

  • May 28, 2025
  • Review provided by G2

What do you like best about the product?
It's an awesome tool that allows us to automate our onboarding and offboarding tasks with ease. I like the ability to create custom workflows for situations that need it.
When we've had issues, SailPoint's support team has been pretty on top of things. They respond quickly and I've had some team members go above and beyond to try and help us troubleshoot what is going on.
What do you dislike about the product?
The only downside I've experienced so far is with links from guides. Sometimes they are broken links to pages no longer available. To go along with that, sometimes the error messages we receive in the tenant aren't always so detailed, which forces us to open a case with Support.
What problems is the product solving and how is that benefiting you?
We have a current business process that is supposed to disable contractors if they are not active within a certain amount of time. With the option of Workflows, we were able to work with our implementation partner and create a Workflow that tracks users logon timestamps, and will disable if they are not signing in within a certain time frame.


    Health, Wellness and Fitness

SailPoint: The tool which manages the corporates Identities effectively

  • May 28, 2025
  • Review provided by G2

What do you like best about the product?
Ease of installation, customization.
Great documentation and developer portal to support all kind of development activities.
Idea portal to submit the identities.
Easy to learn using SailPoint University.
industry standard certifications
What do you dislike about the product?
Customer support.
Enhance the CMS offerring, by detailing the processes for both CMS and customer.
What problems is the product solving and how is that benefiting you?
Lifecycle management of corporate identities
Non human identity management
Access reviews and auditing


    Financial Services

Sailpoint: Simple to Understand

  • May 28, 2025
  • Review provided by G2

What do you like best about the product?
Very easy to look at and understand. It's simple and intuitive from a general UI perspective.
What do you dislike about the product?
Sometimes documentation is not updated after new product releases or there are APIs deprecated without any replacement.
What problems is the product solving and how is that benefiting you?
Identity governance to keep track of what access exists in our environment and what accounts have it.
We are replacing bulk provisioning tasks that would have taken 10 times longer as a manual action.


    Consulting

IAM Made Simple

  • May 28, 2025
  • Review provided by G2

What do you like best about the product?
Ease of Use but wide range of ability to customize
What do you dislike about the product?
Some fiiltering and little things leave you cursing the developers but these are easily overcame.
What problems is the product solving and how is that benefiting you?
SailPoint provides all the capabilities to remove all the tasks off the IAM teams plate and allow them to focus on the one off situations while the system handles the majorit


    Loren W.

Senior Security nad Risk Supervisor

  • May 28, 2025
  • Review provided by G2

What do you like best about the product?
The ease of using the connectivity to other systems.
What do you dislike about the product?
Configuration can be challenging at times.
What problems is the product solving and how is that benefiting you?
Centralized management of roles and permissions.


    Financial Services

Great platform!

  • May 28, 2025
  • Review provided by G2

What do you like best about the product?
SailPoint is specifically designed to enhance security and meet the needs of the business.
What do you dislike about the product?
Sometimes aggregations are hard to pinpoint in terms of root cause.
What problems is the product solving and how is that benefiting you?
User access in the enterprise. It helps to keep the company secure.


    Michael W.

Great automation and governance tool

  • May 28, 2025
  • Review provided by G2

What do you like best about the product?
The automation of access and certifications we are able to do has greatly benefited my team and company's security.
What do you dislike about the product?
Customizing things tends to require assistance and cost money. Unless you are developer that is
What problems is the product solving and how is that benefiting you?
Time spent doing user setup.


    Hospital & Health Care

I think SailPoint is an incredibly robust, reliable product that makes IAM easy!

  • May 27, 2025
  • Review provided by G2

What do you like best about the product?
SailPoint has a very intuitive UI and a lot out of the box connectors with many applications to make integration easy and streamlined.
What do you dislike about the product?
Using IdentityIQ specifically, it's requires an extensive knowledge of development. Users without a programming background can take some time to ramp up to an operational level.
What problems is the product solving and how is that benefiting you?
SailPoint allows us to automate the creation and provisioning of accounts as well as certifying that our users have the correct access based on least privilege.